Whirlpool Corporationservice re cooktop recall

D Oct 09, 2019

Account [protected]

When first calling I had to call 4 times and over 1-1/2 hrs. I got an file number and was told to call back to 1-888-900-7897 and press 2.

I did that today and was hung up on 3 times, then I pressed 1 and got someone. She tried to help but after 22 minutes I got a message to leave my name and you would call back.
How do I get service?
This is a safety recall. You do not seem to take this seriously!
Not acceptable service!!!

Your product reviews are terrible on multiple sites. Shall I contact Mark Bitzer?

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