I waited to get my burger and fries for over 40 minutes. I was on lunch break and only had 30 minutes so I was already running over. I had to go ask them about my food for them to remember and they "found" it by the driver as the girl said. When I finally got it I had to leave in a rush but walking out the door I grabbed a fry and it was hard and cold. When I got to work, which is literally a minute walk away, I grab my burger and it feels like it's fresh out the fridge. I take a bite disregarding it and it has onions on it... I specifically asked for no onions because they make me throw up. I couldn't take the food back because I had a very important client coming in today and this location never answers the phones. This isn't the first innocedent but I want to insure it is the last.