CB Banks Wells Fargo Complaints #1642-1661

Wells Fargo review: fraud and scam! ( 2 comments)

Valerie

Apr 18, 2008 10:36 am UTC

Resolved

Just prior to closing A Wells Fargo loan after final approval for loan. Jesse Wiley (My Loan officer) called and said I could not get the rate in the loan documents for what was documented in writing as my loan and interest rate. He said I would have to pay 2 percent higher, he proceeded to bargain with me a higher rate than my approved locked rate. I have full documents from wells fargo showing final loan approval.

Bait and Switch.

I was well qualified borrower!

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

2 comments

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Realty Mediation Services

Riverside, US

1 complaint

91 comments

Realty Mediation Services of Riverside, US

Jun 17, 2008 6:59 pm UTC

I agree with everyone on this comment board and I am so sorry to hear about all the trouble that you are all having. This is the reason I started my company. I have helped several people that have mortgages with ASC, Countrywide, and other mortgage companies that don't seem to care if they harass people or suck them dry. The comments I have heard are along the lines of trying to get blood from a stone or turnip, or something like that.

I have a service that actually will take you out of the loop of contact with ASC, or Countrywide or whomever you have servicing your loan. All you have to do is tell me how we can help you. By that I mean, tell us what you are looking for us to do for you and we will pursue the help that you want, no matter what. We have all aspects of the mortgage business covered from being a mortgage mediation company, a title company, a real estate company, all the way to having access to attorneys for litigation or help to avoid foreclosure. No aspect of help is turned away.

Let me tell you, most of the customers that I deal with have told me about the fear and the frustration of working with mortgage companies that don't seem to care or give them the runaround. To be totally fair, mortgage companies have their ways of dealing with people. Some are good, some are horrible. But one thing all mortgage companies love is being vague. When they are vague, they don't have to give you information until you ASK for it. How does that help you? How can you try to save your home if you don't know how to ask the right questions?

That’s another reason why I created this company. I take your number out of their "system". When they mail you something, it goes to me. I take the burden away from you so you can live your life without the phone calls and the letters. And the rudeness! Oh, man, if I told you some of the stories I have heard...let's just say, it’s not pretty.

I know that some people are going to look at this comment and go, this guy is trying to drum up business. Well, you're right. But here's the kicker. I used to work in mortgage collections. I used to make the phone calls and send the letters. I used to work around the people that make your lives hell. And I kept asking myself, why? Why are these people not being told about the help that’s readily available? Why are these people not being helped to make payment arrangements that are realistic? Why does this company care more about the money than about customer service when that is supposed to be their primary objective?

That's why I got out. I can not stand collections. Just because they are hiding behind a company name they think that they can say anything or act anyway they like with the customers, being friendly with one and the next 40-50 they can treat like crap. Where is the customer service?

I take all that frustration away from you and create solutions that work. I know that it may be hard to swallow, but I do. I have done it for several people. And I can do it for you too. If you want more specifics or just want to talk to me, call my office at [protected] and check out the website, which is being updated with a few new options available. And this isn't just for people facing foreclosure, people that are current and want to pay off their home early, call me. I can and will help as many people as I am able to. What have you got to lose? Website address is http://www.onlybusiness.com/members/RealtyMediationService...and if not for you, best of luck. In all your endeavors.

Andrew Perring

11 comments

Andrew Perring of US

Mar 25, 2010 12:11 pm UTC

I got a latter from Wells FArgo, and it told me that they would take all my bills from any other bank consolidate it and give me a guaranteed 14%. Sounded pretty good, but almost like a scam. I thought about it and decided to give them a call.
They told me that I was pre-approved for this and I just had to give them proof that I was who I claimed to be.. So about 20 minutes into it I started realizing that they are trying to pre-screen me and I said "wasn’t I approved?" they said "yea, we just need to ask you a few questions." After about half an hour of random security questions, they put me on hold. Well, when they came back, they just told me that I was denied and they will send me a letter explaining why. When the letter came, it stated that I already owe too much money to the credit card companies and that they cant approve me.. But wasn’t this whole thing supposed to be a consolidation transaction? Didn’t they know that I had a lot of money on credit cards.. So I was trying to combine it all into one?
***--Don’t you just hate *JUNK MAIL?

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