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Web.comit's a scam

1

they advertise hosting for $0.50 a month but after 1 month they started charging you $14.95. To cancel your account you need to call them, and they make you wait hours and hours They are crooks, I hope the police close them down. Please see the following below http://www.web.com/landing/hosting50.aspx?trkid=AFF0e2A25W&clickid=03LTEsx2l0x21rQ2dh2fRwosUkXSVN2Y9XGDXw0&iradid=98131&irpid=34020&sharedid=sv_4_HostMain50c_GYdcVSFJy2&source=IR Dear xxxxx Thank you for contacting the Web.com technical support department. We have reviewed your communication and look forward to assisting you. In order to cancel your account with us, please contact our customer support team. As stipulated in the Web.com terms and conditions, a customer may request the cancellation of "...Services by calling Web.com customer service, whereby this termination request may be recorded...". For more information about the Web.com terms of use, please see the following link. http://www.web.com/legal/serviceagreement.aspx We hope this update has been helpful. To reach us, please call [protected] between 8 AM and 8 PM EST, Monday through Friday. If you are calling from outside the U.S. or Canada, please call [+1] [protected]. If you do need to contact us to discuss this issue further, please refer to Ticket #xxxxx Sincerely, Web.com

Responses

  • Ex
    Executive Support Dec 16, 2015

    Dear Reviewer 96294,

    Thank you for your comments. We appreciate all feedback, good and bad, and use this information to continually assess and improve our systems, processes and customer interactions. We are sorry to hear about your experience. We do go to great lengths to ensure that the terms and conditions of our special promotions are presented clearly and accurately, upfront. Web.com has ben in business for over 17 years, currently serves over 3.3 million customers and maintains an A+ rating with the BBB. If you have had any difficulties with a cancellation request, please use the following link to contact us with your details and we will make sure to get you some assistance!: http://feedback.web.com/osxd/

    Sincerely,
    Executive Support

    0 Votes
  • Cl
    Claude Dill May 05, 2016

    This company is a scam. I just filed with the BBB. Look at your reviews everywhere!!!

    0 Votes

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