Waste Management [WM] review: Contract
The complaint has been investigated and resolved to the customer’s satisfaction.
The company left an official comment on this complaint.
Please save a screen shot of any documents you sign online from Waste Management through Docusign app screen showed the amount the agent and I were talking about on the screen and I signed via Docusign app base said $99 for the dupmpster then when I printed the document out later base rate had changed to $124 along with other fees. I was suspicious when he promised the same price for a weekly pickup as a bi weekly
We are sorry to hear about your experience. We would like to investigate this further. Please email your complete service address along with a copy of your post to wmcares@wm.com subject line COMPLAINTS BOARD and we will start working on this right away. ^oj
Resolved
The complaint has been investigated and resolved to the customer's satisfaction.
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