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CB Waste Management Waste Management [WM] Complaints #2-21
Waste Management [WM]

Waste Management [WM] review: Do not trust them with your payment information!

A
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7:51 pm UTC
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Waste Management charged my card $457.87 for a dumpster I canceled in May. They never delivered. I got a refund in June. Then in July they took money from my account without permission. I only caught it because I check my statements. When I finally reached someone after an hour, they agreed to refund it, but they should have never taken it in the first place. Do not trust them with your payment information.
You never know when their system will have an "error" that adds money to them and silently takes from you. Do not trust them with your payment information.

Recommendation: please, don't share any payment info with this company.

Waste Management [WM] response
Jul 20, 2026 2:07 pm UTC
Waste Management [WM] customer support contacts
Phone numbers

+1 (800) 796-9696

Address

800 Capitol, Ste 3000, Houston, TX, 77002, US

Website

www.wm.com

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Very sorry to hear this was your experience. Please send your full address and review to wmcares@wm.com, subject COMPLAINTS BOARD. We will look into this right away. Thank you
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  1. Waste Management [WM] Contacts

  2. Waste Management [WM] phone numbers
    +1 (800) 796-9696
    Click up if you have successfully reached Waste Management [WM] by calling +1 (800) 796-9696 phone number 1 1 users reported that they have successfully reached Waste Management [WM] by calling +1 (800) 796-9696 phone number Click down if you have unsuccessfully reached Waste Management [WM] by calling +1 (800) 796-9696 phone number 4 4 users reported that they have UNsuccessfully reached Waste Management [WM] by calling +1 (800) 796-9696 phone number
  3. Waste Management [WM] emails
  4. Waste Management [WM] address
    800 Capitol, Ste 3000, Houston, Texas, 77002, United States
  5. Waste Management [WM] social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 21, 2026
Waste Management [WM] Category
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