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Waste Management [WM]

Waste Management [WM] review: Buyer beware

T
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2:49 pm EDT
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This is a real scam. Once you sign up with WM, it is virtually impossible to cancel. You cannot cancel online, and no one who answers the phone can do it for you. It takes hours and hours to get through to the one person in the country (Michael in Phoenix) who ends up adding a cancellation fee of $75 dollars to pick up their own trash can. NEVER sign up with this company. If you do, you will watch your monthly charges go up exponentially without warning, rhyme or reason. And when you have finally reached the right person to cancel, they will offer to cut your charges in half, with the only guarantee being that they will double within a month. STAY CLEAR OF WASTE MANAGEMENT!

Recommendation: DO NOT USE THIS COMPANY!!! SCAM ARTISTS!!!!

Waste Management [WM] response
Jul 29, 2025 9:09 am EDT
Waste Management [WM] customer support contacts
Phone numbers
Address

800 Capitol, Ste 3000, Houston, TX, 77002, US

Website

www.wm.com

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Hello Thales P, thank you for sharing your feedback with us. We are disappointed to hear that your experience was not a positive one. We hope you have a great day!
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