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Waste Management [WM]

Waste Management [WM] review: Always misses roads

S
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12:07 pm UTC
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They people they hire are incompetent... The driver misses our road every few weeks like clock work and they just missed us two weeks in a row for garbage, and it's the middle of summer.

Likewise they've destroyed our garbage can, and now they refuse to come in once a month to pick up debris which is ridiculous considering it's Florida. We now have to schedule an independent pickup, and can't even use paper bags to clean up.

Recommendation: Stay far away if possible

Waste Management [WM] response
Jun 02, 2026 1:51 pm UTC
Waste Management [WM] customer support contacts
Phone numbers
Address

800 Capitol, Ste 3000, Houston, TX, 77002, US

Website

www.wm.com

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Sorry to hear of your missed pick ups. Please send your full address and review to wmcares@wm.com, subject COMPLAINTS BOARD. We will look into it right away. Thank you
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  1. Waste Management [WM] Contacts

  2. Waste Management [WM] phone numbers
    Click up if you have successfully reached Waste Management [WM] by calling +1 (800) 796-9696 phone number 1 1 users reported that they have successfully reached Waste Management [WM] by calling +1 (800) 796-9696 phone number Click down if you have unsuccessfully reached Waste Management [WM] by calling +1 (800) 796-9696 phone number 4 4 users reported that they have UNsuccessfully reached Waste Management [WM] by calling +1 (800) 796-9696 phone number
  3. Waste Management [WM] emails
  4. Waste Management [WM] address
    800 Capitol, Ste 3000, Houston, Texas, 77002, United States
  5. Waste Management [WM] social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2026