Walmart

I purchased a money card from Walmart in December of 2017. I used it many times and was happy with the card. I had no problem with the fees because they were clearly explained from the start and I accepted them. The problems started when I complained about an unauthorized charge on the card. This happened when I paid a "shipping and handling" fee for a vitamin supplement. Once the vitamin company had my card information they proceeded to make charges on the card. When I complained about these charges Walmart money card not only said they were authorized but then blocked my card from use anywhere except the vitamin supplement company. That's right I can't use the card anywhere but the offending vitamin company can post charges against my card. The only up side to this is that the card is almost out of funding. The downside is that I have lost about $150.00. Sound unbelievable? Get a money card and use it for a while. YOU WILL HAVE PROBLEMS!

I have had a walmart money card for 5 years and NEVER had one problem that any of you have had. I only paid $4.95 and if my deposits are over $1000 a month I have NO service fees. I haven't put money on it in almost a years and was charged only a $3.00 service fee. The only thing that changed in them 5 years is the auto bill payment, and the reason for that is because of costumer complaints. People are setting up auto pay and most of the time not realizing it. Auto means automatic, so if you put $100 on your phone bill and select auto pay than every month they will take $100. That's Not walmart that's the phone company. Also I have called customer service a few times and was never charged $2.00 so I have no idea what that's about.
I choose the walmart money card because out of all the cards out there this one has the least amount of fees. I only use it at walmart ATMs (no charge), at any store as debit (no charge), and if I need cash I get cash back (no charge). Every cent counts in this day and age and almost every job makes you get direct deposit, and yes I have had a few bank accounts and was so sick of this charge and that charge. Bank of America I closed my account in 2017 and still got charges, tell how the h ll is that happening. I closed that account because someone stole my debit card and was using it as I was on the phone with them and wanted me to pay for those charges yea I don't think so, but I did so I could close the account and two years later the letters started stating I owed another $160. Not going to happen. Every purchase with my WMC shows on my account with in 15 mins so no over draft charges. As for a minor not being able to have a card like this, I admit I was a little upset about this at first but then realized why they can't, no one under the age of 18 in most states can't have a checking account well debit cards are almost the same thing in a sense, that's why they have visa gift cards.

I can't get a credit card because I was responsible and paid all my bills in time and with cash when I got credit cards I cut them up and tossed them, my thinking was I don't want to be in debt, what if I lose my job and can't pay them?, so I never used any of them and now I'm 34 with NO CREDIT, apparently bad credit is better then none? Really! That thought never even crossed my mind. So I pretty much have to have a pre paid debit card.
I watch what my mom goes through with her checking account and I feel for her I really do. They put things on hold so it looks like she has the money when she doesn't She writes every purchase down and yet some how ends up short. The only thing I do like about her bank is they will cover one bounce fee a month. Which means, if her purchase was $100 but she only has $50, they will cover the $100 but charge her $35 to do it, so she don't owe the bank and the store. Still she lives off every cent so that $35 ends up coming out of a bill, which ends up being paid late. She has even been thinking about going to a WMC pre paid debit card just so that won't happen.
I recommend this card to everyone I know. And no I do not work for any bank or walmart, but after every card out there that I researched this was the one I felt had the best benefits. Before anyone chooses anything you need to look into it yourself, don't blame others because you picked it because the girl who sold it to you told you to, would you buy a car before driving it or even before finding out information about it, of course not. If you can't read the fine print than look it up, or call the company first. Get info before you buy. ALWAYS!

STAY AWAY. I had a card for some time and would NOT recommend it. Since
Greendot took over. They told me I had to create a new email address
with Yahoo or Gmail to me able to use the online features. I was able to
use my own email address in the past until Greendot took over. There
system will only work with Yahoo or Gmail emails. Ridiculous.

I purchased a Walmart Money Card as a gift for my daughter for Christmas. When she tried using it, they told her she was subject to a fee for nonusuage. She then said oh no I don't want this card. I can't use it. At which point they told her that she could give the card to me and I could get a full refund! When I called the company and said I wanted my $53 back they said no problem we'll refund the amount back to you. Well I got the check and they kept $20 and I have no idea why. I am throughly disgusted and will definetly go to the store I purchased the card from and complain! Of course I'll get a response that they have nothing to do with the card, but I plan on making a big stink about it!

Buyer beware... I bought a walmart visa cash card thinking it would be safer to use online... Wrong... You can't use it... I drove 30 miles into town to buy it... Activated it... And it has been declined... When I call walmart they say call the 877 number... When you call the 877 number that tell you to activated the card then says it is invalid... I am out 139.00 until this is fixed... I was trying to order a book for school that I need now... And the money is tied up... Even if your life depends on it... You will die before you get this straightened out...

Tried to activate card last night online and I was told that I would only receive a temporary card. I called to ask why and I was told that their third party system would not verify my information. I tried to verify it carefully going over all my info to make sure spelling was correct. He then told me it was pointless because it waws already denied by the post office. So I said there was a problem with my address which was strange because someone who just moved in with me that has not had a change of address used my address and had a card mailed to them. But me, the owner was denied. I then asked to speak to a supervisor...placed on hold for ten minutes before I was disconnected. Second call got better, I was told that it was not my business to know who was verifying my information...name, address and full social number...WOW! Asked for supervisor and was disconnected. Still holding for someone an hour later with sense. The manager now says that the national database of the united states has my social security number...This is a complete waste of time...I will never buy one of these again.

Beware when buying a walmart prepaid visa for online purchases. If its not a purchase that can be made by a child they (GE moneybank) will deny your transaction. I bought my walmart money to buy my medicine overseas because like many Americans I have no health insurance. The medicine that I need is perfectly legal and I used to get with my insurance. At first my walmart card worked fine but not any more. It gets refused on every overseas pharmacy that I try to use it on. Now I use another Visa and it works just fine. When I bought my walmart money card I didn't realize that I was getting a prepaid Chucky Cheese gift card.

I received a text on my phone and it said I had 253.00 on it. So I went to walmart to buy a few things I needed for my new house and car. When I went through checkout and had to slide my card through to pay for it they said I had no money on my card at all. This card is nothing but a piece of crap and I will never use the walmart money card again in my life.

on [protected] at 8:33pm, I purchased a walmartmoney card. When I made it home I activated the card. When I checked the balance on the card, the electronic statement showed me owing vision bill and other businesses.
How can this be possible? Number one, brand new card.Number two, I know nothing about these companies.
When I called the money card center, I was told more than less they can not do any thing about this matter. Iwas told that I have to straighten the matters with the company.
Today [protected], I (Rose Graham) am submitting a complaint to you and the Better Business Bureau.
My home phone is [protected]
Email address is rosegraham@gmail.com

I lost my card, called to have it re-issued and was charged $20 to have a new one fedex mailed to me within 5 business days. Today is day 7. No tracking number could be provided when I requested it. I have two accounts with this company. I simply asked that they transfer the money to my other account which they told me they could not do even if I provided them with every bit of account detail etc. They speak limited english and have no ability to escalate a call. The supervisor was actually dumber than the rep.

My complaint is this. I have 850.00 in the bank account. I need the money know for gas and basics. I have waited this long and they still will do nothing to get me access to the funds.

DO NOT USE THIS SERVICE UNLESS YOU HAVE TOO. I have filed complaints with the BBB and local state attorney general over this.

Well I was going to say something but Jesse kind of summed it up. About all I could add is if a friend gave you this card, get new friends. That one is too much of an idiot to listen to the cashiers when they explain(and they always do, they could lose their jobs otherwise)how to activate and use the card.

Hey Crack Head! THese Cards are for the picking at the registers so as you said they have to be actived! so "WHO EVER" gave it to you never actived it, , , , some friend ha ...this sounds more like you stole the card and are now trying to say that it doesn't work...hmmm who is the scam, , , , , ,

I have similar situation as many of these complaints. I put $170 on a card and they could not activate my card and after soany run around I told them just to send the refund check. Anyone who was sent a refund check how long did it actually take?

Walmart money card [protected] I called and tried to activate this card, negligence on your staffs behalf, by inputing the wrong information, caused the card to "lockout "as inactive. there4 prohibiting me or the representive to further activate the card now! Now I have to wait 7 business day for "them " to make interest off the 100.00 I paid them, they refused to activate the card because they could not find my address. Reps names: leanne, alane, Alfred, and Justin; all was patronizing me! And refused to give me my 100.00 activated on the temporary debit card. My number is [protected] my name: Shaun rice, its not far the companies my interest in there bank off me on a 14 day turn around, 7 days to send refund, 7 day to clear my bank. And I loose time, an money in the delay process for "Walmart Money cards" gain . I am left in disparage as to the service I received from this company.

I have also had a terrible experience with the Walmart Money Card. And I will never ever do business with this company EVER in my entire life. Their customer service agaents are incompetent of doing thier job right. And they treated me like a theif although I was only trying to obtain a refund on a purchase I got online. I was excited intiallly when I got this Walmart Money Card, but for 3 weks I been currently trying to get my money back from Walmart Money Card, but they are making me send numerous fax of the invoices of my online purchases, so that they can remove a security block from my Walmart Money Card. And after sending 3 differnt set of fax of this information the requested they still haven't help my get MY OWN MONEY BACK. This is not a company that I would recommend to anyone. Any by the way...I still trying to get my money back curently..

Hey,
Go to getmygreen.com and call their 1-888 number. They can fix your issue. I lost my reciept with the activation number and spent 45 minutes on the phone trying to talk to someone at walmartmoneycard.com and got nowhere. I called the number at getmygreen.com and had my card activated in 5 minutes! Walmart cards SUCK, but if you have this issue, this is how you can fix it.

As for filling a complaint regarding WalMart's money card, I filed with the better business bureau (BBB). I was refunded the fees that were applied to the cards I closed.

The company that the BBB addressed this complaint to was:
GE Money Bank
PO Box 29102
Shawnee Mission, KS 66201

Walmart complaints go to GE Money Bank. The matter was resolved within a 2 week period.

You can file the complaint online by going to BBB.org. The website will give directions on what to do.

Hope this helps

I had samething happen to me for $745.00, so I could lose my car, and have no groceries until the get the money to me

### man.
I purchased one of the cards and now I'm waiting and waiting for the money to hit. This is $110 on this card. I have bills to pay and I do NOT want to be held ransom like these other posts. I'm BRAND NEW to this. So why stick it to me? How money hungry can one company be? If I had the info to file those complaints, i would. If you read this and have that information on how to, please give it to me? I'm sick of this.

I had the same problem with Wal-mart money card as well. I put $70.00 0 on the card to pay a bill and went home to activate the card. The rude and self-righteous customer service rep (name Dianne- Badge # 0558) told me that I had two Wal-mart Money Cards already that had amounts that I owed monthly fees on. I told her that the first card I reported lost, I therefore, I requested that it be closed way back then and the second one I closed due to unauthorized purchase from a merchant ( I know I called about this one as well because I got a recording on my phone from Wa-lmart about the complaint that I also added as my reason for why I was closing it). She told me that they did not close is but kept it open (despite my request to close both). She stated that before they could activate the new card I purchase and have money the money on it, I would have to pay the fees on both old cards that they kept open totaling around $19.00 in monthly fees. She would not let me speak to a supervisor and cut off my conversation with her by putting me on hold- a long hold at that.

I wanted to dispute this with her further, but they were holding my money on the new card as ransom until I paid the monthly fees on the two other cards that I had closed out and not used in months.

I asked her would I be getting a confirmation that the accounts were closed and she stated no. So this leaves the door open for it to happen to me again

This really irritates me that they could possibly get away with this !

PLEASE EVERYONE FOLLOW MY LEAD AND SEND A REPORT TO THE ATTORNEY GENERALS OFFICE AND THE BETTER BUSINESS BUREAU ABOUT WALMART'S MONEY CARD ACTIVITIES!

Neither of you dufusses can spell. Perfect for wal-mart work?!

Im really confused, were you drunk when you wrote this cause it makes know since and alot of your spelling is way wrong. Just thought you should know, and I agree with you, thats pretty messed up. Really that whole store is messed up, they are rude and never have anything I need.

You need to learn how to spell
steeling...stealing
dollers...dollars

If it took six months to discover that the job hadnt been done to your satisfaction, how are you to know whether the dirty filter is from June or from the six months of use since?

I chuckle, accusing Wal-Mart of fostering or encouraging an environment of bullying? What's next, declaring McDonalds serves food that is bad for you?

It's no secret that Wal-Mart is one of the worst companies to work for, it's rotten from the top down, and while there are still some decent individuals working there who incidentally make the entire company look good, the vast majority of them are minimum wage workers pulling 60 hours worth of work in 35 hours or less of time who are grossly incompetent at their jobs and too tepid to try and advance themselves.

It shouldn't shock anyone that an environment that encourages each worker to take this quickest option available produces a security team that arrests kids for stealing pieces of cardboard instead of attempting to mediate or possibly even teach the kid a valuable life lesson.

Then again, I'm still rather bitter from my own termination, I reckon y'all should be calling me ex-mr.overnights. :) Just seems like there is a better way to run a business, and Wal-Mart consistently ignores any alternative model in a blind grab for short term profits.

And whoa at the random characters chucked in there for some reason.

Yeah, but this is life, when was the last time you heard a kid apologize when his parents weren't looking over his shoulders glaring. I figured I would take the apology because it's apparent he was hurt from his "crime" vis his parents, his friends, etc... and if we can't get an apology born of guilt, an apology born of suffering will have to suffice.

your dad sounds like an a**hole

You should NEVER steal.

Harry,

From an overnight Wal-Mart worker, I must say the way the security team responded was a bit much for a pack of trading cards, but:

I'm hoping you learned your lesson, and won't steal (from anyone) in the future. Theft is a crime that leaves two victims, and you certainly don't want to ruin your future by getting into bad habits.

Thank you for the honest apology, and we look forward to seeing you in our store in two months. :)

OMG CAPS!

I know gift cards are always declined if their is not enough to cover the ENTIRE purchase. The gift card value must be worth the same purchase or less.

Oh, the website is: www.walmartmoneycard.com

You can always go to the website, which is what I do. Forget calling customer service, you won't be treated as a customer and the service will be lacking. Once you sign in to your account online, simply UNCHECK the option to be notified via your cellular phone. Choose your email address instead, that is what I did.

Just send a reply back with this one work in it. STOP

you should get a reply telling that you no longer wish for the text message alerts.

That should work for most automatic texting services.

well thats something you had to have chosen because i was asked by automatic system if i wanted texts, so you got to set it up where you dont get that anymore you can do that online walmartmoneycard.com go to options and i forget the rest but its not walmart thats texting you its the automatic system doing it

I totally agree; walmart has become a lousy place to shop and like you said the prices are not any better there then any where else.
I had a list of things to pick up last night, August 29, 2009 at walmart in Sherwwood Arkanas, store # 7. I also picked up a filing cabinet marked $32.97, when I got to the check outs I waited 15 /20 minutes in line and when the cashier rang up the filing cabinet it said it was $44.88. Does any one know what law is if something rings up the wrong price?

That's false advertisment. At the store I work at (not a wal-mart store), if there is sign with a different price, we have to honor the lower price. I'm pretty sure you could get them in big trouble if you prove it.

LP should get a job at United Airlines. They threaten to have your kids taken away all the time if you complain. Even if you are right, but the case I am thinking of the passengers were in the wrong and using their child to get a free seat.

Purchased 2 coolers. Three hours later changed my mind and decided to return them. They refunded one cooler but refused to refund the other cooler because it was "grey on their computer screen." Something about the computer would not allow them to return but they told me they could pretend like I didn't have a receipt and give me a gift card. I had receipts for both coolers and again returned 3 hours after purchase. How can they accept one and not the other? They also embarrassed me and my daughter with their rudeness. Will not be shopping at Walmart anymore... Not worth it... "We will happily return items within 90 days with or without receipt" 3 hours I would say is within 90 days? Bye Walmart...

These things happen all the time in retail, Kmart, Walmart, Target.

hello my name is sheena kokal i buy febreze all the time i love this product but the last two times i have bought them i have had a broken spray on the one and the other just didnt work now noramlly i check before i leave the store i did not this time i went i wont do that again but i am very disapointed with this i always use this and i would like to keep useing it but i am letting u know what was going on thank you for your time...

MADE BAD DUPLICATE KEYS FOR MY CAR, AND BROKE INSIDE OF IGNITION KEY HOLE., i had to call a lock smith... and charged me 75 dollars to get it out... i learned my lesson not to purchase such keys that don't hold up... I don't feel this is fair, and want a credit for this ordeal i am going through...

free gift card 1000. i have filled out two free grift card survey and spand hours on line to get my free grift card, or cards .what is up with this, i get spams ever day from survey; but no grift card . i toke three of your things out of the survey.