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4.0 8310 Reviews

Walmart Complaints Summary

755 Resolved
1975 Unresolved
Our verdict: When using services from Walmart with a poor resolution rate, be vigilant. Understand the common pitfalls other customers have faced. Prepare thoroughly for any interactions with their customer service, and consider alternative solutions if your issues are not addressed satisfactorily.
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Walmart reviews & complaints 2792

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11:20 pm EDT
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Walmart thrown from wheelchair out to ground

Manager at walmart got five employees to scream obscenitys at me after I had just got out of the
hospital emergency for a bad right knee - I stopped there for food and had to use a wheelchair to shop and after I had paid for my food the manager and five men surround and threatened me as I was connecting my groceries to my bicycle. Then HE called a trio of Albuquerque police and had them physically pick me up and throw me out the door to the concrete! Then the cops threw my
groceries on top of me -then they threw my bike and my laptop on top of me. All this at 5 am
on MEMORIAL DAY MORNING - AFTER I had just come from the VETERANS Hospital where
I had been taken by ambulance earlier that day because I became lame and unable to walk due
to having been dragged by an Albuquerque buss a few days before.

Read full review of Walmart and 7 comments
Update by sVALYDAWN
Jan 17, 2011 12:36 am EST

BITE ME I Have 2 breathe and calling the pd got the twerp crew next door 2 scram-- for the air to unstanxh!
u got no idea-4days in a row praying 4 a gas mask 24/7 -- ? and 3 cans of air freshner all my clothes are totaly
suspect cause these filthy creaps can abominate !?
I know a terrorist attack when I am gassed by them-and they had the nerve-- t o --threaten me with their "gay
community " for actualy demanding to want clean air ! ! !U WOULD BE CALLING E P A!

Update by sVALYDAWN
Jan 16, 2011 10:43 am EST

The security of this site may have stalkers-I was away from this site for 180
days till 4 creeps moved in around me 4 or 5 days ago and started harassing
the air quality - should we connect these [immune poisoners]to some of the afore
mentioned [hitler] that loves to torment innocent disabled people?
Perhaps I should save these strange posts for the FBI before the jackbooted
[can't be accused attackers ] buy ammo and try to
copy- cat that hitler lover from Arizona. People z richch and ss have new wave
wanna be copy cats and that may have connections to strange comments and
suspicious experiences at the same store's meat department.
I am formally and seriously asking the site hereby to save and list all 8 day ago
posts for law enforcement.
The posts may be related to attacks by [malfactors] on my room at the inn! I
predict they will try to say a cripple is hatin on the 4 of them.

Update by sVALYDAWN
Jan 16, 2011 10:11 am EST

The security of this site may have stalkers-I was away from this site for 180 days till 4 creeps moved in around me 4 or 5 days ago and started harassing the air quality - should we connect these [immune poisoners]to some of the afore mentioned [hitler] that loves to torment innocent disabled people?
Perhaps I should save these strange posts for the FBI before the jackbooted [can't be accused attackers ] buy ammo and try to
copy- cat that hitler lover from Arizona. People z richch and ss have new wave wanna be copy cats and that may have connections to strange comments and suspicious experiences at the same store's meat department.
I am formally and seriously asking the site hereby to save and list all 8 day ago posts for law enforcement.
The posts may be related to attacks by [malfactors] on my room at the inn! I predict they will try to say a cripple is hatin on the 4 of them.

Update by sVALYDAWN
Sep 02, 2010 10:17 pm EDT

Cruel comments from 3- this is the whole truth.
I put their electric shopping cart where it belonged before they started
surrounding me and cursing me! Just ask employees who witnessed it.

It may surprise some joker to know a bad knee wont stop a vet from riding a bike. Try taking cartilage from your knee and ride one, no cheating. My bicycle was by the phone inside the door.

Sorry but my cousin says I shouldn't talk politics, and I still say that wallmart should be made to pay and the cops as well. Where are the
people who can say they know how to make them pay and own up to the clowns they employs actions?

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REB27606
Angier, US
May 18, 2011 10:03 pm EDT
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"I see thousands of complains in sites that Walmart could not care less about and one complain to BBB WILL be answered."

Oh I think they care alright. Have heard they have teams which scour the net daily looking for things that have been posted about them.

Now does that change how they do business? I don't know.

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behzadnazari
marietta, US
May 18, 2011 7:52 pm EDT

All you people who complain about Walmart. Email your complains to BBB at bbb.com. I see thousands of complains in sites that Walmart could not care less about and one complain to BBB WILL be answered. Regardless on how big the company is, ther credit rating in bbb effects their credibility. Hit this small business killer where it hurts.
Their credit rating is A+ and this is the same company that used the slogan " We buy American, We sell American" for years. Remember that?

All your complains WILL be answered only if you submit to BBB. Walmart executives are not stupit, they have been counting on the normal Joe's stupidity for years.
Complain to BBB.com and get response faster that you think

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REB27606
Angier, US
Apr 23, 2011 7:21 pm EDT
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You can't walk and have to use a wheelchair, but you can ride a bicycle?

I'm no Walmart fan since Sam died, but I think I'd like to hear Walmart's side of this particular story.

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kandice517
Salt Lake City, US
Mar 16, 2011 6:02 am EDT

There has to be more to this story- this would NEVER happen unprovoked or for no reason, but if it did its seriously messed up!

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williamblairsucks
Chicago, US
Jan 17, 2011 9:36 pm EST
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Hi Dawniette!

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williamblairsucks
Chicago, US
Jan 17, 2011 6:36 am EST
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Dawniette's on crack. Remember, she's the redneck with no teeth living in a trailerpark. She can only snort ### up her nose.

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Flower Fraud Hater
Columbus, US
Jan 07, 2011 11:59 pm EST
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Go Brenda! Paul's been dead for more than a year, now.

'Necrophilia is never having to say you're sorry'

Maybe you and 'stealthy' should get together and talk about your obsession with dead men and his 'dead' men...ber

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10:11 pm EDT
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Walmart employees standing around talking

I went at hopemills walmart to return a comforter...the two cashiers stood around laughing and talking about a guy trying to flirt with her.. while she was checking me out...after that I preceded to walk around the store and look for a replacement comforter that was instock online...there was noone in the dept...i then saw stockers and asked them...they told me they didnt know and that someone should be in the dept soon...i look over and see three employees one...sitting on the bench...(later i see her show up by the bedding where she was supposed to had been)...then also two others conversating in the middle of the isle about something that had nothing to do about w work loudly...so this is how the employees at walmart behave at ten thirty at night...very bad customer service!

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Ramelle
Ramelle
Weed, US
Dec 27, 2011 3:29 am EST
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ooh... If I wasn't about to be fumarried I'd give Chuckles a nook to put his key in.

TemperanceEnglish
TemperanceEnglish
Houston, US
Dec 27, 2011 12:47 am EST
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@ AnnR.key you're a real [censored]bag aren't you now I see the complaints troll for what she is LMFAO

Richard In San Antonio
Richard In San Antonio
, US
Dec 21, 2011 7:38 pm EST
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So what else is new, I see this all the time its the way the world works and no one cares, just get my check is all that they are concerned with!

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5:32 pm EDT
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Walmart checks declined

Every year I take my income tax refund to walmart to cash, for the past 3years I get the embarassment of my checks being declined and those lines are full of people and they give you these little recipts with a reason. If you have the right i. D with the right address your checks should be cashed as long as the checks are authenic. Walmart should remove this from there stores.!

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1:29 am EDT
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Walmart athletic cup fiasco

i shop at wal-mart in rogers, arkansas. one day i purchased an athletic cup for use in my local softball league. i have to get the extra large because my dong is so massive. they didn't have my size so they recommended i purchase a size 10xl super nutsack holster - the eddie bauer edition on walmart.com. i really needed it so i set up the transaction online. a few days later, i got an email that it arrived and i went to the store. the associate was very nice and went to the back to retrieve it. since it was so big they had to get another associate to carry it out to me. 2 people were not enough so they had to get the really big guy who looks like the guy from the green mile who pushes carts to help. finally they got it out but i wanted to make sure it fit so i went to the family restroom and released "the thing that vaginas have nightmares about" from my shorts. i stopped to admire my ding-a-ling as i often do then i placed the nutsack holster on my titanium man balls. they were too small and they didnt have the underwire support like a specifically asked for. now i am out $39.95 for this janky ### nut holster and i drove all the way over there for nothing.

i called one of the assistant managers but she was afraid to see how it looked, so i took a picture with my iphone but the lens is not wide enough so all you see is a sea of white from the holster. she was kind of hot so i told her i would take a blowjob so that my balls would go down. she refused so i asked to see the manager. the manager was not hot but she looked really slutty so she passed me a note to come around back by the delivery door. at about 6 pm, she played my rusty trombone but did not have the decency to give me a reach around! customer service at wal-mart is such ###. not athletic protector, i'm out 40 bucks, and i get a ### blowjob from a slut with hpv and fake boobs. i shot my load on the ground. as i got up to walk away i slipped and sprained my ankle. so i had to buy an ankle wrap from the pharmacy section. i did not have the sunday paper but i heard that they sold the same brand on sale at kroger for 25 cents less. those ###tards at the register would not price match. so i said ### this and left the store. some 97 year gremlin asked me for my reciept. i said screw you chester! why are you asking me for my receipt? are you accusing me of stealing? he said no, but i suspect he thought i was stealing. so i threw the wrap on the ground and walked out.

then as i was leaving i saw the first assistant manager who refused to give me a bj. she smiled and said she got off work a moment ago and she would like to give me a handjob. i was really upset so i said ok but be gentle. she gave me a decent handjob but it wasnt enough for all the ### i went through. i am never shopping at wal-mart again!

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okashii1
Erick, US
Dec 11, 2011 7:43 am EST

Oh, you poor thing...at least you still have your huge dong...LMFAO!

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8:24 pm EDT
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Walmart won't recognize rural addresses

Tell me why when a Prepaid Visa Debit card is purchased with my hard earned money and I have to activate it and can't... I get NO help!
I live in the country and have a rural route address yet their system will not recognize it as an actual address...hello people but there is a house here and thats the way all the other mail comes...get it together if you want me to keep plugging your product...there are already 2 prepaid visa cards that have been sent to this address so what is the problem?
Not everyone lives in the city and thats a good thing because if it weren't for us country folk you would never have groceries to stock all your stores!

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MareBear615
MareBear615
Providence, US
Aug 26, 2010 8:57 pm EDT
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Yeah, I had bad luck this this too. Apparently, you need the register receipt from Walmart or it's no good. I got one of these for a Christmas gift and the gift-giver did not keep the receipt. Therefore, my $100 Visa card was no good. SCAM!

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7:01 am EDT
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Walmart damaged watch

Incompetent Supervisor and damaging service. I took my watch to the jewelry counter for a simple battery replacement. After much inexpert probing, Nancy finally got the back off. After putting in the replacement battery she fiddled with a machine to replace the back. all it did was dent the back so the edges flared. She then took a hammer to the back of the watch to attempt to bang out the dent. Then she and two other associates kept trying to set the back on with the presser machine that now had tissue on it to make the pressing disc stay on. Each fumbling attempt by three different sales people failed to set the back on the watch. After twenty minutes I couldn't stand watching this anymore. I asked for the Supervisor. Nancy was the supervisor. I asked what was going to be done about this. She said it was not her fault, the machine didn't work right and offered a $20 Timex replacement of my choice. In order to have a replacement she required me to leave my watch with her. It happens to be a Mickey Mouse that I've had for more than 3o years. No Way! Utterly exasperated, I left the store with my damaged watch in two pieces and really angry with Walmart.

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yawhatever
, CA
Jun 14, 2011 2:18 am EDT
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so you just now realized that maybe going to walmart to fix your 30-year-old watch? did it ever occur to you that walmart employees aren't the most qualified to fix jewelry? i understand your wanting to get it done for cheap, but really if your going to a place where they care more about quantity than quality, then your gonna have to expect this sort of thing.

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11:08 pm EDT
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Walmart cruel fish neglect

My 3 yr old daughter always asks to see the fish when we go to Wal Mart. The tanks are always filthy and there are more dead fish than live fish. There are never any employees in that section yet there are many employees in the gardening section and all the others. I tried to purchase a few of these fish and every employee I asked for help seemed to have no clue about the fish. They all said " I don't know, let me go ask..." I waited 30 minutes, not wanting to disappoint my daughter, for an employee. These fish are basically neglected. In the next town, they've removed the fish tanks entirely because they weren't able to keep up with the 12 tanks at all. Why hasn't someone said anything? Why isn't there a desk back there with a pet care employee? These fish, though no one may care, are still animals and are being treated in a very sad and disgusting way. People are trying to take them home as pets for their children and such. Meanwhile, children have to walk by these tanks, excited about a chance to see these creatures that are mostly corpses floating in filth, neglected by a multiconglomerate coorporation who couldn't give a fishes tail about who they are poisoning or mistreating.

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Cat W.
Monee, US
Aug 25, 2010 1:06 am EDT
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I agree. How hard is it really to care humanely for animals being sold at any store. If large buyers like Wal-mart required their suppliers to do so and then showed a committment on the retail end, things could be much better. Corporations just love to claim they are "green" with their packaging and recycling etc. How about applying similar effort to the living creatures in their care. Children learn that pets are disposable when they only last a few days to weeks and get hurt when those pets die.

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10:45 pm EDT
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Walmart flies and gnats in packages & on donuts

Every time I am in Wal Mart there are flea and gnats behind the glass all over the Donuts. There are Gnats crawling around in the products packaged in the WalMart Deli, mostly on cookies. I took some pictures today of Donuts, behind the glass, crawling with these gnats. I aim to post these images on Facebook. Also, why is there no one back with the fish? Everytime I want to buy a fish, there are more dead fish than live and it takes a half hour to get an employee who's willing to help a customer with the obviously neglected fish. Most of them are diseased and die within the first two days of owning them. Shouldn't there be "a fish person" on hand at all times to answer questions, save the fish and assist customers?

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3:44 pm EDT
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Walmart - sells rotten food

We stopped in to Walmart to buy a head of lettuce for dinner. We chose the best looking one from a batch of fairly poor looking lettuce heads. When we got home and peeled off the first leaf, the whole head of lettuce was rotten all the way through. The next day, we went back to Walmart and exchanged the lettuce and asked to see the manager and the produce...

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7:37 pm EDT
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Walmart returns

I was lied to by the walmart cashier that I was able to return my breast pump as long as it is unopened and I have the original receipt within 60 days. I called customer service and they also told me I could return the item unopened. But they denied me when i attempted to. Who can I get in touch with to help with my return? It is not fair for them to lie to customers. I am now out $100! Who can I report this complaint to other than the walmart store managers? Also, with the headquarters, who would i ask to speak to about making the return. I would never have bought the stupid pump if it was not returnable! I am very mad and I am highly stressed. It is stupid for Walmart employees to lie to customers! They need to educate them about these items. I am so mad right now!

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Bill Hewes
Griffin, US
Jan 10, 2010 3:32 pm EST

Derrick at the Griffin GA Walmart went as far as to send us to different mangers (that were reporting to him) to simply waste our time. We tried to return a Christmas gift and because I didn't not have a receipt the cashier at returns -Bridgit - would not return the gift. She told me that I had used my 3 returns without a receipt. When I mentioned could my wife return it she said that actually they don't even accept returns on this item (it was a CAN OPENER) - A lie and a change from the original story. Derrick the supervising manager sent us back to returns saying he would be there shortly. He never showed and eventually sent another manager who said he (Derrick) was not going to change his mind and take the item back (OK - why could he not tell this to my wife and I directly). Then he arrived and said it was like we were buying beer for our underage son. That we were suspicious and that because now my wife wanted to return the item they could not because it was as if we are trying to buy beer or cigaretts for someone that should not be purchasing those items ( I PROMISE - I AM NOT MAKING THIS STUFF UP). Thanks walmart for keeping me so intertained with the folks you put in charge at your stores.

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bradman2010
West Mifflin, US
Jul 21, 2011 1:18 am EDT
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Did you bother to look at the return policy yourself? Whatever is in writing trumps what you were "told".

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Zsax2
La Mesa, US
Feb 09, 2011 5:42 am EST

how about your contact the manufacturer?

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MaeganS4
hjgjhgjhgjlkh, US
May 24, 2010 11:40 pm EDT

They also let my daughter get hurt and are not being responsible for what happened.

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MaeganS4
hjgjhgjhgjlkh, US
May 24, 2010 11:06 pm EDT

should have told Derick to ### off and called the police till he accepts the return.

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8:58 pm EDT
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Walmart uniform & service

This Walmart is terrible. I used to shop there several times a week but now have declined to shop there due to the workers and their attire. There is one cashier who works there who is at least 400 + pounds and her shirts are just either too small or riddled with bleach stains and holes and her pants are too small. Her stomach hangs from the bottom and a customer complained about her but was told there was not a Store Manager so nothing could be done at the time. No one wants to help you half the time. Just terrible!

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HeyHeyHey1980
, US
Sep 17, 2010 1:21 am EDT
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Its ridicilous that the assitant manager or manager couldnt disemburse a few bucks to buy this obviously poor girl a shirt and pants. Its all about the money to them. Don't shop there anymore. I'm not.

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7:55 pm EDT
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Walmart waste of money

I purchased an I-pod touch in December 2010 and in July it would not power up. I called/contacted the extended warranty company. They sent me a label to send it back. We received the product back and still won't charge. I contacted the warranty company and they explained that they did not fix the product because it has been submerged. It has never been wet or spilled on unless you count sweat from running with it on you. They say the computer shows them this and they won't cover it. I requested proof and they said they would e-mail me a picture. I never received the e-mail. I e-mailed Walmart and the warrany company with no response. I spent $195 for the I-pod and another $30 something for the warranty and it lasted 8 months. When the product left my house it was okay except wouldn't power up. Don't by your electronics from Walmart if you want a real warranty. They don't stand behind it. What a joke.

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TheWayItIs
, US
Oct 01, 2011 4:18 am EDT
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Walmart has nothing to do with handling the extended warranty or referring it to the mfr under mfr warranty. Corporate approves the programs and then lets all hell break loose no matter how many people are deceived. @danigurl121, you can buy the plan after the date of purchase. If this weren't true, then no one would be able to add a plan on a gift purchase. They would like to sell you it from date of purchase, but it is not etched in stone.

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danigurl121
Byron, US
Sep 29, 2011 6:34 pm EDT

As of last week I am a proud owner of a Samsung Intensity 2. I love the phone. Walmart not so much right now. When I bought the phone I was offered the warranty and I turned it down to begin with. The more I thought about it I decided I really wanted it. Here is the trouble. I go to the walmart I was nearest and after standing in customer service line I was sent to the mobile section of walmart where the employees are all goofing off. OK... I finally get someone to help me (unwillingly) Who told me that they no longer offer the extended warranty after it is bought. hm. Ok So I would return the phone, re buy it and wha la I have the warranty. NOPE! Cant do that because the phone, once deactivated cant be used. IS THAT SO?! Walmart, the phone I bought cost 92 dollars after tax, the warranty 19 bucks. You are telling me you would rather me return the 92 dollar phone, that once you deactivate cant be used. ( or you later resell for a lesser price) get a BRAND new one, ( loss profits for you. ) just for a 19 dollar warranty (aka profit for you.)

yea.

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CB713
, US
Jun 06, 2011 11:00 pm EDT

I agree. Walmart warranties are a complete waste of money. They misrepresent the warranty and getting product repaired or replaced, virtually impossible. Learned my lesson the hard way. Walmart will not get me again...ever.

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linsamoe
Upper Sandusky, US
Feb 03, 2011 3:41 pm EST

Well in Dec. 2008 I bought a Philips 42 inch flatscreen tv. 3 weeks ago while watching a dvd my screen went black and started making a high pitched squealing noise. At first I thought it was the dvd skipping, so when I walked up to turn it off I noticed the power button on the tv was flashing really fast and smelled like burnt motor. I tried to turn the tv off, it wouldn't do anything I had to unplug it from the wall. Plugged it back in and it started making the noise again. So I knew it was messed up, so I called the warrenty center. The warrenty center went through all the steps and said someone would be out in 2 days to fix it. The next day I get a call from the place that is suppose to fix it and they say they can't come out the next day because they have to order the part. 4 days go by the place calls me back and says they need the serial number and model number before they can order the part. I was pissed, shouldn't you know those kinda of things in your line of work. Then they say it is going to take another 7-10 buissness day before we get the part. So about a week after they ordered it we get the part and we call them. They make an appointment to come out to our house 4 days later, nobody shows up so we call back. The lady says oh sorry we were suppose to call you this morning and cancel. Said they would be out today and nobody has yet to show and we have already called. And we have called wal-marts warrenty center and they just said well we can give you another place to get it fixed and then gave us the same number of these people. I will never buy a tv from them again. I was told by a guy at work the walmart can sell their tvs so cheap becuase they use cheap parts comared to best buy and electronics stores. That is why they fail and break so easily. I wish someone would of told me that before I bought the tv.

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BanWalmartElectronics
, US
Sep 24, 2010 8:25 am EDT

I purchased an Xbox from Walmart in April 2009 and purchased a 2 yr warranty also. In August 2010 the Xbox stopped working. We also contacted the warranty company, received the label and returned to the Xbox. After 1 1/2 weeks we received the Xbox, supposedly repaired. I was impressed because I thought wow 1 1/2 weeks, this is great. When we took it out of the box, it was so dirty and the casing was so scuffed it looked as though it had been thrown in the trash. Upon plugging the Xbox in, it worked for about 2 minutes and when we went into the menu, it came up with "System Error" on the screen. So much for being impressed. I contacted the warranty company 2 days ago and am still waiting on my email for the label to resend the Xbox out, so much for 24 hours till I get the label. I will never purchase another electronic that I wish to buy a warranty for at Walmart. So disappointed!

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6:23 pm EDT
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Walmart - shoes

ive bought 3 pairs of shoes(ozark trail)in last 4 weeks and sole colapses and cracks open on the bottom in a week!Screw this!no more shoes for me from wal-mart there junk, a friend of mine is having same problem im sure lots of people are, JUNK JUNK JUNK

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Walmart property damage

Aug 5, 2010
Avoid their Tire and Lube Express like the plague! I brought my car there for an oil change in July 2010. My rear power window that worked fine when I left the car with them was stuck half down when I got it back. The claims management department denied my claim, told me they had no proof that the window worked when I left it. Here's my proof: IT WORKED UNTIL THEY BROKE IT! Filed a complaint with the corporate office today, I will follow up with details when I get them. So far, not impressed...

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D123
dd, US
Oct 31, 2010 4:50 am EDT

Did you just happen to check it before you got out of your truck? Its an internal problem if all they did is rolled it down and it wont go back up. Then they did nothing wrong. It isn’t like they tore the panel off to see how it worked or something .It would have done the same thing if you would have rolled it down prior. Hears an example I like to use concerning these type of complaints . Lets say you have a light bulb in your house that has worked for the last 10 years no problem. You have friends over they turn the light on and the bulb burns out . And now you want them to pay for it because It was working just fine until they messed with it.

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11:36 pm EDT
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Walmart money card

This card is total [censored]. Do not ever buy one!
Walmart and ge have a great scam going here.
They make it as hard as possible to get hard $ out of the card once they have your money.

I purchased a walmart "money card on thursday, 8-5-10.
I funded the account with $248.00 at time of purchase.
I set up a personalized pin number for this card via there automated phone system.

Walmart claims you can use this card to withdraw cash from any atm that displays the"interlink"logo.

I tried, unsucecsefully, to withdraw cash at 3 atm's displaying the"interlink"logo. I even called the money cards automated phone and changed the pin number. No luck. Everything in there (Customer service) system indicates no problems with the card.in reality...
This card is total [censored]. Do not ever buy one!
Walmart and ge have a great scam going here.
They make it as hard as possible to get hard $ out of the card once they have your money.

Walmart and ge must be stealing lots of money they earn on other people's cash tied up on their"money card"(An oxymoron of ever there was)

This card doesn't allow you to withdraw cash. Not even at walmart itself or its atm's.
I was only able to use this card as a visa card for purchases. Couldn't even get cash back. The card only works for visa type transactions.
Customer service is in the phillipines. Help at walmart is non existent.

Just recived the"permanent" card in the mail today, 08-09-10. I'll see if this one works in the morning.

This card is total [censored]. Do not ever buy one!
Walmart and ge have a great scam going here.
They make it as hard as possible to get hard $ out of the card once they have your money

Read full review of Walmart and 11 comments
Update by DaveR3100
Sep 23, 2010 4:23 pm EDT

Card is a scam!
This card is a scam by GE capital and Walmart!
No funds are available to the consumer until the permanent card arrives in the mail.
This has been reported to several regulatory agencies.
This one is ripe for class action.
Card is a scam!

Positive comments= Corp Shyster trying to fix it

Update by DaveR3100
Sep 23, 2010 4:20 pm EDT

That's right, resort to name calling instead of addressing the issues.
That pretty much sums it up Shyster...

Update by DaveR3100
Sep 09, 2010 11:44 am EDT

Card is a scam!
This card is a scam by GE capital and Walmart!
No funds are available to the consumer until the permanent card arrives in the mail.
This has been reported to several regulatory agencies.
This one is ripe for class action.
Card is a scam!

Update by DaveR3100
Sep 09, 2010 10:32 am EDT

THIS CARD IS A PIECE OF ###! DO NOT EVER PURCHASE ONE!
THIS CARD IS A PIECE OF ###! DO NOT EVER PURCHASE ONE!
THIS CARD IS A PIECE OF ###! DO NOT EVER PURCHASE ONE!
THIS CARD IS A PIECE OF ###! DO NOT EVER PURCHASE ONE!

THIS CARD IS A PIECE OF ###! DO NOT EVER PURCHASE ONE!
THIS CARD IS A PIECE OF ###! DO NOT EVER PURCHASE ONE!
THIS CARD IS A PIECE OF ###! DO NOT EVER PURCHASE ONE!
THIS CARD IS A PIECE OF ###! DO NOT EVER PURCHASE ONE!

Dear Corp. Shyster:
I did "register the card online"

As for "guaranteeing the money on it" : WTF do think Walmart sold me the card for?
Let me fill you in ### Corp. shyster: I PAID HARD EARNED GREENBACKS TO WALMART AT THE TIME I PURCHASED IT!

BTW Corp shyster, you haven't explained why there are so many complaints (many similar to mine) about this PIECE OF ### CARD on this and many other boards. Just a coincidence? You are full of ###.

I think that fact alone tells the story...

THIS CARD IS A PIECE OF ###! DO NOT EVER PURCHASE ONE!
THIS CARD IS A PIECE OF ###! DO NOT EVER PURCHASE ONE!
THIS CARD IS A PIECE OF ###! DO NOT EVER PURCHASE ONE!
THIS CARD IS A PIECE OF ###! DO NOT EVER PURCHASE ONE!

THIS CARD IS A PIECE OF ###! DO NOT EVER PURCHASE ONE!
THIS CARD IS A PIECE OF ###! DO NOT EVER PURCHASE ONE!
THIS CARD IS A PIECE OF ###! DO NOT EVER PURCHASE ONE!
THIS CARD IS A PIECE OF ###! DO NOT EVER PURCHASE ONE!

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plastic ripoff
, US
Dec 17, 2009 12:59 pm EST

Walmart money card is a ripoff.

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lernzen
Hiawatha, US
Feb 06, 2010 10:25 am EST

I am wondering why you guys charged 29.95 for someone to have their Taxes Direct Deposit?

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jason
Missoula, US
Mar 27, 2009 11:13 am EDT

i had purchased this card and put $100 and $3 to buy this card. i activated as soon as i got this card. i went to pay a bill with this card and it got declined, because i did not have any money into my account, which is just did. i called the company to see if they have received the payment and they said NO. i called the card company and they said i had paid my bill. so later that day i called the company and asked again to see if the payment went through and they said no again. i called the card company and asked them again did the payment went through and they said yes. i told the card company the payment did not go through because the card was declined. they said okay, wait 10 business days, and if the card did not go through then the money will be back into your card account. okay, i said. 10 days later i went to purchased some items, $30, the card has been declined. crap. the next day i went to purchase some more items, $20, the card has been declined, crap again. so i called the card company today and asked why did my card did not go through? they said it did go through and i said when, same day you have purchased your card. i said no, because the card was declined. the card co. said i have $95.50 left in my account. how in the hell i lose $4.50 in my account with out making a payment. card co. said i had the card over a month. huh, what, no i purchased this 14 days ago. they are liars. they also said that i did not have any money in my account because they said i made a payment of a $100. okay how did i get $95.50 in my account when i made a payment of $95.50. i know i did not put $200 in the card. contridicting they are. i had to pay a fee when i did not make a payment. got ripped off. i called the card co. customer service rep, i got hung up after 2 mins into the conversation. how rude. i will tell every one, i mean every one that this bull ### and rip off walmart card co. i not so sure that i want to shop at walmart any more. thanks for your attention. thinking about suing them? have a wonderful day.

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done1956
Bostic, US
Feb 26, 2010 4:03 pm EST

Money card activation lacks personnel . Its hard to activate when one cannt speak to some one, then they give you an address to write to like a person can sit by the mail box before needing the card or the phone number which is answered in another country, Why should it be so hard to activate or even wait on the second card its that 2nd card where the problem lays, then again maybe thats what they want if enough people cannt get it activated they just throw away the old card leaving little money on the card but if add that up to over a a thousand people they're making a killing off of it .

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WalmartScam4208
Blythe, US
Sep 09, 2010 11:00 am EDT
Verified customer This comment was posted by a verified customer. Learn more

THIS CARD IS A SCAM!
This card doesn't allow you to withdraw funds until the permanent card is mailed to you -days later.
Walmart and GE capital seem to be ripping off thousands of people with this interest stealing SCAM!

It seems they've (Walmart & GE Capital) have even gone as far as trying to make this go away by having one of there people post comments to the contrary here on complaints board.

THIS CARD IS A SCAM!

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lackofethics
Seattle, US
Sep 28, 2011 3:28 am EDT

Yes indeed! The MoneyCard scam is just another large comapnies way of nickle and diming the hard working American. Most companies would not stay afloat if they did not conduct business in such a way. You have to be dishonest to make money- welcome to corporate America. Check out Intelius.com for another good laugh.

BBB and AG could give a rats ### about VISA: owned by those overseas anyhow, and they give the government enough kickback $$ to have them overlook just how crooked they are.

Its complete BS- enjoy!

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Vearnieg
Barbourville, US
Jun 17, 2011 11:44 pm EDT
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Ok.. I think I'll keep my Compaq thank you very much.. Prob not the PC it's the mouse... Thanks Mr. Opinion.. I guess you have no opinion on the Money Card scam..

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lackofethics
Seattle, US
Jun 17, 2011 5:39 pm EDT

Get a Mac

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Vearnieg
Barbourville, US
Jun 17, 2011 3:31 am EDT
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I purchase this card 06/16/11 @ 6:45 pm at my local Wal Mart. Did not notice and I was not told until I purchase this card that Wal MArt did not give refunds on this card. When I called the 1-800 number their animated system did not understand my name, I got to speak with a service rep which she did not understand English very well. After I gave her my name two times and even gave a example of every letter in my name, she ran my name and came back to tell me that my name didn't match my social security number which I knew was correct. So I had her to spell it back to me again, and then she tells me that she needs my name as it is on my S.S. number which is a little different. After she ran it again she stated that it still did not match up, I ask her to let me talk to a supervisor I thought would understand me better and correct the problem so I could use the card to pay my bills. Little did I know she had already place a hold or issued a refund on the card and I was told this by the Supervisor, and that I would have to wait 10 days.This was my first time purchasing this card, As I needed to pay a online bill today not in 10 days. Have being a manger for Wal Mart in the past I went back to my local Wal MArt to see what could be done and they tired calling and when they enter the card info the Visa phone system would not allow you to go any further and disconnect you. I can tell you I will never never use this company ever again and will make sure that not one person I know will use them either. I should have went to a bank or hell even went to the company and paid the dang bill . Now I am waiting to speak to a manger which will probably never happen. If this was 100.00 i could wait 10 day but the fact that they have $500.00 dollars of my money which I desperately needed, this really makes me very angry I thought I was making my life simpler and I was actually creating a huge problem for my self.. Please do not buy this card use another alternative. I will post this on my face book and tell all my family and friends what a scam this is. The only reason I went this route by the way is that I trusted Wal MArt. I will contact any regional manger of Wal MArt that I can get a number to and believe me I can get some numbers I will call their home office and file a complaint and the BBB. I can understand theft issues but when Someone blocks your money And Wal MArt can fully see as I took proof of purchase to them, But because this Visa Company block my money they could not even help me. All that had to be done is for someone at this company to fully spell my name correct.. So This company will be hearing a lot from me as will Wal MArt.

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Galina S
Auburn, US
Oct 28, 2010 1:47 am EDT

I'd like to worn you about the Walmart Money Card SCAM!
I decided to put money on to pay my bills, including electricity, phone, cell phone, water bill, and rest of my utility bills. I go to my local FEDERAL WAY Walmart and bought a card.
I came home to try to activate it online and it wouldn't let me. So I then CALL them to ask and they said that my information doesn't match. I've had there card before with no problems. they say my information may not match and dont activate it. they said to allow 4-6 weeks for the check to come with the amount loaded. I paid $3 for the card, and the charged me $3.00 to send out check. I am SO PISSED and will never use WalMart Money Cards again.
I know im not the only one and sure they are making intrest off my money. I AM SO FRUSTRATED now I have no money at all to pay my bills and have to wait for another month for my paycheck.
I at least wanted to go to my local walmart and get my money back and they wouldn't let me.
Boy, I hope you dont get scammed by the Wal-mart money card :(

ComplaintsBoard
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9:02 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Walmart false advertising & rude manager

I stopped to pick up my Rx on the way to an appointment. Kids wanted a movie & we passed a display for 1-subject note books for less than a quarter. I quickly took a bunch (13) to keep at home in case the kids need them for school during the year. Cashier scanned them for $1 each. She waited for a supervisor verification of the displayed price. I took a picture of it for her and showed her at her register... still no other help arrived. My kids ordered 4 subs, drinks & paid at the subway & still no supervisor at the register. Finally a supervisor said I had the wrong items. I showed her the picture of the display & she refused to walk back with me. She was rude, walked away & eventually came back with "recycled" single subject notebooks & reprimanded me for having the incorrect item again. They stocked the wrong items under the sale price. She advised that it was also "only 1 per visit." I told her it didn't say that anywhere, & she snapped at me that they weren't going to display it all over the store. She continued to be loud & rude so I took a picture of her name tag to report. She was a maniac now. We were running late, I didn't purchase any paper. I paid for the kids' movie (only b/c they were looking forward to it already) & quietly started to leave. At the door another woman yelled to me to STOP, making an embarassing scene & kept yelling at me "MAAM YOU NEED TO COME IN THE STORE AND REMOVE THE CAMERA FROM YOUR PURSE!" Everyone must have thought I was shop lifting the way she kept yelling it. I quietly showed her the display in question and told her it really wasn't the money at all... it's the behavior and rudeness of everyone today. She kept yelling "MAAM I NEED YOU TO REMOVE YOUR CAMERA FROM YOUR PURSE AND DELETE ALL PICTURES IN FRONT OF ME!" Clearly she had some kind of mental illness & my 3 disabled children were terrified & speechless. I deleted the pictures and she demanded I show her ALL my pictures on my camera. Running late, i showed her there weren't any pictures from the store on my camera & she kept yelling that Walmart doesn't allow cameras. I asked for a copy of the policy to review & she snapped at me that she couldn't show it to me. It wasn't posted anywhere & I had no idea I wasn't allowed to take a picture in Walmart. I also noticed her name tag said "assistant manager" ...she kept telling me she was the "store manager." I advised her that the register girl didn't give me a receipt either... & I paid with my credit card. On my way to my appointment I left a message @ the "Market Office." When I got home, the crazy woman from the Amsterdam store left me 3 LONG messages on my home phone & said she was going to keep calling til she reached me.
I transferred all my Rx's & the Rx's for my 5 children out of Walmart's pharmacy back to Rite Aid. I tried to think of any reason that I would ever have to return there... there isn't. Target is right there & they have Starbuck's. *** Maybe they should be drug testing employees? ***

Read full review of Walmart and 24 comments
Update by JaneDoe
Aug 05, 2010 12:12 pm EDT

I didn't notice a bar code on the sign. I'm just a RN, and don't have the training to search end display signs to match barcodes before deciding to purchase an item.
Honestly, single working mothers are usually multitasking on a tight schedule. I wouldn't take the time to do it. I spent $300+ at Staples the day before
without any issues & was given a coupon for "Payless." Then Payless had a sale- buy 1 get 1/2 off the 2nd. And the register gave me a coupon for $10 off another visit to Staples. Guess where we're going & telling other Moms & Dads ;)
In Walmart I was in a hurry and saw the sign for the sale with every shelf below it only containing single subject notebooks.
I understand that someone made a mistake, we all do. It used to be that a store would honor the posted sale price when they were at fault.
The issue that disturbs me is the hostility from the employees.
Last week I bought some groceries there & a 40 # bag of dog food.
I lifted it up onto the cashier's belt where groceries are placed before they scan the items.
My children have disabilities and sometimes don't realize "social etiquettes."
My daughter rested on the spin wheel where groceries are bagged. It was wrong & I would have told her but instead a cashier
picked up the 40 POUND BAG of Kibbles & Bits (Bar Code#0 [protected] 1) and threw it at the bagging wheel my daughter was sitting on.
She wasn't wearing a name tag, had balck hair pulled back & never said a word to us. My daughter started crying asking "is she mad?" "are you mad"
over & over without a response from her. I was calm, paid for my purchases, calmed the kids down & quietly informed the person identifying herself as a manager.
I haven't seen that clerk since then. It's very unsettling that the employees are permitted to act like that.
You're right that Walmart should have the right to not allow pictures of their displays or employees. It could be a policy.
Shouldn't it be accessible to the public or communicated in a quiet respectful manner?
Walmart records shoppers inside & outside their stores of all shoppers. So they do take pictures of me & my children every time.
However, taking a picture to forward to higher management that would be an opportunity for them to correct miscommunications, isn't permitted?
There seems to be more restraint and etiquette with smiles at Target.
That's worth even paying more for a product for us.
"Stealth Pilot" sounds like another Amsterdam, NY Walmart employee.

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Lilrog
Albuquerque, US
Jan 30, 2013 7:57 am EST

Walmart has a SCAN GURANTEE that they advertise

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Lilrog
Albuquerque, US
Jan 30, 2013 7:56 am EST

Isn't that fraud?

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Lilrog
Albuquerque, US
Jan 30, 2013 7:55 am EST

Wow I want to get involved in this convo! I just had the same experience as the first one about note books but mine was on a humidifier the manager told me that there not allowed too show the customer there policy. But it is clearly placed on all Walmart registers about there advertised price and there scan guarantee yes sir! Walmart had too honor there self price it's called FRAUD! And there manager told me that I couldn't take pictures either, where is it posted that I can't take a picture, I told the manager that I will talk too a lawyer she had another employee huvver around me as too push me out of the store when I was trying too read there policies around the registers

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js.
, GB
Aug 27, 2011 7:19 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Whether the staff moved the product ( eg as a space filler or amid a display change or even placed it down as they went to attend to another customer) or a customer moved it there doesnt really matter. You were aware / made aware of the $1 price and it was then your choice to pay it or refuse to buy it. I disagree that the store should have to let you buy the product at the reduced price ( especially when the price is below their buying in price).
I too would have tried to make you delete a picture you had taken of me. How would you like a random stranger shoving a camera in front of your kids and taking pictures of them?!
I do agree that the member of staff should have acted in a more professional manner though.It is often the case that its not what we say, but how we say it and Im sure she could have conversed with you in a much pleasanter way whilst still putting her message across.

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LukeDoe
Rensselaer, US
Aug 27, 2011 6:19 pm EDT

why don't you all leave my mother alone. she had pictures of the display so the dumb ### did not have to go back to the display anyway and they doctored the tape and said that she put the notebooks there herself when she did not. they had it on tape but they doctored and edited the tape. And it did not say one per visit, I know because my mommy told me to take the sign that said one per visit and throw it in the garbage at subway. You losers still are upset about this well this happened last year when I was going into grade 4. I am mad at them because they said it was ilegal for her to switch prices and she does it all the time. and she did not this time either they doctored the tape and now she is arrested and not in jailand it was embarassing cause she was arrested in front of my friend when she took him shopping for grade 5 supplies with me.

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concerned citizen72
, US
Aug 27, 2011 6:04 pm EDT
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vghvhg

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pobarjenkins
Minneapolis, US
Jun 01, 2011 9:16 pm EDT
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When I worked in a grocery store, I could not believe the stuff people would pull/mistake. There would be a display for granola bars at a $1 a box. Well, some other lazy customer would put a 24 pack of soda there and people would try to convince me that that case of pop should be $1 too. Personally, whenever I see a good sale I double-check displays to make sure I have the right item or right sized item (many people just assume the largest size MUST be on sale).

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pobarjenkins
Minneapolis, US
Jun 01, 2011 8:06 pm EDT
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@Here We Go Again: I should have been more specific. I was not addressing you, I was addressing Darkness. I definitely agree with you!

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pobarjenkins
Minneapolis, US
Jun 01, 2011 7:00 pm EDT
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PLU numbers, while they may not mean much to some customers, are required to identify different types of produce. If anything, a customer should make sure that at least one item of their produce contains a PLU sticker, especially if they choose to use self-check out. Even if they don't, odds are that a cashier getting paid $7/hr will most likely not be able to tell a difference between a honey crisp and pink lady apple (and you would be surprised by how many consumers do not even know the type of produce they're getting, just the cost).

While I do not think it's the full responsibility of the customer to identify PLUs, that doesn't mean they cannot contribute or take a small piece of the responsibility. A small knowledge of barcodes and PLUs is a good skill that everyone should have.

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DArkness-lies-
cabot, US
Jun 01, 2011 6:12 pm EDT
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YOU'RE the idiot the The customers do not see the numbers the only numbers is the price.

ComplaintsBoard
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7:00 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Walmart security and management

So I don't know if any of you know what merchandising is, but basically, my grandmother is a merchandiser, and since she can't drive and she is 71 I take her to these jobs and help her with her work. This time we were at walmart, normally we go in, sign for our vendor badges, and go do our job, normally we fill the balloons up that you see by the greeting card section. The manager was not available, and while my grandmother was waiting on the manager, I excused myself to go smoke a cigarette. I came back in the store, and I guess she had been helped because she wasn't standing there anymore. As I'm walking through the store looking for my grandmother, there are two well dressed managers standing there and they call me over to them, kinda giving me dirty looks. He started asking me what I was doing with a vendor tag, as if I had stolen it and was up to no good. I explained to him that I'm helping my grandmother. He started asking me all sorts of details that I didn't know, I told him if we could find my grandmother, she would be able to answer all of his questions. I was dressed in casual clothes, I had a pair of shorts with a belt and a tank top on. I was clean shaved and just got my hair cut, so it's not like I was dressed all scummy or anything. Because of the managers attitude, I was starting to get irritated, and I told him if it was that big of a deal I'd just go turn in my badge and find my gramma and when she finishes we'll leave. Still he continued to be rude. I turned in my vendor badge, then I was walking to find my grandmother and he was still giving me dirty looks. My friend called me on the cell phone and I answered. As I'm talking on the phone, I look back and realize that both managers are following me. Now really irritated, I tell my friend on the phone, that these guys need to stop invading my space and back the F off. I suppose they overheard me as I somewhat intended them to. I find my grandmother and explain to her whats going on, she continues working, I finish my phone call and go to start helping her. By this time the managers have come to harass my grandmother about my attire, again, I state that it was just a normal tank top, no graphic designs, just a plain top. Then he proceeds to tell my grandmother that I have an attitude problem, and I told him in front of my grandmother that of course I had an attitude, first he was acting like I was a thief before he knew any details, then he was stalking me through the store as I was looking for her. She can be hard to find, she's a short little old lady lol. So he keeps on running his mouth and tells me that the way I'm dressed is the reason I'm filling up balloons for a living at almost 30. This was an insult to me, and to my grandmother at 71 doing this for a living. She had her entire retirement in Florida real estate, and she had TONS of it, she'd be very wealthy right now had the market not crashed, and now she's forced to do these things to make ends meet. Upon being so insulted, I replied listen buddy, F U. he said I needed to leave the store, I said ok, he was still in my space and his partner acted like he was going to grab me, I told him I was leaving and touching me would be a mistake, I was stupid but angry and told him if he wanted to grab me as I was entering my personal property aka my vehicle, I would be more than glad to show him his boundaries. they keep following me and as I reach the exit, I step through the first door, I'm almost to the second door, and 2 security guards come up behind me and say "you wanna step outside now?". I said well, there's 4 of you, so lemme just call my friends and make it even, at this point we were all being juvenile. I reached for my phone and the security guard grabs my phone and trys to twist my hand behind my back, I jerk my phone away and push him off of me, giving him a very threatening glare to which he responded by backing down physically but still running his mouth. I told him he had no right to touch me. He said that they asked me to leave the store, and I said I was leaving the store, just because I was talking doesn't mean I was walking any slower or trying to hang around. then all four of them followed me to my truck, they called the cops, put a trespass order on me. The police officer said to call 1 800 walmart because these guys have had complaints in very similar situations quite often in the past. I called 1 800 walmart and now I have to wait for a district manager to respond to me. even though i'm really disgusted with this store I still shop there, its the closest cheapest place in town to get groceries and my grandmother works there often and relies on me to get her there. The police officer told me I would be allowed to drop my grandmother off at the door and pick her up when she was done, to which the walmart manager responded no. apparently they want to make her suffer for no reason and take money out of her pocket. The security guys looked like they just rolled outta bed and were up all night partying, unshaved, dirty stinky, smelly people, and they were saying that my tank top was a bad representation of walmart, when in fact, I wasn't even a walmart employee, I was an assistant to a person who was working for a company that sells their product in walmart, and was not employed by walmart AT ALL. My biggest point is that the security guy had no right to grab my blackberry out of my hand, he had no right to grab my arm and try and do whatever he was attempting to do, and if I would have fought him instead of just pushing him off of me, I would have been arrested, even though he had no right to touch me AT ALL. I didn't steal anything, I didn't assault anyone, I simply stuck up for myself after being repeatedly insulted by this manager on his high horse. Now I'm working to get the tresspass thing taken off so I can get my grandmother to work when she has jobs there, and so I can get my groceries there. I mean, I know its not a whole lot of money but I spend probably about 3-400 dollars there a month on family supplies and food, and this is how I get treated for wearing a tank top? I can't believe the guy wants to threaten for the 4 of them to jump me but I say I'm calling my friends and he gets all scared and calls the cops. The even more messed up part is that he called the cops, even though I put my phone away, said screw it I'll go sit in the truck and wait for my gramma cuz I'm her ride. I told the one manager that I admitted to being a little upset and that I shouldn't have cussed, I felt bad knowing maybe some kids might have heard me or something, but that he should understand that I am a human, and when I'm insulted, like anyone else, i get upset. The manager left, and security, the little narcs that they are, still decided to harass me and call the police anyways. soooo what else can I say? I could see if I had stolen something, but how can you insult someone to their face, be threatening towards them, act all big and bad, and then call the cops and give a trespass order. The only reason I cussed is because he wouldn't leave me alone and was following me around stalking me and then trying to get me fired, as if my grandmother is going to fire me for sticking up for myself. Any comments?

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Update by cole minor 3
Aug 05, 2010 2:13 am EDT

also @ stealth lol, why did you avoid all of the other parts and only comment on the negative things you were thinking? What about the guy who assaulted me? I know he didn't hit me, but check out how many different ways assault can be taken in court. There were a ton of things the store did wrong, and you commented on NONE of them, you only took the time to pick on me and point out everything you thought was wrong, even though you obviously have some wrong information. And next time you go into walmart, take note to how the people are dressed. Even the vendors, some have uniforms, like Pepsi and coke and Budweiser, a lot of them don't have any uniform and are dressed casual. Some of the companies we have worked for in the past don't even have sign in sheets in the book, and almost all of them are very nonchalant about the whole thing, the part that they get real sensitive over is the report filing. And we've had to report rude managers in the past, because the company that gave us the job didn't contact walmart correctly and the manager didn't wanna take the time to even attempt to figure it out.

I have one last thing to tell you. STOP being a HATER.. Its no good for you :)

Update by cole minor 3
Aug 05, 2010 2:05 am EDT

btw, I have also worked for many of these companies on my own as a merchandiser, just another thing to add, I'm still on their list, I get emails for jobs all the time but I don't take em now that my grandmother handles the whole paperwork thing.

Update by cole minor 3
Aug 05, 2010 2:02 am EDT

@ Stealth Pilot - I work on the books for my grandmother who works for a vendor, so they couldn't have arrested me. She has her own company that she merchandises for many different companies. Only certain merchandisers on certain jobs require her specifically to go alone, Like movie theaters during an Open Check. I have been doing this for quite a while with her at this point, and I wasn't dressed like a slob, we live in Florida where it gets VERY hot, no reason to have to get all dressed up to go restock some shelves and fill some balloons and stuff like that. Also, this job sheet came with no dress specifications, where as again, during the movie theater checks, you must dress in business attire. The police officer actually told me to call 1 800 walmart, because he has had to come out for similar things and had a lot of complaints about the same people who were giving me problems. He said there's a good chance walmart corporate will resolve the issue and I will be allowed in the store again.

Now you made a comment, I'll quote you. "If your grandmother can not do her job with out your help, she does not need that job." If this is the only job she can get, which where we live, unemployment is nearly 20%, and they don't go around hiring the elderly all that often, trust me she's looked, You're telling me she should sit at home and not try to make it work, and wait for them to foreclose her home that she's lived in for nearly 15 years?
and she has looked, she has a part time job at night, and I have a part time job at night, and we work together during the day. This is what we do to make ends meet. Up until today, no vendor, no store personel, no one, at all, has ever given us a problem.

The security guard that grabbed my phone out of my hands and yanked my arm around, he had no right to touch me. Tomorrow when I talk to the district manager, I will tell him that I am going to have an attorney subpoena the video from the store, whether this is resolved or not. He has a choice to make this situation better or worse, its up to him. Either way this will see a court room. I'm not a law genius or anything but I do kind of study it as a hobby in my spare time, and I know that he had no right to touch me or my personal property during that period of time or any period in fact, because I was not a thief and I was not "resisting a merchant". I was not a violent offender, I was not raising my voice in front of customers, I was talking calmly as I was walking at a decent pace to leave the store 100% as instructed. Did I make some mistakes? yea, probably, but none that should have had the situation end up as it did. Both police officers sided with me but they had no choice, if walmart wants a trespass on me its up to them.

Again, I feel the need that I do need to state, that I am employed, on the books, by my grandmothers company, and that company does the merchandising, they are not hiring her as an individual, they are hiring her company, name not stated, to do jobs, some of the jobs even require two people. And so you know, all the money I make from working for my gramma, or almost all at least, goes into doing more work and helping with bills. Times are rough, we stick together and do our thing so that we can survive by any means necessary, because we're willing to do all sorts of stuff, we are able to keep her beautiful home, though who knows where the economy is headed from here.. Your statement about she shouldn't take that job is really upsetting to me, She's not the type to sit there and claim unemployment and feed off of the government, she works hard, its how my whole family is, my grandpa works at 71 and he has had a pacemaker put in because he had a massive heart attack and had the largest bypass that they do, and yet he works, doing physical stuff because thats all he can get at his age, nothing heavy labor, but enough that he shouldn't be doing it.. You gotta do what you gotta do. I have a bad back from a car accident that I was a passenger in, I almost died, I'm not supposed to lift much, but whenever my neighbor needs me to help him with his furniture moving business, you know what I do? I go and get that money while I can. You should possibly rethink your statements.. If anyone is going to get a lawsuit, it will be me.

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WWard
Perdido Key, US
Oct 18, 2010 2:32 pm EDT

I work for Walmart. As someone who knows the policies, and sees dozens of vendors come and go, Walmart managers may have had the right to question you but NOT the right to take it as far as they did. And as far as their rent a cop security goes, they had no right to touch you. They have no right to do ANYTHING. I know this because I have a situation in which I need security to protect me from a stalker. I was told that security cannot do anything. Only accompany me from points a to b...But back to the issue at hand. If I were you, I'd make sure that every manager from store manager to district manager to market manager and so on knew about the incident.

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wolfgang239
, US
Sep 18, 2010 6:42 pm EDT
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They have no right to touch you at all. Its called Assault, and in assault and battery.

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11:07 am EDT
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Walmart service

As I was checking out the cashier who had a broke arm dropped my milk. She asked if I would like to go back and get another gal of milk. Yet I still had a seperate items to purchase on another ticket. I told her I really didn't feel like going all the way back there to get it. It wsn't my fault it was dropped. She walked just a few feet were 3 other people were standing & asked if one of them could go get me another gal of milk. Needless to say none of them went to get it. As I'm standing waiting for my milk and tapping my keys on the next register while the store manager is on the phone & can tell that I'm getting upset. He never once when he got of the phone, asked if someone was helping me or if needed help. Then on top of that, the 3 cashiers that were there earlier came back one by one & didn't eaven ask if I need or if they could help me with something. So finally after about a 10 minute wait this older man, mucher older man, came and brought up a gal of milk & asked if I was the one that was waiting on the milk. I said yes, but I can't drink whole milk, it will make me sick. And then told the cashier that she needed to go back there to get it. When I over heard that, it pissed me off. She is doing her job & checking out other people. I looked at the manager & it was like he didn't even hear him. This was were he was on the phone. He I told him that my milk was two doors down from the whole milk. (like that was so hard to find). Finally after a 20 minute wait & got my milk. I told him Thank you, trying to be nice, when all I wanted to do was tell them to shove it. The older man didn't say your welcome. So I made it a point to say Thank you louder. Then he said your welcome. i didn't realize it was just a few feet away.

So how I see it, if you have an attitude or just don't care, You can get a job at Wal-Mart.

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Dave Buech
, US
Sep 26, 2019 2:41 pm EDT

I think your check out people are overworked. Really two checkout lines at noon. I guess Walmart depends on the self -checkout line. Not my family. Why should we take away someone's job? That's not our job! The End

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Shannon36535
Foley, US
Feb 16, 2011 8:38 pm EST

Why not stop being so high and mighty or rather lazy and go get your own milk. I dont work for walmart but seems to me that you think you are a little better than those who do. No it wasnt your fault it was dropped but the woman has a broken arm, other people to take care of and probably couldnt leave her register. Yes management should have stepped in but they didnt so why not put on your big girl panties and deal with it. You would have saved yourself a good 15 minutes, a headache, the hassle and a ton of ### if you had just done it yourself.

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Walmartfriend2011
Mobile, US
Feb 16, 2011 8:32 pm EST

You should have walked your lazy ### back there and gotten your own milk. It sickens me to see how lazy society has become. The girl with a broken arm was probably having a much worse day than you were. You don't know how or why she had a broken arm. It just so happens it was a domestic dispute. She was extremely upset about it and yet she came to work. If she would have called in, you would have waited in a line that was out to softlines. The only thing that makes me upset about Walmart is the clientel that we have to put up with. Everyday we see 5 buggies of groceries that are being "purchased" with food stamps. They get more in food stamps than I get on my paycheck. I'm tired of seeing people using electric carts because they are too fat to walk around or parents that don't control their children. Oh and by the way, there is such a thing as spell check. USE IT. You sound like poor trash without a hint of education. If you would rather wait 20 min in a packed Walmart than to spend 2 minutes getting your own milk, then STAY at home. We don't need to see people like you in the stores anyway!

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Walmart customer service issues

Walmart Supercenter Store #2777. 13770 W Bell Rd. Surprise, AZ 85374 is a place that many of us residents here in surprise shop, however i have an issue and to my amazement after recently bringing it up with members of my community they have had the same or similar issues. So heres my story...

On July 22, 2010 me, my husband, my 3 week old baby and my mother in law were shopping at the walmart after an hour or so of shopping we got to the baby isle and were looking for a product called "mylicon" its a medication for babies with colic or to help relieve gas so anyway we ask an employee who appeared to be stocking the shelfs and although she was very nice she didn't know where the product was so she said that we could ask as we were checking out as it was probably stored in the back. So we proceeded to the front and since there was no line at the self check out center we decided to use it, (heres where it gets crazy) the lady working the self check out was an older lady and she started out nice as though she wanted to help us, so i proceed to start checking out as my mother in law is talking to the lady who is working the self check out station, my mother in law asks about the "mylicon" but the lady either wasn't listening or was just ignoring her, so the lady walks over to me as I'm ringing things up and accuses me of not ringing up an onion LOL (an onion of all things) and let me tell you all about that briefly I put in the produce code and then put it on the scanner my screen said it was rang up, anyway after about 5 minutes of messing with my screen she decided it WAS rang up (when i get home i realize it was actually rang up TWICE), so i ask her about the "mylicon" and she says that she has to be there to watch me and she cant leave to go get it until her break that is in an hour (so am i supposed to wait at walmart for an hour?) so i ask her if she can call someone to go get it, and she tells me that no, she cant they used to do that but not anymore. so by this time i have a very cranky crying baby and i just want to hurry up and get out of there...I continue ringing up my items and the lady appears to be doing whatever it is she does, when she comes running over to me to tell me that I'm bagging my items wrong (i'm thinking is there a school for bagging?) so i politely listen to her tell me how to bag my items and listen to her lecture me on double bagging ( i get the big cans of tomato juice etc and put 2+ cans in a bag then double bag it) anyway she tells me that I'm doing it wrong so i listen then smile and continue bagging as she walks away, about a minute later she comes back over and asks me if i just want her to do it because she knows "how to do it" i politely decline and at this point i look over at my family and we all exchange a look as we wonder if this lady is nuts, i continue bagging my purchases when about another minute later she says something (because at this point she decided to stand there within less than a foot from me as i rang my purchases up apparently she hasnt heard of personal space) and i look over at her to see what she was saying and she said that i really can't double bag and i need to put as many items in one bag as possible because walmart is having a crisis and trying to conserve bags, (i'm thinking are you serious?) but i politely acknowledge her and say ok, at this point i leave the rest of my items and pay for what i had rang up and leave, So we go to leave and i tell the lady that they shouldnt have those machines if the employees are going to have so many problems with them...(i didnt tell her what i really thought which is that she is crazy). So I get home and get settled feed my baby etc, and after talking it over with my family we decide to call the walmart and speak with a manager so i call walmart and ask for a manager, I speak to "tony" and tell him briefly about what happened he assures me that he will look into the issue and provide that employee with more training if need be, he was very professional. After hanging up i was satisfied that the issue would be addressed however i was talking to be people here in the montain vista ranch community and to my amazement many people here have had the same or similar issues with employees at that walmart...
one man is 87 years old and nearly deaf and was leaving walmart one day as an employee went to ask him for his receipt he didn't hear and continued walking he was very startled when two employees came rushing up to him in the parking lot thinking that he was just ignoring them, i mean come on did they really think that an 87 year old man was stealing a bag of dog food that he was struggling to push in a cart?.
A young couple here in the community had a problem when they presented their WIC checks at this walmart and red headed customer service mnanager (named gennie or gen) told them that everything that was saying WIC approved was actually not WIC approved, the lady gave them a really hard time. (apparently that lady has gained the nick name "red headed devil" here in the communilty because of her attitude with the people of our community.) In another situation a young teeneage boy was leaving walmart when he had a soda from the machine in the lobby when he was harrassed by an employee who threatened to have him arrested for taking a soda from the store (when in fact that was not the case) the boy went home crying and is still a laughing stock among friends. So in my opinion the only crisis taking place here is the way their employees treat the customers, if you have been mistreated by a member of this walmart please email me and we will put all these issues together and consider protesting or finding another way of preventing such behavior in OUR community. I know these may seem like small issues but why should anyone have to put up with this?

I understand that we are all human and people make mistakes but it shouldnt be a continual thing, there is no excuse for such behvaior!

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unknowncashier
, US
Aug 22, 2011 1:48 am EDT

The person that you referr to as "red headed devil" is a Customer Service Manager or CSM. She has recieved extensive training on the Arizona "WIC" program. With the "WIC" program many stupid people assume that if their "WIC" book lists that they can recieve juice that they can get any kind of juice, juice blend, juice "coctail" or soda. The lazy and stupid only look at the pictures of items in their "WIC" program books without actually readiong the Whole Product Descriptions. The stupid people on "WIC" will actually become irate and abusive toward the cashier and CSM because what they want to "buy" with their "WIC" check isn't actually included in their program or listed in their program book. For example I once had a customer who wanted to use their "WIC" check to "purchase" two large boxes of Capt'n Crunch and three large cans of Bushes' Baked Beans. They wern't able to make this purchase. They became furious, even though thier "WIC" progrom clearly stated that the could only "purchase" plain unsweetend cereal and dry beans. Their arguement was that if their book had a picture of cereal and a picture of beans they should be able to pick what ever cereal or beans they wanted. What stupid idots.

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slynn1
Orange, US
Aug 10, 2010 7:54 pm EDT
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The only place I go that has self check out is Fresh and Easy, and the employees monitoring the self check outs usually help bag your groceries. I never been to Kroger either, and as far as I know, don't know were one is. What is Kroger anyway..

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slynn1
Orange, US
Aug 10, 2010 7:22 pm EDT
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We don't have self checking at our Walmarts in Ca. The only store is a grocery store I frequent. I am not sure what Walmart's protocol was...

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slynn1
Orange, US
Jul 31, 2010 2:52 pm EDT
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Give the Walmart associates a break. I used to work at a store in Cerritos, California, and it was hell on earth. The mangers were mean and cruel to the employees. "Meetings" were usually early on Saturday mornings, which you had to attend even if you weren't working that day. The managers would just complain and abuse the employees the entire time. Not to mention, Walmart employees are paid jack ###. I has a friend that got injured at Walmart, and they tried to fire him because he had bad back injury and they didn't want to pay the Worker's Compensation. Thank goodness he won eventually. He and his wife and their four kids had to move in with his parents because the disability payments he should have been getting weren't coming in. While recovering from the back injury he had to fight Walmart tooth and nail to get the compensation he was entitled too!

Be glad that your not working there dealing with the drama those poor employees are! Walmart has wonderful prices, and though it took me a long time to shop there again; I do now because of the recession. I have also experienced the issues that you have described, I take it with a grain of salt. Use common sense when at Walmart. If the Walmart associate was complaining about the way you were bagging your purchases, than you should have told her she needed to do it than. Most stores with self service cash registers expect the employees to help bag the groceries for you. I am assuming that is what they also expect at Walmart. My neighborhood Walmart doesn't have self registering. Sometimes I wish they had when you have to deal with some of the rude cashiers though.

Try to have some empathy that they have such a horrible work environment. Also, at the discount stores at Walmart you get what you pay for. If you want to purchase the cheaper items at lower prices than other stores, you cannot expect to get top rate customer service To me the cheaper prices are worth dealing with the workforce they hire. I cannot afford to be to picky, and if you have a new baby neither do you. Suck it up, smile, and just be glad there are places like Walmart were we can get cheaper items, and help stretch our dollar a little more.

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Walmart they are not concerned about the flagrant discrimination against the disabled

The walmart that I shop at removes benches at christmas time to make room for more product .making it almost impossible to find a place to sit .which as a disabled person, can be an important thing.Ive complained 4 years in a row about this and the fact that they do not have enough electric carts for the disabled, they have people waiting as long as an hour for a cart. Their failure to respond and failure to address this problem has led me to beleive they are not concerned about the flagrant discrimination against the disabled.

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bryan17
Whittier, US
Aug 23, 2010 5:47 pm EDT

My wife is disabled. She can not walk. When she shops, she goes to the store parking lot and parks in a handicapped space and calls the store. They send someone out with an electric cart for her. It's the only way she is able to shop. Even if she had her own electric cart, the home versions do not have a large enough basket to use for shopping. Also, because she can not walk, she would not be able to load and unload a 3 wheel electric cart by herself.
She used to do this at Walmart, until today. An unknowing employee brought an electric cart out to her and she did her shopping. When it was time to leave to go to the parking lot the store manager came over to her and told her that she couldn't leave the store with the cart, even though a store employee was with her. She said " how will I be able to get my groceries to my car?" The manager said "that's not my problem".

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sickofknow-it-alls
Kalamazoo, US
Aug 15, 2010 1:51 pm EDT

I think the previous comments show a lack of intelligence and understanding. I do agree that the disabled are discriminated against at some Wal-marts. I know that in Union, SC that Wal-mart expects the disabled to walk to the store and then shop, BUT then they must leave the cart in the store..transfer the things they have bought into a regular cart and then walk to the car.
Not all disabled have no legs! My mom is 70 yrs old with heart and breathing problems. She cannot shop by herself because Wal-mart will not let her use the carts in the parking lot.
She can barely walk to the damn store muchless transfer groceries from cart to cart and then walk to the cart and off load them.
She lives in another state, so she has no help from her children.
This is rediculous! The Wal-marts in Virginia and in Michigan all let handicapped use the carts and the greeter or the cart guys go and get them.

Walmart Customer Reviews Overview

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Walmart stores are known for their cleanliness and organization. Shelves are well-stocked, making it easy for customers to find what they need. The staff is generally helpful and knowledgeable, assisting customers with their inquiries and providing guidance when needed.

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