Waffle House review: Refused to give service

At approx. 3:00 p.m. on Friday, July 22nd, my husband and his 82 yr. old mother pulled up and parked in the handicapped parking spot on the side where he always park. He got his mother's wheelchair out, put her in it, and went inside the restaurant to sit down and order their meal. When he entered the restaurant the cook started telling him to move his vehicle. He responded we are disabled, and I parked in the handicapped spot where I always park. He kept hollering loud that I had to move. I told him I was not moving. He then said out loud, if you don't move, I'm not cooking you any food. Then the waitress came over to see if we only wanted a drink, because the cook said he was not going to cook us any food. My husband then asked for the manager. The acting manager came over and apologized and said, she would cook out food. At that time, his mother was crying, scared, and wanted to leave. My husband told her they were not leaving, and they were going to eat their food. The acting manager cooked their food and served them about 3:30. They ate, paid for their food and then left. They were embarrassed, humiliated, and discriminated against. No customer should be treated that way, especially disabled persons. This occurred at the Waffle House on 706 Sullivan Road, Statesville, NC 28677.