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Waffle House

Waffle House review: Customer service, false advertising, discrimination, phone system, customer dissatisfaction, misconduct, unavailable or out of stock poor service

N
Author of the review
10:03 pm UTC

Need to make a complaint about waffle house in BreauxBridge Louisiana. On April 23 I called and called to place a order no one answered like always.

So I went there tried to get a workers attention so I can place a order with her in person are even ask them to answer my call when I seen one worker she replied when we're not busy and walked back inside. Well I'm still sitting in my car for the next 30 min r so I called back no answer. So as a customer was walking in I asked her to tell the workers to answer the phone so I can place a order. Mind u I can't walk my feet were swollen.

I have a lot of complacations with my feet. Anyways they finally answered took my order down and I told them the situation about why I couldn't get down I'm needed curbside service since they do offer that at this particular location. I told her I needed her to come get the money from me to pay for my order she said ok but real hesitant. Well still never came nor did my food.

Then he comes the cook to smoke outside. I asked him about my order and he replied o that was u who ordered I said well yeah. He said to me they can't take orders if I can't get down and I said well I tried over the phone y'all do crubside and he said he cannot take my order. Then before I spoke to the cook.

A couple was walking to go inside I stopped her and asked if she could place my order she said of coarse. I wrote it down and gave her the money. Here she comes back with the paper I wrote my order on and my money and said they told her they would not take that order. She said don't no but I guess your money isn't good e sad so sad.

I told her my situation why I couldn't get down and go inside myself she's like wow I never like the workers here they are rude and very unlikeable. So I stayed awhile longer waiting around calling there phone no answer it would just ring and ring. So I decided to go home well my sister n law ended up coming to my house and I sent her back over there.

She said when she came back. She told the manager that was there about what happened and she was supposedly pissed about her workers and the cook not taking my order.

User's recommendation: Don't ever go to BreauxBridge waffle house.

Desired outcome: I would like to be compensated this has been going on

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    Jul 25, 2026
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