Blue Label Telecoms
Reviews and Complaints

Blue Label also offered me a contact. After receiving the phone I had to send it back because the battery did not even last an hour. The send a courier to come and collect the phone for repairs. I received the phone back still the same problem. Tired of complaining I just left the phone using a borrowed phone. The phone contract that I still paying is R7200-00. I tried again to use the phone but now there was a different problem. Again I complained. No body contact me and eventually when I go hold of them telephonicly as I did not get any feed back on my e-mail I was told that the courier was already on its way where I was not told that there would be any cost. If they did I would not have send my phone in. This is really daylight robbery and I feel that the are exploiting people. This company must be stopped giving people contacts on phone that is not working properly. There is many people our there that is sitting in the same position that me that does not have a big income the people like this exploit you.

Hi I'm very Angry and disappointed about RMCS Services my contract Sim card was de activated I have called the call centre so many times no one knows what happen. team leader Delisiwe called on the 15/05/2018 me she promise to send my new Sim card which is not done even today. My life is in that Sim card I cannot do Cell phone banking my emails everything is in that Sim card . no urgency in this company the service is extremely poor. can somebody higher Intervene please. cell phone number [protected]

Hello
Could someone please assist me on canceling my contract on [protected] and I would like to keep the number.

Can someone please assist us with this Rmcs contract we never applied for please, it ruining my life and i never applied

Can someone help on this RMCS I really hate them. I never ask for their contract and I do not want their contract. This is annoying. Edcon are not protecting us in this maybe they are gaining a lot. How could they allow strangers in our profiles? I've been call this stupid company but no answer only annoying music that is playing onhold. I am so pissed serious. After that the phone just cut off.

This scammer of a company called rmcs is really annoying, it should be shut down because it really is making our lives miserable. I wonder how did they get jet and Edgar's to agree to this nonsense. To top it all, their service is extremely poor, all they do is just steal our hard earned monies.

It's really paining because I did not even want this airtime of theirs. I lost my Sim card and I cannot even do Azim swarp. This rmcs is really good at ruining lives. Something must be done, this is daytime robbery.

Can we please be assisted in canceling these contracts.

Kind Regards
P Ngcobo

HI

Can someone please assist us with this Rmcs contract we never applied for please, it ruining my life and i never applied for it.

Please Assist me please.

Regards
I. Matenji

We found out yesterday. we are being debited R74 a month since may last year on a cellphoine number that we have not used in over 4 years and Edgars says there is nothing they can do. How do they allow an outside company to just debit your account without notifying you. without our consent we have been paying a bill for a contract we have never had or knew about from RMCS

Good day,

I have exactly the same problem as A. Mboyiya.

How can we resolve this and have anything been done towards your cellphone number being cancelled on the contract basis.

I called them various times and they could not even found my number listed.

They keep on crediting and debiting my account monthly and my number is now also contract but i have been pay as you go for longer than 10 years now.

I have not signed anything nor saw any Terms or Conditions.

I really need this matter resolved ASAP

Please help.

Regards,
Lizaan

You know these peaple really doesnt care about customers they do as they wish with our life, I thnk it time we take a stand against all this and deal with this matter once and for all it been two months asking the to remove my number from their rubbish contract with no luck and know I have contacted my lawyer about this as I need my number back because of the business Im doing with it

I really need help and someone must be punished for this

Fisani

Good day

Earlier this month I received the following quoted sms on cellphone number [protected] "Vodacom VIP special! This week only, Reply YES and get R55 FREE Vodacom airtime every month, no BIS, Out 2optout.Ts & Cs apply".

After replying yes I received the following qouted reply"Remember your account will be debited in 48hrs. Power to you. T&C's apply".Which does not sit well with me as I initially replied yes because I thought it was a Vodacom promotion and that the airtime is free.Now I was made aware that it is rmcs and that my edgars account I no longer use will be debitted, which I know to be blocked.

Kindly assist me by removing my number from this type of contract as I have no further interest in it and return my number to prepaid.

Your assistance will be much appreciated.

Regards 
A.Mboyiya

[protected])(2)(2)(3)

this is my number converted by rmcs to contract without my knowledge, anyone know they offices in Durban, please contact me on [protected])(9)(7)(1)

RMCS has changed my number to contract and this is frustrating as I lost my phone and cant do a sim swap or receive personal call and had I not lost my phone I may have never known, apparently it was converted 2 years ago. anyone who knows their offices in Durban, please contact me [protected]. I want my Vodacom number back.

I am so angry and disappointed at RMCS. I don't even know how I got into a CONTRACT with RMCS. Last year 2018 my phone just switched from Prepaid to CONTRACT which i havent even signed for or approved. Called Vodacom but they cant do anything and gave me RMCS's numbers. I cant even get through when calling RMCS the phone just rings and rings. I even wonder how they got hold of my details. I want my number to be converted back to PREPAID. My cell number [protected]

Did any of you sort out your problems. Vodacom told me they have so many clients coming in daily with the same complain as above. We have to stand together and get this sorted out. I am also on contract without my permission. I do not even work and have no income.
Please let us know if you get any assistance to sort out this huge problem.

Regards

Lizaan

My name is Nonhlanhla Mdanda I recently find out by Vodacom that I've been registered to RMCS but through my knowledge I never even once I joined to be on CONTRACT all along I was on Prepaid and this ppl of RMCS changed me. Would you please change the inconvenient you made on my name. . Please do all the cancellation because Iam not interested on you, My number is [protected] and I don't have any accounts with Jet/Edgars that links to you.

I am so disappointed that I can't login to facebook or whatsapp now, I called Cell C and they told me that I must call you because the contract is from you RMCS.Can you please help me with phone settings so that I can have Social Networks downloaded on this number [protected].I am Timothy Sezila

I am so angry and disappointed at RMCS. I don't even know how I got into a CONTRACT with RMCS. Last year [protected]) my phone just switched from Prepaid to CONTRACT which i havent even signed for or approved. Called Vodacom but they cant do anything and gave me RMCS's numbers. I cant even get through when calling RMCS the phone just rings and rings. I even wonder how they got hold of my details. I want my number to be converted back to PREPAID. My cell number [protected]

On the 15 jul 2024 it was Monday between 20h00 and 21h00 when i charge the phone after an hour checking the phone to find is off i try to start never come on till today even today i try switch it on still

can you please help me to get another one if possible i also want to change this one im using

In the beginning of the year my SIM was blocked now I'm struggling because I'm a student and need that number to receive OTP pins what can I do

Please stop calling me, that's all i want to tell the agent Matilda, but she cuts the call while she is talking, this is bad do your company, and i will continue to share my experience on all my social media platforms,

Please stop calling me,

Thanks

My name is Raymond zamikhaya lote my contact phone PHC it's not working properly I need an exchange it frezz and battery problem

I have been paying my contract but it seems as if my credit report has not been updated since June 2023

My account was in errors June 2023,I did arrangements for payments of R359 per month while the outstanding amount was R3590,I requested statements on October 2023 still my account says I owe R3590 while I payed amount of R2333,50

They denied to correct it,it should now be outstanding of R1256 to settle the account

I bought a cell phone contract and I'm still paying for it. The phone is 3 months now. It doesn't want to charge I don't know what's wrong with the charging block. It's HTC wildfire E plus Date of production:10.2022 IMEI 1:[protected] SN:FS2AKA300942. Please take my request into consideration I can't be paying for something that I'm not using.

Please migrate my number [protected] from contract to prepaid.

For required information you can call me on [protected]

I got a contract delivery was scheduled for 14 march 2023 jow after a week again yhe agent ignores me. No pglhone still...