RMCScancellation of topup contract

R
This review was posted by
a verified customer
Verified customer
Review updated:

l ve been phoning this company called rmcs to cancel my top up contract and l want my number back to ful prepaid as it was when before this top up contract, my number in question is [protected], my account number with edgars [protected], for the past 3 weeks no help/response lm getting from this company called rmcs. My next moves from now l will take my complain to national consumer commission, my alternating number is [protected], [protected]@gmail.com

Responses

  • Nt
    Ntombi Mabaso Dec 03, 2020
    This comment was posted by
    a verified customer
    Verified customer

    Can someone please assist us with this Rmcs contract we never applied for please, it ruining my life and i never applied

    0 Votes
  • Lu
    Lucky Nonhlanhla Ndlovu Dec 20, 2018
    This comment was posted by
    a verified customer
    Verified customer

    Can someone help on this RMCS I really hate them. I never ask for their contract and I do not want their contract. This is annoying. Edcon are not protecting us in this maybe they are gaining a lot. How could they allow strangers in our profiles? I've been call this stupid company but no answer only annoying music that is playing onhold. I am so pissed serious. After that the phone just cut off.

    3 Votes
  • Ok
    OkamaMbeje Ngcobo Nov 24, 2018
    This comment was posted by
    a verified customer
    Verified customer

    This scammer of a company called rmcs is really annoying, it should be shut down because it really is making our lives miserable. I wonder how did they get jet and Edgar's to agree to this nonsense. To top it all, their service is extremely poor, all they do is just steal our hard earned monies.

    It's really paining because I did not even want this airtime of theirs. I lost my Sim card and I cannot even do Azim swarp. This rmcs is really good at ruining lives. Something must be done, this is daytime robbery.

    Can we please be assisted in canceling these contracts.

    Kind Regards
    P Ngcobo

    4 Votes
  • Ir
    Irene Mmathapelo Hunadi Matenji Nov 04, 2018
    This comment was posted by
    a verified customer
    Verified customer

    HI

    Can someone please assist us with this Rmcs contract we never applied for please, it ruining my life and i never applied for it.

    Please Assist me please.

    Regards
    I. Matenji

    3 Votes
  • By
    Byron Taylor Oct 14, 2018
    This comment was posted by
    a verified customer
    Verified customer

    We found out yesterday. we are being debited R74 a month since may last year on a cellphoine number that we have not used in over 4 years and Edgars says there is nothing they can do. How do they allow an outside company to just debit your account without notifying you. without our consent we have been paying a bill for a contract we have never had or knew about from RMCS

    0 Votes
  • Li
    Lizaan Sep 07, 2018
    This comment was posted by
    a verified customer
    Verified customer

    Good day,

    I have exactly the same problem as A. Mboyiya.

    How can we resolve this and have anything been done towards your cellphone number being cancelled on the contract basis.

    I called them various times and they could not even found my number listed.

    They keep on crediting and debiting my account monthly and my number is now also contract but i have been pay as you go for longer than 10 years now.

    I have not signed anything nor saw any Terms or Conditions.

    I really need this matter resolved ASAP

    Please help.

    Regards,
    Lizaan

    0 Votes
  • Fi
    Fisani Mavundla Mdlalose Jun 26, 2018
    This comment was posted by
    a verified customer
    Verified customer

    You know these peaple really doesnt care about customers they do as they wish with our life, I thnk it time we take a stand against all this and deal with this matter once and for all it been two months asking the to remove my number from their rubbish contract with no luck and know I have contacted my lawyer about this as I need my number back because of the business Im doing with it

    I really need help and someone must be punished for this

    Fisani

    2 Votes
  • Av
    Aviwe Aug 30, 2017
    This comment was posted by
    a verified customer
    Verified customer

    Good day

    Earlier this month I received the following quoted sms on cellphone number [protected] "Vodacom VIP special! This week only, Reply YES and get R55 FREE Vodacom airtime every month, no BIS, Out 2optout.Ts & Cs apply".

    After replying yes I received the following qouted reply"Remember your account will be debited in 48hrs. Power to you. T&C's apply".Which does not sit well with me as I initially replied yes because I thought it was a Vodacom promotion and that the airtime is free.Now I was made aware that it is rmcs and that my edgars account I no longer use will be debitted, which I know to be blocked.

    Kindly assist me by removing my number from this type of contract as I have no further interest in it and return my number to prepaid.

    Your assistance will be much appreciated.

    Regards 
    A.Mboyiya

    1 Votes

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