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CB Home Safety and Security Vivint Complaints #2-21
Vivint

Vivint review: Moving service

V
Author of the review
1:15 pm UTC
Verified customer The reviewer confirmed their account using Google. Learn more

Under a 4 year Vivint contract, had the system installed some time ago by a tech for ~$150. Two years later when I moved addresses, I followed the instructions on the official Vivint website to deactivate the panel and re-install the sensors in the new address myself. I tested it out, everything works fine. Vivint still wants to charge me $150 for having a tech come out just to change the service address.

Desired outcome: Not charge $150 just for a service address change if there is no installation needed.

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  2. Vivint phone numbers
    +1 (801) 377-9111
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    Sep 17, 2026
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Vivint Category
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