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CB Home Safety and Security Vivint
Vivint

Vivint review: 0/10 customer service

G
Author of the review
9:36 pm UTC
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This review was chosen algorithmically as the most valued customer feedback.

The previous homeowners of the house we just bought had the Vivint security system so I figured we would do the free trial. We determined we didn’t need it and it has been TERRIBLE trying to cancel. I have sat on the phone for a collective 3 hours being passed on from person to person who give me the run around and more offers to try to get me stay. When I say I just want to cancel I’m now faced with another sales person who has 12 million questions to ask me about why I’m cancelling and if I used the system and on and on. If there was any part of me that was going to get a security system in the future, I would not use Vivint because their customer service is awful to work with and does not respect my time in the slightest.

Recommendation: Choose any other security company

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  1. Vivint Contacts

  2. Vivint phone numbers
    +1 (801) 377-9111
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    Head Office
    +1 (800) 216-5232
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    Canada
    +1 (877) 404-4129
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    Solar Energy Support & Purchase inquiries
    +1 (855) 616-6589
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    Purchase A System
    +1 (855) 368-8568
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    Military Support
    +1 (801) 705-6213
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    Corporate Office
    +1 (801) 705-8011
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    Senior Vice President Of Finance
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  3. Vivint emails
  4. Vivint address
    4931 North 300 West, Provo, Utah, 84604, United States
  5. Vivint social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 02, 2026
  7. View all Vivint contacts
Vivint Category
Vivint is ranked 3 among 58 companies in the Home Safety and Security category
#01 SimpliSafe SimpliSafe #02 ADT Security Services ADT Security Services #03 Vivint Vivint #04 Allied Universal / Aus.com Allied Universal / Aus.com #05 G4S G4S

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