Virgin Australia Airlinesmissing luggage

F Oct 04, 2019

File Reference : SYDVA75624/04OCT/19/0808GMT. Flight/Date:VA859/04OCT. One brand Ragdoll dark blue 24" hardcase luggage from Melbourne airport to Sydney arrival 5:45pm was missing. There is no update at all and nobody pickup the phone.It caused very inconvenient for us. Please help to expedite asap! I don't expect this kind of services from Virgin Australia airline . No estimation time given, just told me to wait for more than 5hours.

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