Village Inn Restaurants review: poor service

We frequent this restaurant regularly. There is one server there that just drives my family crazy. We went there tonight nd was placed in her area. We asked for a different server but was told that it could not be arranged. We ordered and one of us ordered pumpkin pancakes. These came out with the center still runny. We asked our server to take these back and credit our ticket as everyone else was nearly done eating and we did not want to wait for new pancakes. We had to tell her 5 times that we did not want replacements and we finally handed her the place and told her to take it away. She left in a huff, throwing things and cussing. She was serving the table next to us shortly after this and felt it was necessary to tell this table that we rude and were the cause of her distress. This was totally inappropriate. I will find it hard to return to this restaurant as long as she is still employed there