Village Inn Restaurants reviews and complaints 2
View all 195 complaintsVillage Inn Restaurants - huge matt of hair in food
On 10/24/2019 my wife ordered your strawberry crepes she cut into her crepes to take the first bite and there was a huge matt of hair inside, it looked as if someone had just cleaned out a hair brush. I understand having a stray hair once in a awhile but this was ridiculous. She contacted the manager who offered to remove the cost of the one meal, however my daughter's list their appetite over it as well a d all three left with no further eating. My wife still paid for three meals not eaten. This was my wife's birthday and a very disturbing way to celebrate what should of been a joyous occasion. The other issue when looking back in the kitchen, no one had hair nets on. This was by far the worst experience ever at a resteraunt. Very disgusting.
Village Inn Restaurants - manager
The head manager of village in of sterling colorado is unfair and super rude to some of her employees.. My wife works there and she is treated differently than the others.. reason no clue.. she has had here hours cut for no reason and she always gets the small section.. The manager will also give trainees the bigger section.. My wife is a hard working and mother of two she does what needs to be done and to be discriminated for some reason is bad work ethic.. i believe every employee should be treated
equally.. I believe something should be done for you have lost my service because of this. Thanks matthew
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Hi, Bob. I'm so sorry about the hair found in your food. We'd like to follow up with you about this. If you could email us at guestrelations@villageinn.com with some contact info (phone number, email), we'd really appreciate it.