Viking Cruises review: Company will not stop bombarding me with brochures
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I took one Viking cruise in 2022. It was okay but was not my cup of tea. There is very little to do onboard except look at scenary. I understand this is why people cruise but there are no other options for those who need a break from this. We also experienced an incident in Germany where one of the tour guides clearly was a Nazi enthusiast. This was unsettling for our group but especially for my family as our grandmother survived 3.5 years in a concentration camp.
I have asked this company for THREE years now to STOP sending me brochures but they will not leave me alone. I have called over and over to no avail. I am not interested in their brand and just want them to leave me alone. Is this company that desperate for customers that they need to constantly harrass previous customers? How do I make them stop bothering me?
I got 5 brochures last week. If you cruise with them, they will apparently bother you for the rest of your life.
Recommendation: Do not cruise with them unless you enjoy being bombarded by their brochures for your entire lifespan.
Thank you for sharing your feedback. We're sorry to hear that your experience did not meet your expectations and that you've continued to receive marketing materials after requesting that they stop.
We've sent you a direct message with more information and would appreciate the opportunity to look into this further for you.
Warm regards,
Viking
The complaint has been investigated and resolved to the customer's satisfaction.
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