Verizon review: refund refused ( 1 comment)

I purchased a Verizon Optimus Zone Android cell phone from Family Dollar 12/12/2014 for $34.00, tax 2.38, total $36.38. All the cell phones were in a locked cage, so the only information I could see about this phone was on the outside of the box. It says Verizon unlimited talk and text, no annual contract. I purchased the phone and took it to Verizon to have it added to my current plan of pay as you go. On the INSIDE of the box, which I couldn't open until I made my purchase, was the information that the phone was for a monthly plan costing $45. Verizon could not add it to my pay as you go plan, so I tried to return the cell phone to Family Dollar. They refused, saying it was not their policy to take cell phone returns. There was no signs to indicate this policy, nor is it printed on my receipt. I now have a phone I can't use and I'm out $36.38. This is an unfair business policy.