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CB Travel and Vacations Vayama Complaints #42-61
Vayama

Vayama review: Travel agency airline tickets cancelled and no refund

J
Author of the review
9:19 am UTC
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

On January 4th, 2020, I purchased three round trip tickets for UA flights from Denver, CO to Glasgow, UK leaving June 20 and returning July 5th at www.vayama.com for $3, 465 (booking number VUS-[protected]). The flights were cancelled in May and we're due a refund. As of 9/2020, no refund and all email inquiries are met with a form email reply. All phone numbers of the company have been shut down.

Resolved

After months and months of repeat writing to the company and anyone else and filing a small claims court case, I did finally receive a full refund about 6 months later.

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  1. Vayama Contacts

  2. Vayama phone numbers
    +1 (855) 396-8777
    Click up if you have successfully reached Vayama by calling +1 (855) 396-8777 phone number 0 0 users reported that they have successfully reached Vayama by calling +1 (855) 396-8777 phone number Click down if you have unsuccessfully reached Vayama by calling +1 (855) 396-8777 phone number 0 0 users reported that they have UNsuccessfully reached Vayama by calling +1 (855) 396-8777 phone number
  3. Vayama emails
  4. Vayama address
    333 W Santa Clara St., Suite 800, San Jose, California, 95113, United States
  5. Vayama social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 21, 2026
  7. View all Vayama contacts
Vayama Category
Vayama is ranked 174 among 404 companies in the Travel and Vacations category
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