Menu
Write a review
File a complaint
Vantage Credit Union Profile

Vantage Credit Union

www.vcu.com

Learn how the rating is calculated

1.0

Overall reputation rating based on reviews and complaints

Vantage Credit Union earns a 1.0-star rating from 0 reviews and 1 complaints, indicating that most members are dissatisfied with banking services.

Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Latest Reviews and Complaints

ComplaintsBoard
B
Verified customer This complaint was posted by a verified customer. Learn more

Vantage Credit Union I had an auto loan with them

I had an auto loan with them. They were overpaid and they did not write me a check to reimburse me, instead they opened a savings account that I did not know existed. They also have been charging me an inactivity fee for a year now for an account I did not know I had.

Read full complaint and 1 comment
Hide full review
1 comment
Add a comment
L
L
L. Shanahan
Send a message
Verified customer This complaint was posted by a verified customer. Learn more

I had an auto loan with them. They were overpaid and they did not write me a check to reimburse me, instead they opened a savings account that I did not know existed. They also have been charging me an inactivity fee for a year now for an account I did not know I had.

Vantage Credit Union Reviews and Complaints

Looks like Vantage Credit Union has no reviews or complaints yet, which is great!

However, if you have something to share with the others, you can write a complaint or review

Write a review     Leave a complaint
Subscribe to receive notifications of all new customer feedback

Vantage Credit Union complaints: history and resolution overview

Vantage Credit Union has received 1 complaints on ComplaintsBoard. The first reported case, I had an auto loan with them, was published on Jun 4, 2023, and the most recent complaint, I had an auto loan with them, was posted on Jun 4, 2023.

Out of all reported cases, 0 complaints (0%) have been marked as resolved, while 1 complaints (100%) remain unresolved.

Customer feedback spans multiple years and reflects a range of user experiences. A majority of complaints remain unresolved, which may be important to consider when evaluating the company.

👉  Submit a complaint about Vantage Credit Union

Is Vantage Credit Union Legit?

Vantage Credit Union earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Vantage Credit Union to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Vantage Credit Union is known for their high standards and safety. If you're thinking about dealing with Vantage Credit Union, it's wise to check how they handle complaints.

We found clear and detailed contact information for Vantage Credit Union. The company provides a physical address, phone number, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Vantage Credit Union has claimed the domain name for vcu.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.

Vcu.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Vcu.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
Vantage Credit Union Category
Vantage Credit Union is ranked 203 among 353 companies in the Banks category