Menu
Vantage Credit Union Customer Service Phone, Email, Contacts

Vantage Credit Union
reviews and complaints

Vantage Credit Union's customer service contact info has been verified by the ComplaintsBoard team. We made sure it's all legit and accurate, so you can trust it! 👌
www.vcu.com
www.vcu.com

Learn how the rating is calculated

1.0 1 Complaint
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Vantage Credit Union complaints 1

ComplaintsBoard
B
Verified customer This complaint was posted by a verified customer. Learn more

Vantage Credit Union I had an auto loan with them

I had an auto loan with them. They were overpaid and they did not write me a check to reimburse me, instead they opened a savings account that I did not know existed. They also have been charging me an inactivity fee for a year now for an account I did not know I had.

Read full review of Vantage Credit Union and 1 comment
Hide full review
1 comment
Add a comment
L
L
L. Shanahan
,
Verified customer This comment was posted by a verified customer. Learn more

I had an auto loan with them. They were overpaid and they did not write me a check to reimburse me, instead they opened a savings account that I did not know existed. They also have been charging me an inactivity fee for a year now for an account I did not know I had.

Is Vantage Credit Union legit?

Our conclusion: After a detailed review, ComplaintsBoard finds Vantage Credit Union to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Vantage Credit Union is known for their high standards and safety. If you're thinking about dealing with Vantage Credit Union, it's wise to check how they handle complaints.

Vantage Credit Union earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

We found clear and detailed contact information for Vantage Credit Union. The company provides a physical address, phone number, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Vantage Credit Union has claimed the domain name for vcu.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.

Vcu.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Vcu.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

We looked up Vantage Credit Union and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

About Vantage Credit Union

Vantage Credit Union (VCU) is a leading not-for-profit financial institution that has been providing personalized and affordable banking services to individuals and businesses in the St. Louis region for over 60 years. With a long-standing tradition of exceptional member service, VCU has become a trusted financial partner for those looking for a convenient and reliable banking experience.

VCU prides itself in offering comprehensive banking services that meet the unique needs of its members. From checking and savings accounts to loans and credit cards, VCU has a wide range of offerings to help its members achieve their financial goals. Additionally, VCU provides convenient online and mobile banking services, allowing clients to access their accounts anytime and anywhere.

Aside from traditional banking services, VCU also offers financial education and resources that are designed to help members make informed decisions about their finances. VCU's commitment to financial education is further demonstrated by its sponsorship of programs aimed at promoting financial literacy and empowerment for community members across all demographics.

Overall, Vantage Credit Union is a sought-after financial institution thanks to its personalized services, community involvement, and commitment to educating and empowering its members. We believe that VCU is the ideal choice for those looking for a trustworthy and reliable financial partner that is truly committed to helping its members achieve financial success.

Overview of Vantage Credit Union complaint handling

Vantage Credit Union reviews first appeared on Complaints Board on Jun 4, 2023. The latest review I had an auto loan with them was posted on Jun 4, 2023. Vantage Credit Union has an average consumer rating of 1 stars from 1 reviews. Vantage Credit Union has resolved 0 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Vantage Credit Union contacts

  2. Vantage Credit Union phone numbers
    +1 (314) 298-0055
    +1 (314) 298-0055
    Click up if you have successfully reached Vantage Credit Union by calling +1 (314) 298-0055 phone number 0 0 users reported that they have successfully reached Vantage Credit Union by calling +1 (314) 298-0055 phone number Click down if you have UNsuccessfully reached Vantage Credit Union by calling +1 (314) 298-0055 phone number 0 0 users reported that they have UNsuccessfully reached Vantage Credit Union by calling +1 (314) 298-0055 phone number
  3. Vantage Credit Union emails
  4. Vantage Credit Union address
    19 Research Park Ct, Saint Charles, Missouri, 63044-2708, United States
  5. Vantage Credit Union social media
Vantage Credit Union Category
Vantage Credit Union is related to the Banks category.

Most discussed Vantage Credit Union complaints

I had an auto loan with them
1
(opinions to this review)

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.