North American Savings Bank (NASB)’s earns a 1.0-star rating from 3 reviews and 0 complaints, showing that the majority of customers are dissatisfied with banking services.
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Terrible customer service
Terrible customer service. They don't return calls, they don't return emails to their clients. I regret taking a loan with them and will pay it off as soon as I can and never again do business with them.
I am a Realtor representing a buyer who chose to work with them verses using the local lender I referred her to
I am a Realtor representing a buyer who chose to work with them verses using the local lender I referred her to. Lack of communication and unable to meet deadlines are my 2 biggest complaints with this company. Our closing has been pushed back multiple times now and they still can't get their act together. Not sure how they are with in-state clients but for anyone out of state, consumer beware. Especially if your transaction is time sensitive.
My loan officer attempted to rate lock me without consent, in the week before closing after I freaked out due to MAJOR changes in my initial
My loan officer attempted to rate lock me without consent, in the week before closing after I freaked out due to MAJOR changes in my initial closing disclosure compared to my approval letter (went from having all funds needed in escrow to estimated $5k+ cash to close). My loan officer lied to me about conversation held with my closing attorney (which she witnessed) and repeatedly refused to resubmit my application for a FHA backed loan despite my having proof of significant errors in my credit file, essentially loan steering me into a non-conforming mortgage, and having to put 5% down as a first time home buyer. My appraisal value came in at selling price, had multiple pieces of incorrect information, which I questioned, and told that it didn't really matter so long as it was enough to approve the loan; my loan officer told me not to worry about it, and said that a higher appraisal would only result in higher property taxes. I have been appalled with just how unethical he was.
Is North American Savings Bank (NASB) Legit?
North American Savings Bank (NASB) earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
A long registered date for nasb.com can be seen as a positive aspect for North American Savings Bank (NASB) as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.
The age of North American Savings Bank (NASB)'s domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Nasb.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
We looked up North American Savings Bank (NASB) and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
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North American Savings Bank (NASB) Contacts
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North American Savings Bank (NASB) phone numbers+1 (816) 943-8000+1 (816) 943-8000Click up if you have successfully reached North American Savings Bank (NASB) by calling +1 (816) 943-8000 phone number 0 0 users reported that they have successfully reached North American Savings Bank (NASB) by calling +1 (816) 943-8000 phone number Click down if you have unsuccessfully reached North American Savings Bank (NASB) by calling +1 (816) 943-8000 phone number 0 0 users reported that they have UNsuccessfully reached North American Savings Bank (NASB) by calling +1 (816) 943-8000 phone number+1 (816) 214-8116+1 (816) 214-8116Click up if you have successfully reached North American Savings Bank (NASB) by calling +1 (816) 214-8116 phone number 0 0 users reported that they have successfully reached North American Savings Bank (NASB) by calling +1 (816) 214-8116 phone number Click down if you have unsuccessfully reached North American Savings Bank (NASB) by calling +1 (816) 214-8116 phone number 0 0 users reported that they have UNsuccessfully reached North American Savings Bank (NASB) by calling +1 (816) 214-8116 phone numberVice President+1 (816) 347-4240+1 (816) 347-4240Click up if you have successfully reached North American Savings Bank (NASB) by calling +1 (816) 347-4240 phone number 0 0 users reported that they have successfully reached North American Savings Bank (NASB) by calling +1 (816) 347-4240 phone number Click down if you have unsuccessfully reached North American Savings Bank (NASB) by calling +1 (816) 347-4240 phone number 0 0 users reported that they have UNsuccessfully reached North American Savings Bank (NASB) by calling +1 (816) 347-4240 phone numberManagement Team+1 (816) 316-4034+1 (816) 316-4034Click up if you have successfully reached North American Savings Bank (NASB) by calling +1 (816) 316-4034 phone number 0 0 users reported that they have successfully reached North American Savings Bank (NASB) by calling +1 (816) 316-4034 phone number Click down if you have unsuccessfully reached North American Savings Bank (NASB) by calling +1 (816) 316-4034 phone number 0 0 users reported that they have UNsuccessfully reached North American Savings Bank (NASB) by calling +1 (816) 316-4034 phone numberSenior Vice President+1 (816) 508-2397+1 (816) 508-2397Click up if you have successfully reached North American Savings Bank (NASB) by calling +1 (816) 508-2397 phone number 0 0 users reported that they have successfully reached North American Savings Bank (NASB) by calling +1 (816) 508-2397 phone number Click down if you have unsuccessfully reached North American Savings Bank (NASB) by calling +1 (816) 508-2397 phone number 0 0 users reported that they have UNsuccessfully reached North American Savings Bank (NASB) by calling +1 (816) 508-2397 phone numberLoan Officer+1 (816) 630-6711+1 (816) 630-6711Click up if you have successfully reached North American Savings Bank (NASB) by calling +1 (816) 630-6711 phone number 0 0 users reported that they have successfully reached North American Savings Bank (NASB) by calling +1 (816) 630-6711 phone number Click down if you have unsuccessfully reached North American Savings Bank (NASB) by calling +1 (816) 630-6711 phone number 0 0 users reported that they have UNsuccessfully reached North American Savings Bank (NASB) by calling +1 (816) 630-6711 phone numberOperations Manager
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North American Savings Bank (NASB) emailsmallen@nasb.com95%Confidence score: 95%jwagner@nasb.com94%Confidence score: 94%Executivejim.alderman@nasb.com94%Confidence score: 94%Managementmbraman@nasb.com93%Confidence score: 93%Executivejzook@nasb.com92%Confidence score: 92%Financermunizza@nasb.com91%Confidence score: 91%Financepcollins@nasb.com91%Confidence score: 91%Management
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North American Savings Bank (NASB) address903 E 104th St Ste 400 Bldg C, Kansas City, Missouri, 64131-3452, United States
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North American Savings Bank (NASB) social media
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Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 09, 2025
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My loan officer attempted to rate lock me without consent, in the week before closing after I freaked out due to MAJOR changes in my initial closing disclosure compared to my approval letter (went from having all funds needed in escrow to estimated $5k+ cash to close). My loan officer lied to me about conversation held with my closing attorney (which she witnessed) and repeatedly refused to resubmit my application for a FHA backed loan despite my having proof of significant errors in my credit file, essentially loan steering me into a non-conforming mortgage, and having to put 5% down as a first time home buyer. My appraisal value came in at selling price, had multiple pieces of incorrect information, which I questioned, and told that it didn't really matter so long as it was enough to approve the loan; my loan officer told me not to worry about it, and said that a higher appraisal would only result in higher property taxes. I have been appalled with just how unethical he was.
I am a Realtor representing a buyer who chose to work with them verses using the local lender I referred her to. Lack of communication and unable to meet deadlines are my 2 biggest complaints with this company. Our closing has been pushed back multiple times now and they still can't get their act together. Not sure how they are with in-state clients but for anyone out of state, consumer beware. Especially if your transaction is time sensitive.
Terrible customer service. They don't return calls, they don't return emails to their clients. I regret taking a loan with them and will pay it off as soon as I can and never again do business with them.