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Valve Customer Service Phone, Email, Contacts

Valve
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1.3 62 Complaints
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Valve complaints 62

ComplaintsBoard
R
6:18 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Valve's Steam is very poor. Playing games have many bugs and problems. The problem is that there is literally no way to get in touch with them once there is a problem. There are NO WAY to resolve billing or technical issues. There are many people upset about this issue. Simply google "Steam Support" and you see many post by many many people. There is no...

Read full review of Valve and 10 comments
ComplaintsBoard
C
1:35 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I went to my nearby Circuit City in the company's final days in hopes of scoring some good prices on whatever electronics they had left. Imagine my joy and surprise upon finding copies of Half-Life 2 AND Team Fortress 2 for $5 each. I went home and eagerly installed Half-Life 2. No problems. Great game. However, as I opened the box for TF2, I noticed the...

Read full review of Valve and 11 comments

Overview of Valve complaint handling

Valve reviews first appeared on Complaints Board on Jan 2, 2010. The latest review Worst customer service and shifting blame from steam support was posted on Aug 24, 2023. The latest complaint unauthorized charges was resolved on Apr 08, 2013. Valve has an average consumer rating of 1 stars from 62 reviews. Valve has resolved 5 complaints.
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  1. Valve contacts

  2. Valve phone numbers
    +1 (425) 889-9642
    +1 (425) 889-9642
    Click up if you have successfully reached Valve by calling +1 (425) 889-9642 phone number 0 0 users reported that they have successfully reached Valve by calling +1 (425) 889-9642 phone number Click down if you have UNsuccessfully reached Valve by calling +1 (425) 889-9642 phone number 0 0 users reported that they have UNsuccessfully reached Valve by calling +1 (425) 889-9642 phone number
  3. Valve emails
  4. Valve address
    10900 NE 4th St Ste 500, Bellevue, Washington, 98004, United States
  5. Valve social media
Valve Category
Valve is related to the Computer Hardware category.

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