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1.0 22 Reviews

USA-Cigarettes.com Complaints Summary

0 Resolved
22 Unresolved
Our verdict: Engaging with USA-Cigarettes.com at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
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USA-Cigarettes.com reviews & complaints 22

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Newest USA-Cigarettes.com reviews & complaints

ComplaintsBoard
M
8:12 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

USA-Cigarettes.com never received order

I ordered five cartons of cigarettes from this company via the Internet on 9/2/2012. I had misspelled the vendors name and he immediately contacted me to have me correct the spelling. Payment for the order had to be made thru Western Union which cost an additional $15.00. I was notified by Western Union that the money had been picked up on 9/6/2012 and I have not received the cigarettes as of today. I have emailed the vendor three times with no response from him and don't know how to resolve this issue.
I would like a refund from the vendor - I do not want the cigarettes from him.
Can you please help me with this matter? Following is his information:
Money Transfer Control Number (MTCN): [protected]
Date of Order: 09/02/2012
Amount Sent: $110.00
Receiver Name: ZHEN HUO
Status: Picked Up

Read full review of USA-Cigarettes.com and 4 comments
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Katiebraden
, US
Nov 01, 2018 4:52 am EDT

This place is a total scam. Take your money and you never get anything. Never western union payment. They are never honest.

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Dvorak
, US
Sep 19, 2018 6:29 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I ordered 2 cartons Marlboro on August 5th and wired $59 dollors they picked up my money but never sent my order and won't respond to my emails ..this is [censored]

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AntiFake666
, US
Sep 19, 2018 1:43 pm EDT

This web site is scam.Before you buying cigarettes seller communicating with you.After payment no any answers.Completely ignoring buyer.Don't trust for this online shop.100% SCAM

Seller is from China!
He sed he have USA cigarettes!
But he don't have nothing.Only 100% SCAM

Don't trust this web page.

www.usa-cigarettes.com

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RarelyComplain
Warren, US
Oct 13, 2012 8:57 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Far as I know it is illegal to transport cigarettes across state lines and the USPS and most other carriers will not knowingly transport ciggies. Bottom line: You been had. That money will never see the inside or your wallet and no, you aint getting no ciggies in the mail.. For all intents and purposes, internet ciggie purchases are history...ancient history, Its been that way for several years.

Just remember that the clowns in Washington - you know, the ones that sold this country down the river and havent in what now, 4 years? come up with a budget let alone deal with a debt that is of dizzying proportions...Yesa! those same people.made doubly, ..NO... TRIPLEY sure they mustered up the time and energy to diddle with YOUR abilitliy to purchase a stinkin' carton of cigarettes. If you dont get the significance of this...then for heavens sakes STAY THE EFF HOME ON NOV 6th! You are too stupid to vote.

ComplaintsBoard
O
6:21 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

USA-Cigarettes.com - don't make the same mistake I did

Ordered cigarettes from this site. They are in China. Website seems legit enough except they want you to Western Union the Money to China. They communicate well with you via email until they get the Money then you never hear from them again. Have not received cigarettes and they ignore my requests for a Delivery date or confirmation which they state on...

Read full review of USA-Cigarettes.com and 61 comments
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Phone number

+86 373 024 8785

Website

www.usa-cigarettes.com

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