Swiss Cuban Cigars
reviews and complaints

Biggest retailer of counterfeit Cuban cigars is Swisscubancigars.com. This company has Russian member located in Costa Rica, all you need to know about level of ethics there. Additionally they have every Cuban cigar in stock and some on SALE in July of 2023 when Cuban cigar shortage affected every legitimate retailer and stock is non existent. All you need to know about fake cigars from Swisscubancigars.com

I can tell you that these are not authentic Cuban cigars but fakes. For one, look at the market pricing. COVID19 has driven Cuban's up sky high! SwissCubanCigars.com pricing is smart to entice the tempted. Besides, Cuban cigars while burning aren't WHITE! Salt and peppered color for instance. It's the truth. Save your hard earned dough and if you're hell bent on real Cubans, go to an authentic Swiss cigar based website. Such as cigarone.com!

As a cigar aficionado, I take great care in selecting the finest cigars for my collection. I recently made my second purchase from Swiss Cuban Cigars, and while I appreciate their selection, I still have concerns regarding the authenticity of their products. It's essential to know that the cigars being sold are genuinely Cuban and not counterfeits or fakes.

Although the cigars I received from Swiss Cuban Cigars looked genuine, I couldn't help but notice that the caps on these cigars only appeared to be double capped, which is a departure from my memories of actual Cuban cigars, which are typically triple capped. Despite this discrepancy, the cigars did burn well and carried a rich aroma that added to my relaxation during my smoking sessions.

Despite my positive experiences with these cigars, I firmly believe that authenticity should never be compromised. I would appreciate it if Swiss Cuban Cigars could provide more detailed information regarding the authentication of their products. Ensuring premium quality and authenticity are indispensable qualities for any cigar dealer, and Swiss Cuban Cigars must step up and provide the assurance their customers deserve.

In conclusion, I cannot fault the cigars I received, but transparency and reassurance about authenticity are critical. Nonetheless, Swiss Cuban Cigars has an excellent selection of cigars and offers excellent customer service. I look forward to purchasing from them again; however, I do hope for clarity about the authenticity of their products in the future.

Recently, I had the misfortune of missing out on a chance to purchase Romeo y Julieta Wide Churchills (Box 25) from Swiss Cuban Cigars (swisscubancigars.com) due to my own negligence. However, my disappointment turned into gratefulness when Lohanna came to my rescue and guided me through an alternative purchase that not only met my requirements but also fell within the same price point. Her exceptional customer service skills made all the difference, and I was able to place my order with ease, thanks to her unwavering assistance. I cannot thank Lohanna enough for her incredible help, which has made me a happier customer. It is this kind of personalized attention that sets Swiss Cuban Cigars apart from the rest. Their team knows what it takes to provide an unforgettable shopping experience. I am now eagerly waiting for my order to arrive and indulge in the authentic taste of a quality cigar. Without a doubt, I'll be returning as a loyal customer to Swiss Cuban Cigars thanks to their dedicated staff and fantastic selection of premium cigars.

Swiss Cuban Cigars is truly a cigar aficionado's haven for sourcing high-quality, authentic Cuban cigars. As a regular purchaser of these cigars, I can say without hesitation that this website provides the most seamless and efficient purchasing process that I have come across.

One of the standout features of Swiss Cuban Cigars is their exceptional level of communication. They keep you informed every step of the way - from when your order is being packed and shipped, to the exact day it will be delivered right to your doorstep. This level of transparency provides a sense of ease and comfort that is invaluable when purchasing items online.

What's more, their delivery speed is second to none. I have received my orders in record time, always perfectly packaged and in pristine condition. The quality of their products is undeniable - each cigar I have purchased has been truly exquisite, with an unparalleled taste and aroma.

But perhaps one of the most impressive factors about Swiss Cuban Cigars is their commitment to providing these top-quality cigars at a reasonable price. In a market where the cost of Cuban cigars can be steep, this website offers an accessible and affordable option for cigar enthusiasts everywhere.

In conclusion, I cannot recommend Swiss Cuban Cigars enough for anyone looking to purchase fine, authentic Cuban cigars. Their exceptional service, fast delivery and unbeatable prices make them a true gem within the industry.

Dear fellow cigar lovers,

It is with great disappointment that I must warn you about a certain website that sells cigars that are, unfortunately, FAKE. I am referring to Swiss Cuban Cigars (swisscubancigars.com).

As a seasoned cigar smoker of 32 years, I pride myself in recognizing the genuine article when it comes to the likes of Cohiba Cigars. Recently, I made a purchase from this website and was appalled to discover that what I had received was a counterfeit product. This prompted me to reach out to them immediately to confront them about their illegal business practices.

To my dismay, a person by the name of "LOAHANA" responded to my inquiry and defended the sale of these counterfeit cigars. I was further incensed at the sheer audacity and the lack of care they exhibited towards their customers.

Therefore, I strongly urge all of you to steer clear of Swiss Cuban Cigars for your own sake. It is simply not worth the risk to invest your hard-earned money and time into these fake cigars, which not only ruin the experience but also tarnish the reputation and quality of the real deal.

Thank you for taking the time to read my review and I sincerely hope that it will prevent others from falling prey to such fraudulent practices in the future.

I have to say, I am thoroughly impressed with Swiss Cuban Cigars. Their website, swisscubancigars.com, is not only sleek and easy to navigate but extremely helpful when it comes to finding the best deals and discounts on my favorite cigars. The email list is especially useful since I always get firsthand information on what's on sale, which helps me make informed purchases and saves me money.

But that's not all. When it comes to the quality of their cigars, Swiss Cuban Cigars sets the bar high. I've tried numerous cigar suppliers over the years, and I can honestly say that these guys are the real deal. The cigars are always fresh and genuine, not counterfeit knock-offs like some other suppliers I've come across.

What's even better is that their delivery is prompt and reliable, which is a crucial factor when ordering online. I've never had to wait long for my order to arrive, and everything has been delivered in pristine condition, no damage or issues whatsoever.

Between the easy-to-use website, quality products, and reliable delivery, Swiss Cuban Cigars stands out as one of the best cigar suppliers on the market. They have earned my loyalty, and I won't be turning anywhere else for my cigar needs. If you're a cigar aficionado searching for a dependable supplier, look no further than Swiss Cuban Cigars.

I recently purchased a Bolivar Velicos Fino cigar from Swiss Cuban Cigars' website (swisscubancigars.com), but unfortunately, I received a product that did not match what I had ordered. The serial number at the bottom of the barcode did not correspond to the product I received, as it displayed a Partagas cigar instead. Naturally, I reached out to their customer service team for assistance, but sadly, I have not received any response about a potential refund or solution to this disappointing situation.

Upon further inspection, I also noticed that the microcode in the red circle of the picture did not match the serial number at the bottom of the barcode. This caused some concern for me, as it raises questions about the legitimacy and authenticity of the product I received. Furthermore, it is alarming that the company seems unaware of the importance of matching these codes to ensure a legitimate product.

Overall, it is disheartening to suspect that Swiss Cuban Cigars may have dishonest business practices, and I will continue to pursue a resolution until I receive the refund I am entitled to. It is important to note these issues to warn others about the potential risks of shopping with this company.

I recently had an experience with Swiss Cuban Cigars that left me feeling a bit disappointed. While my initial orders went without a hitch and I was pleased with the company's service and products, the most recent replacement order for a shipment that was lost in transit has been a bit of a letdown.

Firstly, the delay in shipping has caused some frustration on my end. I was hoping to receive the items I ordered weeks ago, but have yet to see any movement on the package. Furthermore, there is some uncertainty as to whether one of the cigars I requested is out of stock, which would be a shame as I was really looking forward to trying it out. To add to the frustration, my original order was cancelled without my consent and I had to place a replacement order, which was an inconvenience in and of itself.

All this being said, I would still rate my experience with Swiss Cuban Cigars as a 3 out of 5 stars. While this current hiccup has definitely taken some of the shine off my initial glowing review, I am still holding out hope that my package will eventually arrive as expected, and I can get back to enjoying the quality cigars that I know this company is capable of delivering.

If my order does finally make it to my doorstep in a timely and complete manner, I would be willing to bump up my rating to a 4 out of 5 stars. As a loyal customer, I understand that sometimes unexpected things can happen in the shipping process, and I always appreciate a company that is willing to step up and make things right. Here's hoping that Swiss Cuban Cigars continues to improve and exceed my expectations moving forward.

When it comes to cigars, everyone has their own preferences and opinions on what makes a good one. So when I saw all the positive reviews for Swiss Cuban Cigars (swisscubancigars.com), I thought I'd throw caution to the wind and give them a try. Unfortunately, my experience was far from positive.

First of all, I have to question the validity of the other reviewers who claim to be Cuban cigar smokers. The cigars I received from Swiss Cuban Cigars simply did not match up to the real Partagas D4 on the right. As someone who has been collecting Cuban cigars for over two decades, I can confidently say that these were not the real deal.

In fact, I'm so confident in my collection of authentic Cuban cigar boxes that I would be happy to show them to anyone interested. I'm not even going to bother including my order number here, since I doubt I'll get anything but a canned response from Swiss Cuban Cigars.

Overall, I was extremely disappointed with the cigars I received from Swiss Cuban Cigars. As a true aficionado, I wouldn't recommend them to anyone looking for an authentic and satisfying Cuban cigar experience.

I have to say, my experience with Swiss Cuban Cigars was definitely not what I expected. I was incredibly disappointed when I received my order and realized that the cigars were fake. They didn't match up with the numbers that were supposed to authenticate them, and when I compared them to the real deal, there were obvious differences in both size and quality. It was clear that these were not the cigars that I had paid for, and I felt cheated and angry.

What really struck me was how well-made these fakes were. They were not cheap knockoffs, but rather carefully crafted imitations that were difficult to tell apart from the real thing at first glance. However, upon closer inspection, it was easy to see that they were not authentic.

I felt it was important to leave a bad review online to warn other potential customers about the questionable practices of this company. It's not right to trick people into buying fake products, especially when they are paying a premium price for what they believe to be the real thing. I sincerely hope that Swiss Cuban Cigars suffers financially for their deceitful actions.

Finally, I wanted to point out some specific examples of how I could tell that the cigars were fake. For one, when I compared the authentic cigar on the left to the fake on the right, it was clear that the sizes were different. Additionally, the numbers on the Habanos authenticity label didn't match up between the two cigars. Finally, the limited edition band on the real cigar was raised, while the fake one was not. These are just a few examples of the many differences that I noticed between the real and fake cigars.

All in all, I'm extremely disappointed with my experience with Swiss Cuban Cigars. I certainly won't be ordering from them again, and I'll be keeping a close eye on my bank account to make sure they refund my money as promised.

So, I recently purchased two boxes of Cohiba Robustos from Swiss Cuban Cigars (swisscubancigars.com) and unfortunately, both of them turned out to be fake. Now, the first thing that tipped me off was the microcode, which only becomes visible via a cell phone camera zoom. The fake microcode of ***70401 was on both boxes of cigars, which was a clear indication of their fraudulent nature. Additionally, the Cohiba band should have had a UV code, which is only visible via black light. However, the cigars that they sent me did not have this code.

Another red flag was that the cigars were only double capped, while the Swiss Cuban Cigars website clearly stated that Cohibas are triple capped. It is quite shocking that this fraudulent practice has been going on for the past 10 years, and many people have become victims of this scam. Therefore, I would suggest everyone to always check their Cuban government seal and make sure that the microcodes match the serial number below the barcode, and don't forget to buy a black light to see the code on the band.

It is heartbreaking to see how easily people are deceived by these fake products, and I hope that Swiss Cuban Cigars take strict actions to put an end to this fraudulent practice. It is high time for them to value their customers over their profits, and provide authentic products to cigar enthusiasts.

I must confess to you, my dear reader, my experience with Swiss Cuban Cigars was not the most pleasant one. I have to warn you that this company may be selling fake cigars and their advertised Swiss origin is not entirely true, as they operate from Hong Kong, which may explain the lengthy 45-day delivery period. Needless to say, I was disappointed to receive an inferior product, and I would not recommend patronizing them.

It was quite frustrating to discover that the cigars I ordered were merely imitations, and my confidence towards the brand was significantly shaken. This is why I feel it is essential to inform you that Swiss Cuban Cigars may not be as reputable as they've been touted in some circles. To put it simply, I would advise extra caution if you wish to purchase from Swisscubancigars.com.

Looking back, I believe that doing a little more research would have proved useful in this situation. I can only hope that this review helps other potential customers avoid being duped in the same way I was. In closing, I strongly advise anyone considering purchasing cigar products from Swiss Cuban Cigars based on their advertised Swiss license to be vigilant in verifying their authenticity. It is better to choose a reputable dealer and pay a little more for genuine cigars to avoid such disappointments.

When I recently placed an order on Swiss Cuban Cigars website, I was excited to try out some of their fine selection of cigars. However, to my disappointment, the particular product I had chosen was out of stock. Although I didn't receive any explanation or apology, the company promptly canceled my order, and I didn't experience any further issues in this regard.

While I understand that running out of stock is something that can happen, it's always good practice to acknowledge and communicate such occurrences to customers. That way, they can be fully aware of the situation and make informed decisions based on it. In this regard, Swiss Cuban Cigars could certainly benefit from improving their communication with their clients in similar situations.

Despite this minor setback, I have to say that Swiss Cuban Cigars has a great selection of products that are worth checking out. I appreciate their commitment to quality, and the fact that they source their cigars from reputable Cuban manufacturers. Their website is easy to navigate, and the ordering process is straightforward. I also appreciate that they offer various shipping options and that their customer service team is available to answer any queries you may have.

All in all, Swiss Cuban Cigars is a great option for cigar enthusiasts looking for authentic Cuban products. While there is still room for improvement in their communication, their overall service is top-notch. I would definitely recommend checking them out!

using this company. Their site design leaves a lot to be desired. It's difficult to navigate and find the cigars that you want. Instead of organizing the cigars according to their ring gauge, size, and strength, they only list them by brand which can be frustrating for cigar enthusiasts who want to find their perfect smoke. It would be helpful if Swiss Cuban Cigars hired someone who is also a cigar smoker to overhaul their user interface.

Additionally, the shipping time is outrageous. Waiting 15-45 days for your cigars to arrive is simply ridiculous. However, despite the numerous issues with the website and shipping, I will try this company one more time before I write them off completely. Hopefully, they will be able to improve in the future and provide a better experience for their customers.

I recently ordered from Swiss Cuban Cigars and overall had an OK experience. The shipping was fast, which was a welcome surprise. However, there were a couple of things that bothered me about the process. First, the shipping updates on their website were not always accurate or up-to-date, which made me a little anxious. I like to be able to track my packages and know exactly where they are at all times, so this was a bit frustrating. The second issue was that I never received a delivery notification, which made it tricky to know when to expect my cigars. Despite these annoyances, I was ultimately satisfied with my order and will consider ordering from Swiss Cuban Cigars again in the future.

As a dedicated cigar aficionado, I recently had the opportunity to try out Swiss Cuban Cigars (swisscubancigars.com). While I was pleasantly surprised by the variety of options available on their website, I was extremely disappointed with the quality of the products that were shipped to me.

Upon receiving my shipment, I immediately noticed that the cigars were not up to par. In fact, they were without a doubt fake. The band on the cigars was visibly wrong, and the wrapper on the cigar was far too dark for the type of cigar that I had ordered. Additionally, when I actually took the time to inspect the cigar, I found that the filler was clearly chopped up - another indication that these were not genuine cigars.

Naturally, I contacted Swiss Cuban Cigars to demand a refund. When I finally did receive a response, I was shocked by how dismissive and unprofessional they were. They refused to acknowledge the quality of the products they shipped and refused to provide any sort of remedy to my dissatisfaction.

Overall, I was left with a sour taste in my mouth after this experience. I, for one, would strongly advise against ordering from Swiss Cuban Cigars in the future. For any cigar enthusiasts out there looking for high-quality products and excellent customer service, look elsewhere.

As a regular customer of Swiss Cuban Cigars, I was a bit disappointed with my recent purchase experience. Despite being a member and spending a significant amount on cigars, I was surprised to see a $30 shipping charge added to my total bill. I must admit, I was expecting a little more in terms of loyalty rewards.

However, even with the shipping charge, I can't deny the quality of the cigars themselves. The flavors were excellent and the smoke was smooth and satisfying. The website also offers a wide variety of brands and sizes to choose from, so you're sure to find the perfect cigar for any occasion.

Nevertheless, I would love to know more about what it takes to qualify for free shipping as a loyal customer. Perhaps Swiss Cuban Cigars could consider offering more incentives for regular buyers, like myself, who want to indulge in the occasional luxury cigar without having to pay extra for shipping.

Overall, Swiss Cuban Cigars offers an impressive selection of quality cigars that are worth trying out. However, as a loyal customer, I do expect a little more in terms of perks and rewards. Regardless, I will continue to be a customer and will keep an eye out for any future developments that might improve the shopping experience.

Hello there,

I recently had a confusing experience with Swiss Cuban Cigars while trying to purchase some of their products. The website appeared to accept my American Express transaction and charged my account accordingly. However, shortly after the transaction was made, I received a message stating that Swiss Cuban Cigars does not actually accept American Express.

Naturally, I had some concerns about this sudden turnaround. I reached out to the company and requested that they either process the transaction through American Express or refund the amount that they had charged to my account. To make matters more complicated, I decided to try the transaction again, this time using a Visa card.

Needless to say, this whole ordeal left me feeling rather confused and unsure about the reliability and legitimacy of Swiss Cuban Cigars. It would be greatly appreciated if the company could address this issue and potentially prevent any similar confusion in the future. I believe that customers should be able to clearly understand which forms of payment are acceptable before proceeding with a transaction, and I hope that Swiss Cuban Cigars will take steps to ensure that this issue does not arise again in the future.

Thank you for your attention to this matter.

I recently decided to try out swisscubancigars.com for the first time, and while the shopping experience was quite convenient overall, I was a bit disappointed by the lack of customer service responsiveness. Despite reaching out via email and Instagram, I never received a response, which made me feel like I was on my own when it came to ordering. As a first-time shopper, I would have appreciated a bit more guidance and support in navigating the site and finding the perfect cigar for me.

That being said, I am still eagerly anticipating the arrival of my cigars and am hopeful that they will live up to my expectations. Once I have had a chance to try them out, I will certainly update my review and share my thoughts on the product itself. In the meantime, I would encourage swisscubancigars.com to work on improving their customer service experience to make things a bit smoother and more welcoming for new customers like myself.

As a customer of Swiss Cuban Cigars, I have mixed feelings about my overall experience with their services. While their products are undeniably of high quality, I have encountered some frustrating limitations when it comes to making purchases through their website.

One issue that stands out in particular is the low limit on how much I can buy using a credit card, even though I have made purchases with them in the past. It can be frustrating to feel like I am being restricted in this way, especially when I am looking to make a larger purchase.

Another challenge I have faced is the requirement to wait a certain amount of time after a previous order before being able to buy again. While I can appreciate the need for some kind of limitation to prevent fraud or other issues, it can be frustrating not to know exactly when I will be able to make my next purchase.

To make matters worse, I was not informed of this date until after I had placed another order, which was then cancelled by Swiss Cuban Cigars with an explanation and a date provided. This felt like a major inconvenience, especially since I had already gone through the process of selecting the products I wanted and filling out my payment information.

Despite these challenges, I will say that when I have been able to successfully complete a purchase through Swiss Cuban Cigars, I have been very pleased with the quality of the products I received. They offer a range of premium cigars that are difficult to find elsewhere, and I appreciate the care and attention to detail that seems to go into each and every one.

Overall, while I do have some reservations about the limitations and restrictions I have encountered while shopping with Swiss Cuban Cigars, I believe that their products are well worth the effort it takes to navigate their system. If you are a cigar enthusiast and are looking for something truly special, it may be worth giving them a try.

As a cigar enthusiast, I was very excited to get my hands on some world-class Cubans, which is why I ordered some Partagas D4 and Cohiba Robustos from Swiss Cuban Cigars (swisscubancigars.com). But unfortunately, I felt a bit disappointed when I received my order. It seemed that my cigars were not up to the mark as compared to my friend's cigars, which he bought from Duty Free. The leaf color was different, the labeling was off, and the entire smoking experience was entirely different.

While I understand that the taste of cigars can be subjective, I couldn't shake off the feeling that what I received was not genuine. However, I do not want to be hasty in my conclusions and want to look at the whole picture. It might be that this could be a one-off, or there could be a reasonable explanation for the discrepancies I noticed. Therefore, based on my initial experience, I feel it's hard to recommend Swiss Cuban Cigars to others.

That being said, I would like to see more proof before labelling it a "big scam." At the very least, I think it warrants contacting customer service or conducting research on the company's history to learn more about their sourcing and quality control processes. After all, it's essential to ensure that the cigars you are smoking are genuine and up to par. At this moment, I'm giving Swiss Cuban Cigars 1 star, but I hope to reevaluate my rating in the future after more research.