Menu
Write a review
File a complaint
CB Car Dealers US Auto Sales US auto not fixing this car within 30 and lying about it
US Auto Sales

US Auto Sales review: US auto not fixing this car within 30 and lying about it

B
Author of the review
10:05 am EDT
Verified customer The reviewer confirmed their account using Google. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I purchased a 2015 Chevy Trax in 2022 and I had 30 days to report any problems so the compressor was the first, they fixed it and after that still within 30 days maybe 4 days later I called them after I noticed the car started jurking bad while driving and stopping at a light and now I hardly drive the car. They told me they will let me know if they could fix it remind you it was still during the 30 days. When I haven't heard from them I called and they said they didn't have any information of me calling about any more problems with the car. I said I called after they fixed the air and the person was being so rude and said someone would call me back and no one did and right today I'm still having the same problems with the car and the air went out again 07-23 so this is where I'm at now with this car that I really don't want anymore after paying so much down and the amount I'm paying a month is not worth keeping nor am I trying to mess up my credit with this car. They really treated customers wrong especially the way they would talk to people wasn't called for

Desired outcome: I don't want a refund. I just want to give back this car with it not showing up on my credit as a repo or anything

0 comments
Add a comment

More US Auto Sales reviews & complaints

US Auto Sales - I purchased this car from US Auto Sales 1810 Browns Bridge Rd, Gainesville, GA 30501
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
US Auto Sales - I am being told I owe $900 for collision insurance and my account is current
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
US Auto Sales - My issue with US auto sales is that I want to refund my money for a vehicle that I do not drive
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
US Auto Sales - Vehicle sold with faulty brakes, rotors, ball joint and axle
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
US Auto Sales - Unreliable car purchased from dealer 3
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
View all US Auto Sales reviews and complaints
  1. US Auto Sales Contacts

  2. US Auto Sales phone numbers
    Click up if you have successfully reached US Auto Sales by calling +1 (844) 479-1508 phone number 0 0 users reported that they have successfully reached US Auto Sales by calling +1 (844) 479-1508 phone number Click down if you have unsuccessfully reached US Auto Sales by calling +1 (844) 479-1508 phone number 0 0 users reported that they have UNsuccessfully reached US Auto Sales by calling +1 (844) 479-1508 phone number
  3. US Auto Sales address
    PO Box 1433, Lawrenceville, Georgia, 30046-1433, United States
  4. US Auto Sales social media
  5. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Sep 23, 2025
US Auto Sales Category
US Auto Sales is ranked 18 among 30 companies in the Used Vehicles category