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SBT

www.sbtjapan.com

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1.0 11 Complaints
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SBT Complaints 11

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SBT SBT and their Mombasa dealers: Untrustworthy and Frustrating Experience

SBT is a company that sells vehicles online. They have some dealers in Mombasa who are not very trustworthy. If you buy a vehicle from SBT, they will take your money and ship the vehicle after 3 months. But when the ship is almost arriving, they change the consignee details and transfer the vehicle to their accomplices in Mombasa. This can be very frustrating for customers who are waiting for their vehicles to arrive.

If you try to get a refund, SBT will penalize you 50% of the money you paid. This is not fair to customers who have already waited for months for their vehicles to arrive. It is important to be careful when dealing with SBT and their dealers in Mombasa.

Overall, it is best to avoid doing business with SBT and their dealers in Mombasa. There are many other companies that sell vehicles online and are more trustworthy. It is important to do your research and choose a company that has a good reputation and is known for providing good customer service.

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SBT Buyer Beware: My Experience with SBT's Car Purchase and Hidden Damage

I went on SBT's website to buy a car and the pictures on the site didn't really show the damage on the car I ended up getting. It was pretty banged up when it arrived and I wasn't too happy about it. I sent them an email to let them know, but I haven't heard back from them yet. So, if you're thinking about buying from SBT, just be careful and make sure you know what you're getting into.

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SBT Satisfactory Car, Unsatisfactory Service: My Experience with SBT Japan

I must say, my experience with SBT (sbtjapan.com) has been less than satisfactory. I purchased a car from them a few years back, and ever since then, I've been getting a ton of emails and phone calls that I didn't ask for. It's really annoying, especially when they call at weird times. I've tried to tell them to stop, but it doesn't seem to make a difference.

Overall, I wouldn't recommend SBT to anyone. The car I got from them was fine, but the constant spamming is just not worth it. If you're looking for a car, there are plenty of other companies out there that won't harass you like this.

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Is SBT Legit?

SBT earns a trustworthiness rating of 81%

Highly reliable. Use their services with confidence, yet trust but verify.

Our conclusion: ComplaintsBoard rates SBT highly, which means their services are pretty reliable. Despite this, their 0% complaint resolution rate raises questions. We recommend users check reviews and complaints about SBT to understand what to expect from them.

We found clear and detailed contact information for SBT. The company provides a physical address, phone number, and 2 emails, as well as 5 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Sbtjapan.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Sbtjapan.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

We looked up SBT and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

Sbtjapan.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • SBT's complaint resolution process is inadequate and ineffective. The support team lacks customer service skills, training, and resources, resulting in only 0% of 0 complaints being resolved.
  • We conducted a search on social media and found several negative reviews related to SBT. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
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SBT Disappointed with SBTJapan: False Inspection Report and Refusal to Refund for Damaged Nissan Serena

I bought a Nissan Serena from SBTJapan for delivery to the Bahamas. The inspection report said it was in perfect condition, but when it arrived, it was full of dents. I was really disappointed and upset. I contacted SBTJapan to ask for a refund for the cost of repairs, but they refused to help me. I feel like they were not honest with me about the condition of the car. I would caution anyone thinking about buying from SBTJapan to be careful and make sure you get a thorough inspection before making a purchase. It's really frustrating to spend so much money on a car and then have it arrive in such bad shape. I hope that SBTJapan will take responsibility for their mistake and make things right for me.

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SBT Great Selection, Reasonable Prices, and Excellent Customer Service: My Experience with SBT

I was so mad at SBT for selling me a car with a bad clutch. But then, I contacted their customer service and they were able to help me out. They refunded me the cost of the clutch repair and even offered to pay for the labor. I was impressed with their customer service and how they handled the situation.

Aside from that, I have to say that SBT has a great selection of cars. They have a wide variety of brands and models to choose from. I was able to find the car that I wanted at a reasonable price. The website is easy to navigate and the search filters are very helpful.

The process of purchasing a car from SBT was also very easy. The account manager was very helpful and answered all of my questions. They even helped me with the paperwork and shipping. The car arrived in good condition and I was very happy with my purchase.

Overall, I would recommend SBT to anyone looking to purchase a car. They have a great selection, reasonable prices, and excellent customer service. Just make sure to double-check the condition of the car before purchasing to avoid any surprises.

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SBT SBT's Advertised Mileage Inaccurate: Buyer Beware

as they may not be entirely truthful.

I recently bought a car from SBT and was disappointed to find out that the mileage advertised was not accurate. The website stated that the car had *** miles, but when I received the road worthy certificate, it showed that the actual mileage was *** miles. This was quite frustrating as I had based my decision to purchase the car on the advertised mileage.

I tried to contact SBT for clarification and assistance, but unfortunately, they were not very helpful. They did not provide any explanation or solution to the issue. This made me feel like they were not being honest about the condition of the car.

Overall, I would advise potential buyers to be cautious when dealing with SBT. While they have a wide selection of vehicles, it is important to do your own research and not solely rely on their advertising. Make sure to thoroughly inspect the car and ask for all necessary documents before making a purchase.

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SBT Disappointing Experience with SBT: Broken Fan Controller, Delayed Delivery, and Unethical Practices

I recently purchased a car from SBT (sbtjapan.com) and unfortunately, I had a few issues with my experience. Firstly, when I received the car, I noticed that the fan controller was broken. I reached out to SBT about this issue, but they did not take responsibility for it. This was quite disappointing as I expected better customer service from them.

Secondly, I was promised that my car would be delivered within 8 weeks, but it ended up taking almost 15 weeks. This was a huge inconvenience for me as I had planned my schedule around the expected delivery date. I was quite frustrated with the delay and the lack of communication from SBT regarding the delay.

Lastly, I have heard rumors that the sales reps at SBT make deals with unscrupulous dealers and clearance agents to hike the port fees so as to get a cut for themselves. This is quite concerning as it suggests that SBT may not be operating ethically. I hope that they take steps to address this issue and ensure that their sales reps are not engaging in any unethical practices.

Overall, my experience with SBT was not great. While I appreciate the convenience of purchasing a car online, I expected better customer service and communication from them. I hope that they take steps to improve their processes and address the issues that I have raised.

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SBT Disappointing Service and Misleading Advertising: My Experience with SBT Japan

I recently made a purchase from SBT Japan and I must say, I was quite disappointed with the service I received. I had my heart set on a Landcruiser and after browsing their website, I found the perfect one. I was excited to receive my new vehicle and eagerly awaited its arrival.

However, when it finally arrived, I was shocked to find that it was not the same car that I had seen on their website. The seats were wrapped in rubber and the overall condition of the vehicle was not what I had expected. I immediately demanded to see pictures of the shipment and it was then that I realized that I had been sent a completely different car.

I was extremely disappointed with the service I received from SBT Japan. I felt like I had been ripped off and that my hard-earned money had been wasted. I would not recommend this company to anyone who is looking to purchase a car.

If you are in the market for a new vehicle, I would suggest looking elsewhere. There are plenty of other companies out there that offer better service and more reliable vehicles. Don't make the same mistake that I did and trust SBT Japan with your hard-earned cash.

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SBT Nightmare Experience with SBT: Waiting 3 Months for Refund with No Progress

I recently had an experience with SBT (sbtjapan.com) and I must say, it was not a pleasant one. I have been waiting for my refund for over three months now and it seems like I am getting nowhere. The people I have been dealing with, Mohammed and Ahsan, keep giving me excuses every time I call to inquire about my refund. They keep asking for more and more documents, which I have provided, but still no refund.

It's frustrating because I really need that money and I feel like I am being taken for a ride. Every time I call, it's a different excuse and I am tired of it. I have even threatened to get the government involved if I don't get my refund soon.

Overall, my experience with SBT has been a nightmare. I would not recommend them to anyone. If you are looking for a reliable and trustworthy company to do business with, I suggest you look elsewhere.

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SBT Disappointing Experience with SBT for Car Imports to NZ

I gotta say, I work at a big car dealership in NZ and we bring in around 150 cars every month. We were thinking about trying out SBT to see if we could get even more cars in, but man am I glad we only got two to test the waters. Both of those cars were way off in terms of what we were quoted and they need a ton of work to get up to NZ standards. We're talking over $1500 per car just to get them where they need to be. Honestly, I wouldn't recommend SBT if you're looking to import cars into NZ.

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SBT SBT Review: Misleading Descriptions, Poor Customer Service, and Delayed Delivery

I've bought a bunch of cars from SBT and let me tell you, the descriptions they give you are way off. Two of the cars I got had engines that were totally blown and one had a gearbox that was shot. I tried to get some help from them but they didn't even respond to my messages. And get this, I had to wait like 5 or 6 months for the cars to even arrive after I paid for them! And to top it all off, they charged me for storage in Japan and wouldn't give me my cars until I paid up. I wouldn't recommend SBT to anyone, stay away from them if you can.

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Overview of SBT complaint handling

SBT reviews first appeared on Complaints Board on May 19, 2023. The latest review SBT and their Mombasa dealers: Untrustworthy and Frustrating Experience was posted on May 27, 2023. SBT has an average consumer rating of 1 stars from 11 reviews. SBT has resolved 0 complaints.
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