United Benefit Advantage review: Unauthorized charges 2

Got signed up for this service after getting a phone call about a free shopping spree. Don't recall agreeing to anything, the package of discount materials was never received. Tried to call and cancel and succeeded, but representatives would not refund the $4.95 or the $34.95 fees. They were also very rude and hung up when I called back with my financial institution on the line with me.