United Auto Credit Corporation [UACC]Extremely Rude and Unprofessional

A
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a verified customer
Verified customer

We have a vehicle finance thru this company currently and we have had it for over a year! ..the first 10 months where great with no issue, well all these changed when I got ill and my spouse lost his job. He got a new job right away but since his first check was coming in 3 days late and wasn't going to be a full check plus I needed surgery and still needed to pay my co payment and doctor so, I asked for a payment arrangement and the lady I spoke to said it was fine and gave it to. Then once I paid my first installment that's when everything changed and got super ugly with this company! They started harassing me and my family, they stated that I broke my arrangement when I didn't pay a larger amount that I never agreed too and then when I was trying to explain the lady named Wendy told me to shut up and let her talk and after that I refused to speak to her so I wanted a supervisor and he was even worse! He accused me of trying to get out of paying my vehicle but yet obviously still I pay my cellphone and accused me of having bill collectors calling me and said it's obvious I can't afford nothing and said he is done doing business with me and wanted the vehicle back asap! .. He knew I needed this vehicle due to my illness and situation! So I had to postpone my surgery and sent in everything he wanted so I can keep it! But what's worse I still was getting harassing calls and they treated me worse then ever! I have never been treated so disrespectful and stereo typed before in my life!..Please STAY AWAY FROM THIS COMPANY! .. They don't deserve to be in business or have your hard working money.. and people still ask why am I still with them and it's simple I have never had a repo and my credit is ok but still not where my personal bank will finance me just yet but this company hasn't reported my payments and so far my payout is way higher then I still owe, so basically I am royal screwed to this company for another 6 months

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