SUBMIT A COMPLAINT

Turkish Airlinesrescheduled flight without compensation

1
M Jul 30, 2019

Hello.
I was buying flight from Bali to Kosice (SVK) and back Kosice- Bali. U cancelled my september return flight from Kosice and changed it to Budapest.

Booking nr: BLV1054149
E ticket Nr: 235732881194445
Name : Marcela Mattova

1. That flight from Budapest was cheaper than the one from Kosice
2. plus I have to get myself to budapest, which is totally different country and it cost minimum 40 eur for the shuttle.

I was tryingto cal customer service few times. everyone said is not their responsibility.
I was asking the manager at the Istanbul airport, who said for sur Turkish is gonna pay me for my transportation, after i write the complaint.

SO IM DOING IT.
PLS HELP ME FINALLY SOLVE MY PROBLEM.
THIS SITUATION IS NOT CORRECT FOR ME AS A CUSTOMER:

Thank you
Marcela

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