CB Airlines and Air Travel Turkish Airlines Flight cancellation, and discrimination for offering service to different passengers according to their nationality

Turkish Airlines review: Flight cancellation, and discrimination for offering service to different passengers according to their nationality

Usmle Nerd of Lévis, CA

Mar 04, 2024 12:27 pm EST

Featured review

I am writing to request that you compensate me in the amount of 600 euro for damage to checked baggage, in accordance with Article 17(2) of the Montreal Convention , and also for flight cancellation for 2.5 days.

On 06/09/2023, my mother flew from Frankfurt to Istanbul on flights 1592. She checked in 2 pieces of baggage. Upon arrival at Istanbul, she realized that her flight to Isfahan ,Iran had been canceled. She was in a wheelchair and she has diabetes and heart disease but despite this fact, they did not provide her with food for the next night and tomorrow morning. They told her she should pay for food. As she did not foresee the cancellation, she did not have enough money with her for expenses.

The day after cancelation (07/09/2023),they took a group of Europeans for a tour in Istanbul ,and told her they will take her and 6 other Iranian passengers tomorrow but it did not happen.

On 08/09/2023, Nobody came to bring a wheelchair for transferring to the airplane ,despite my several calls to Turkish Airline, the day before flight and the same day, and I have been told that there is not such an option available!

I request that compensate me for this event for amount of 600 euro and 1000 euro for damaged baggages and discrimination for providing the same facilities and service as other passengers (delay of more than 2 days, not providing with food, tour around Istanbul, and hotel ,just they just kept her in airport till one day before flight and only after leaving European passengers ,they provide her and other Iranian passengers with a room in hotel), within 30 calendar days, in accordance with Article 17(2) of the Montreal Convention.

Sincerely yours,

Dr. Fereshteh Kargar Bafrani

Montreal, Canada

2024/03/04

+[protected]

Confidential Information Hidden: This section contains confidential information visible to verified Turkish Airlines representatives only. If you are affiliated with Turkish Airlines, please claim your business to access these details.

0 comments

Add a comment

Turkish Airlines - Compensation for lost baggage 20

Resolved

Turkish Airlines - Customer relations department 18

Turkish Airlines - Missing luggage 8

Turkish Airlines - Lost luggage 8

Turkish Airlines - baggage lost 1

Resolved

Turkish Airlines - rescheduled flight without compensation

Turkish Airlines - Service

Turkish Airlines - damaged luggage

Turkish Airlines - broken luggage 1

Turkish Airlines - offload from boarding gate after issue a boarding pass. 2

View all Turkish Airlines reviews and complaints

Turkish Airlines Contacts

Turkish Airlines phone numbers

1800 750 849

Click up if you have successfully reached Turkish Airlines by calling 1800 750 849 phone number 22 22 users reported that they have successfully reached Turkish Airlines by calling 1800 750 849 phone number Click down if you have unsuccessfully reached Turkish Airlines by calling 1800 750 849 phone number 23 23 users reported that they have UNsuccessfully reached Turkish Airlines by calling 1800 750 849 phone number

Australia

8800 700 6161

Click up if you have successfully reached Turkish Airlines by calling 8800 700 6161 phone number 5 5 users reported that they have successfully reached Turkish Airlines by calling 8800 700 6161 phone number Click down if you have unsuccessfully reached Turkish Airlines by calling 8800 700 6161 phone number 5 5 users reported that they have UNsuccessfully reached Turkish Airlines by calling 8800 700 6161 phone number

50%
Confidence score

Russia

+90 212 463 6363

Click up if you have successfully reached Turkish Airlines by calling +90 212 463 6363 phone number 0 0 users reported that they have successfully reached Turkish Airlines by calling +90 212 463 6363 phone number Click down if you have unsuccessfully reached Turkish Airlines by calling +90 212 463 6363 phone number 0 0 users reported that they have UNsuccessfully reached Turkish Airlines by calling +90 212 463 6363 phone number

Turkey

+1 (800) 874-8875

Click up if you have successfully reached Turkish Airlines by calling +1 (800) 874-8875 phone number 0 0 users reported that they have successfully reached Turkish Airlines by calling +1 (800) 874-8875 phone number Click down if you have unsuccessfully reached Turkish Airlines by calling +1 (800) 874-8875 phone number 3 3 users reported that they have UNsuccessfully reached Turkish Airlines by calling +1 (800) 874-8875 phone number

USA and Canada

+44 844 800 6666

Click up if you have successfully reached Turkish Airlines by calling +44 844 800 6666 phone number 15 15 users reported that they have successfully reached Turkish Airlines by calling +44 844 800 6666 phone number Click down if you have unsuccessfully reached Turkish Airlines by calling +44 844 800 6666 phone number 7 7 users reported that they have UNsuccessfully reached Turkish Airlines by calling +44 844 800 6666 phone number

36%
Confidence score

United Kingdom

+353 15 251 849

Click up if you have successfully reached Turkish Airlines by calling +353 15 251 849 phone number 2 2 users reported that they have successfully reached Turkish Airlines by calling +353 15 251 849 phone number Click down if you have unsuccessfully reached Turkish Airlines by calling +353 15 251 849 phone number 0 0 users reported that they have UNsuccessfully reached Turkish Airlines by calling +353 15 251 849 phone number

100%
Confidence score

Ireland

+64 383 185 100

Click up if you have successfully reached Turkish Airlines by calling +64 383 185 100 phone number 3 3 users reported that they have successfully reached Turkish Airlines by calling +64 383 185 100 phone number Click down if you have unsuccessfully reached Turkish Airlines by calling +64 383 185 100 phone number 1 1 users reported that they have UNsuccessfully reached Turkish Airlines by calling +64 383 185 100 phone number

50%
Confidence score

New Zealand

+43 810 222 849

Click up if you have successfully reached Turkish Airlines by calling +43 810 222 849 phone number 0 0 users reported that they have successfully reached Turkish Airlines by calling +43 810 222 849 phone number Click down if you have unsuccessfully reached Turkish Airlines by calling +43 810 222 849 phone number 1 1 users reported that they have UNsuccessfully reached Turkish Airlines by calling +43 810 222 849 phone number

Austria

+32 26 200 849

Click up if you have successfully reached Turkish Airlines by calling +32 26 200 849 phone number 0 0 users reported that they have successfully reached Turkish Airlines by calling +32 26 200 849 phone number Click down if you have unsuccessfully reached Turkish Airlines by calling +32 26 200 849 phone number 0 0 users reported that they have UNsuccessfully reached Turkish Airlines by calling +32 26 200 849 phone number

Belgium

+45 33 144 055

Click up if you have successfully reached Turkish Airlines by calling +45 33 144 055 phone number 0 0 users reported that they have successfully reached Turkish Airlines by calling +45 33 144 055 phone number Click down if you have unsuccessfully reached Turkish Airlines by calling +45 33 144 055 phone number 0 0 users reported that they have UNsuccessfully reached Turkish Airlines by calling +45 33 144 055 phone number

Denmark

+33 825 800 902

Click up if you have successfully reached Turkish Airlines by calling +33 825 800 902 phone number 0 0 users reported that they have successfully reached Turkish Airlines by calling +33 825 800 902 phone number Click down if you have unsuccessfully reached Turkish Airlines by calling +33 825 800 902 phone number 0 0 users reported that they have UNsuccessfully reached Turkish Airlines by calling +33 825 800 902 phone number

France

+49 698 679 9849

Click up if you have successfully reached Turkish Airlines by calling +49 698 679 9849 phone number 3 3 users reported that they have successfully reached Turkish Airlines by calling +49 698 679 9849 phone number Click down if you have unsuccessfully reached Turkish Airlines by calling +49 698 679 9849 phone number 0 0 users reported that they have UNsuccessfully reached Turkish Airlines by calling +49 698 679 9849 phone number

100%
Confidence score

Germany

+39 800 599 111

Click up if you have successfully reached Turkish Airlines by calling +39 800 599 111 phone number 0 0 users reported that they have successfully reached Turkish Airlines by calling +39 800 599 111 phone number Click down if you have unsuccessfully reached Turkish Airlines by calling +39 800 599 111 phone number 0 0 users reported that they have UNsuccessfully reached Turkish Airlines by calling +39 800 599 111 phone number

Italy

+31 204 059 636

Click up if you have successfully reached Turkish Airlines by calling +31 204 059 636 phone number 0 0 users reported that they have successfully reached Turkish Airlines by calling +31 204 059 636 phone number Click down if you have unsuccessfully reached Turkish Airlines by calling +31 204 059 636 phone number 0 0 users reported that they have UNsuccessfully reached Turkish Airlines by calling +31 204 059 636 phone number

Netherlands

+351 210 608 087

Click up if you have successfully reached Turkish Airlines by calling +351 210 608 087 phone number 0 0 users reported that they have successfully reached Turkish Airlines by calling +351 210 608 087 phone number Click down if you have unsuccessfully reached Turkish Airlines by calling +351 210 608 087 phone number 0 0 users reported that they have UNsuccessfully reached Turkish Airlines by calling +351 210 608 087 phone number

Portugal

+34 913 010 807

Click up if you have successfully reached Turkish Airlines by calling +34 913 010 807 phone number 0 0 users reported that they have successfully reached Turkish Airlines by calling +34 913 010 807 phone number Click down if you have unsuccessfully reached Turkish Airlines by calling +34 913 010 807 phone number 0 0 users reported that they have UNsuccessfully reached Turkish Airlines by calling +34 913 010 807 phone number

Spain

+46 851 999 849

Click up if you have successfully reached Turkish Airlines by calling +46 851 999 849 phone number 0 0 users reported that they have successfully reached Turkish Airlines by calling +46 851 999 849 phone number Click down if you have unsuccessfully reached Turkish Airlines by calling +46 851 999 849 phone number 0 0 users reported that they have UNsuccessfully reached Turkish Airlines by calling +46 851 999 849 phone number

Sweden

+41 848 444 849

Click up if you have successfully reached Turkish Airlines by calling +41 848 444 849 phone number 2 2 users reported that they have successfully reached Turkish Airlines by calling +41 848 444 849 phone number Click down if you have unsuccessfully reached Turkish Airlines by calling +41 848 444 849 phone number 0 0 users reported that they have UNsuccessfully reached Turkish Airlines by calling +41 848 444 849 phone number

100%
Confidence score

Switzerland

+86 106 453 0355

Click up if you have successfully reached Turkish Airlines by calling +86 106 453 0355 phone number 0 0 users reported that they have successfully reached Turkish Airlines by calling +86 106 453 0355 phone number Click down if you have unsuccessfully reached Turkish Airlines by calling +86 106 453 0355 phone number 2 2 users reported that they have UNsuccessfully reached Turkish Airlines by calling +86 106 453 0355 phone number

China

+852 28 613 111

Click up if you have successfully reached Turkish Airlines by calling +852 28 613 111 phone number 0 0 users reported that they have successfully reached Turkish Airlines by calling +852 28 613 111 phone number Click down if you have unsuccessfully reached Turkish Airlines by calling +852 28 613 111 phone number 1 1 users reported that they have UNsuccessfully reached Turkish Airlines by calling +852 28 613 111 phone number

Hong Kong

+91 124 419 3000

Click up if you have successfully reached Turkish Airlines by calling +91 124 419 3000 phone number 2 2 users reported that they have successfully reached Turkish Airlines by calling +91 124 419 3000 phone number Click down if you have unsuccessfully reached Turkish Airlines by calling +91 124 419 3000 phone number 1 1 users reported that they have UNsuccessfully reached Turkish Airlines by calling +91 124 419 3000 phone number

33%
Confidence score

India

+81 334 350 421

Click up if you have successfully reached Turkish Airlines by calling +81 334 350 421 phone number 0 0 users reported that they have successfully reached Turkish Airlines by calling +81 334 350 421 phone number Click down if you have unsuccessfully reached Turkish Airlines by calling +81 334 350 421 phone number 0 0 users reported that they have UNsuccessfully reached Turkish Airlines by calling +81 334 350 421 phone number

Japan

+60 320 531 899

Click up if you have successfully reached Turkish Airlines by calling +60 320 531 899 phone number 0 0 users reported that they have successfully reached Turkish Airlines by calling +60 320 531 899 phone number Click down if you have unsuccessfully reached Turkish Airlines by calling +60 320 531 899 phone number 0 0 users reported that they have UNsuccessfully reached Turkish Airlines by calling +60 320 531 899 phone number

Malaysia

+966 114 009 995

Click up if you have successfully reached Turkish Airlines by calling +966 114 009 995 phone number 0 0 users reported that they have successfully reached Turkish Airlines by calling +966 114 009 995 phone number Click down if you have unsuccessfully reached Turkish Airlines by calling +966 114 009 995 phone number 0 0 users reported that they have UNsuccessfully reached Turkish Airlines by calling +966 114 009 995 phone number

Saudi Arabia

+65 65 439 215

Click up if you have successfully reached Turkish Airlines by calling +65 65 439 215 phone number 0 0 users reported that they have successfully reached Turkish Airlines by calling +65 65 439 215 phone number Click down if you have unsuccessfully reached Turkish Airlines by calling +65 65 439 215 phone number 0 0 users reported that they have UNsuccessfully reached Turkish Airlines by calling +65 65 439 215 phone number

Singapore

+27 861 887 547

Click up if you have successfully reached Turkish Airlines by calling +27 861 887 547 phone number 2 2 users reported that they have successfully reached Turkish Airlines by calling +27 861 887 547 phone number Click down if you have unsuccessfully reached Turkish Airlines by calling +27 861 887 547 phone number 2 2 users reported that they have UNsuccessfully reached Turkish Airlines by calling +27 861 887 547 phone number

South Africa

+82 269 250 026

Click up if you have successfully reached Turkish Airlines by calling +82 269 250 026 phone number 1 1 users reported that they have successfully reached Turkish Airlines by calling +82 269 250 026 phone number Click down if you have unsuccessfully reached Turkish Airlines by calling +82 269 250 026 phone number 0 0 users reported that they have UNsuccessfully reached Turkish Airlines by calling +82 269 250 026 phone number

100%
Confidence score

South Korea

+66 213 420 724

Click up if you have successfully reached Turkish Airlines by calling +66 213 420 724 phone number 0 0 users reported that they have successfully reached Turkish Airlines by calling +66 213 420 724 phone number Click down if you have unsuccessfully reached Turkish Airlines by calling +66 213 420 724 phone number 0 0 users reported that they have UNsuccessfully reached Turkish Airlines by calling +66 213 420 724 phone number

Thailand

+971 42 244 068

Click up if you have successfully reached Turkish Airlines by calling +971 42 244 068 phone number 2 2 users reported that they have successfully reached Turkish Airlines by calling +971 42 244 068 phone number Click down if you have unsuccessfully reached Turkish Airlines by calling +971 42 244 068 phone number 2 2 users reported that they have UNsuccessfully reached Turkish Airlines by calling +971 42 244 068 phone number

UAE

+54 115 984 2758

Click up if you have successfully reached Turkish Airlines by calling +54 115 984 2758 phone number 0 0 users reported that they have successfully reached Turkish Airlines by calling +54 115 984 2758 phone number Click down if you have unsuccessfully reached Turkish Airlines by calling +54 115 984 2758 phone number 0 0 users reported that they have UNsuccessfully reached Turkish Airlines by calling +54 115 984 2758 phone number

Argentina

+55 113 371 9600

Click up if you have successfully reached Turkish Airlines by calling +55 113 371 9600 phone number 1 1 users reported that they have successfully reached Turkish Airlines by calling +55 113 371 9600 phone number Click down if you have unsuccessfully reached Turkish Airlines by calling +55 113 371 9600 phone number 0 0 users reported that they have UNsuccessfully reached Turkish Airlines by calling +55 113 371 9600 phone number

100%
Confidence score

Brazil

More phone numbers

Turkish Airlines emails

customer.service@turkishairlines.com

100%
Confidence score: 100%

Support

Turkish Airlines address

General Management Building Investor Relations Department, 9th Floor Yeşilköy Mh. 34149 Havaalanı, Cad. №: 3/1, Istanbul, Turkey

Turkish Airlines social media
Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more

Oct 05, 2025
View all Turkish Airlines contacts