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Turkey Hill Dairy

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Turkey Hill Dairy Customer Service Contacts

+1 800 693 2479 (Customer Service)
+1 800 576 4377 (Turkey Hill Minit Markets)
+1 717 872 5461 (Head Office)
2601 River Road
Conestoga, Pennsylvania
United States - 17516-9630

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Use this comments board to leave complaints and reviews about Turkey Hill Dairy. Discuss the issues you have had with Turkey Hill Dairy and work with their customer service team to find a resolution.

Complaints & Reviews

Turkey Hill DairyCustomer service

You should be ashamed of yourselves. Your stores were permitted to be open at beginning of pandemic. Now you don't bother following the mask guideline. You have no regard for your majority of mask wearing customers. You don't care about putting people at risk, all you care about is the mighty dollar. Wolf should shut your chain of stores down unless you turn away customers that are not wearing masks. No mask no service

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    Turkey Hill DairyCoco mint chip ice cream

    I purchased a turkey hill coco mint chip ice cream on 11/9/2020. From Acme in Jersey City, NJ on route 440, got home put it in the freezer, next day go to eat some and see a whole screw in the box sticking straight throughout the bottom... I have pictures attached...

    Coco mint chip ice cream
    Coco mint chip ice cream
    Coco mint chip ice cream
    Coco mint chip ice cream
    Coco mint chip ice cream
    Coco mint chip ice cream

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      Nov 09, 2020

      Turkey Hill Mini marts — Store policy

      Stores do not follow safety guidelines with pandemic going around. Masks are a joke; you cannot fill your...

      Sep 10, 2020

      Turkey Hill Dairy — Employees

      I recently worked at the turkey hill on rutter ave when I was working there everything was to be in stock and...

      Sep 09, 2020

      Turkey Hill Dairy — Lottery ticket purchase

      Went to the turkey hill in parkesburg, pa. To buy some lottery ticks for a gift for a friend. Asked 4 (four...

      Parkesburg

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      Aug 27, 2020

      Turkey Hill — An employee and "store policy"

      I went to Turkey Hill around 9:00 or 9:30 tonight (8/26/2020) and made a purchase and my change was supposed...

      Aug 11, 2020

      Turkey Hill Dairy — Gas purchase

      I purchased gas on 8/9/20 with a credit card. Cashier told me if I didn't pump full amount, she would...

      Conestoga

      Turkey Hill DairyCleanliness in and out of store

      I visited Turkey Hill on Manor St, Lancaster PA on the morning of July 10. The parking lot, alongside store and behind are filled with trash. The store looks dirty from any angle you walk up to it. Especially with Covid, I do not want to go in a store that isn't taken care of. Then I think they may not be adhering to cleaning to cut down virus transmission

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        May 04, 2020

        Turkey Hill Store #246 — I was paying over seven dollars

        I bought two Longhorn Wintergreen Pouch tobacco products that are only $1.76 and it states this in the...

        Turkey Hill DairyCustomer service

        I went into your store located at 701 N Plum St, Lancaster PA, 17602 and there were tons of customers in the store not wearing masks and some of the store employees as well. Also there's an older gentlemen that works there that uses an oxygen tank and he's normally very nice and I'm sure he was having a rough day because the freezer was broken and he had to remove all of the ice cream from the freezer however, his treatment towards me was unacceptable. I did not see the signs on the freezer nor did I realize what he was doing and I was looking for ice cream. (I honestly assumed the signs were about wearing a face covering because they are all over the store so I didn't read them) he looked at me and very rudely said "You're not seriously looking for ice cream right now are you"? I said "Why yes I am". He said "Its 95 degrees in the freezer and rolled his eyes at me". Not nice at all!

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          Apr 24, 2020

          Turkey Hill Dairy — Natural praline pecan ice cream

          The new praline pecan ice cream is horrible!!! I contacted customer service to find out why I have not been...

          Mar 09, 2020

          Turkey Hill Dairy — Customer service

          This lady sue really needs to go. She's always yelling and cursing at customers. Not only have I had her make...

          Ottsville
          Mar 05, 2020

          Turkey Hill Dairy — Employee

          I am completely overwhelmed about the service I have just endured at the turkey hill on church street in...

          Turkey Hill Dairycookies and cream ice cream

          I purchased a 48fl. oz of Cookies and Cream Ice Cream from our local grocery store. And it didn't have any cookies in it. It was vanilla ice cream. This ice cream is $4.00 and I expect to get what I am paying for. If I wanted Vanilla ice cream I would of purchased vanilla ice cream. I have posted pictures of the "Cookies and Cream" (No Cookies) Ice Cream.

          I'm not a happy customer and Turkey Hill is my favorite ice cream.

          Veronica Dial

          cookies and cream ice cream
          cookies and cream ice cream
          cookies and cream ice cream
          cookies and cream ice cream
          cookies and cream ice cream

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            Turkey Hill Dairycherry ice cream

            Second time I have had NO CHERRIES in the container.

            Maybe I should buy vanilla and get some cherries!

            I've included pictures of the container, code on the bottom, and inside showing the total lack of plump cherries as pictured and mentioned in writing.

            Trying to write 350 characters as a minimum is hard when a picture says it all. Twelve more - DONE

            cherry ice cream
            cherry ice cream
            cherry ice cream

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              Dec 10, 2019

              Turkey Hill — i'm complaining about an employee name of joe on his name tag that's all it states on there

              I'm complaining about an employee named Joe that's all I said on his name tag very unprofessional...

              Conestoga
              Dec 03, 2019

              Turkey Hill Dairy — turkey hill ice cream

              While making ice cream cones for Grandchildren over the weekend, I was scooping into the middle of a gallon...

              Nov 02, 2019

              Turkey Hill — coffee / employee

              I love getting coffee, I stop multiple times a day. I stopped earlier the kind I wanted was empty, the kid...

              Turkey Hill Dairycustomer service in deli

              This girl gave me cheese fries that were still limp and still cold. I think her name is violet blond hair squeaky annoying slow talks too much sucks at making food. I've been served by her a few times and now I refuse to get food if I see her behind the line. She doesn't even like dealing with customers or helping her coworkers. Even on register she'll keep cleaning rather than help a line that's almost to the hoagies or help two customers while the other lady is on break. Someone needs to talk to her or I'm not coming back and I'm a frequent customer.

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                Oct 23, 2019

                Turkey Hill Dairy — turkey hill - fruit punch drink 1/2 gal

                A few days ago I purchased one 1/2 gal fruit punch drink from a supermarket called Key Food. I was very...

                Conestoga

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