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Truworths review: Leather Jacket

L
Author of the review
8:48 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I bought a jacket on my account on the 21st of June 2023 at Brits mall Truworths. It cost R700, the stitching came loose. No problem must be a factory mistake. I love my clothes from Truworths. I have been contacting customer service for two weeks and getting nowhere. I need help getting the statement from my account so we can fix this. Its not a hard job. Thinking of closing my account at this point.

Desired outcome: I want my jacket fixed, a new one or a refund.

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