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Truist Bank (formerly BB&T Bank)

Truist Bank (formerly BB&T Bank) review: Lack of banks

C
Author of the review
10:37 am UTC

Upon converting to Truist, they closed the Bb&T branch in Harrisburg and University City NC. Rerouting all customers a bank in the middle off of University city blvd. That bank lacks sufficient staff and a drive thru. You have to go in for all transactions including deposits. The line is usually a 30-45 minute wait which small businesses do not have that time to waste making a deposit.

Desired outcome: Hire more staff, reopen the Harrisburg branch on Main Street, or build a drive thru.

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