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CB Banks Truist Bank (formerly BB&T Bank) Complaints #2-21
Truist Bank (formerly BB&T Bank)

Truist Bank (formerly BB&T Bank) review: 5 accounts closed without warning and reason why

H
Author of the review
11:37 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more
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On June 17, 2026, Truist Bank sent me an email that it had decided to close my 5 accounts. I cannot get to my funds in person or online. They gave me no warning, no reason. I have tried repeatedly to find out why, but the local bank staff all say they cannot find any information online. I have called the main Truist bank; same answer. The only other location available to me in all of Truist's literature and online is a PO Box!

Claimed loss: I don't know yet. I hope none.

Desired outcome: As I will never do business with Truist again, my desired outcome in for all my accounts to be closed, all my funds returned to me, and without it negatively affecting my good credit rating.

Confidential Information Hidden: This section contains confidential information visible to verified Truist Bank (formerly BB&T Bank) representatives only. If you are affiliated with Truist Bank (formerly BB&T Bank), please claim your business to access these details.

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  1. Truist Bank (formerly BB&T Bank) Contacts

  2. Truist Bank (formerly BB&T Bank) phone numbers
    +1 (800) 226-5228
    Click up if you have successfully reached Truist Bank (formerly BB&T Bank) by calling +1 (800) 226-5228 phone number 0 0 users reported that they have successfully reached Truist Bank (formerly BB&T Bank) by calling +1 (800) 226-5228 phone number Click down if you have unsuccessfully reached Truist Bank (formerly BB&T Bank) by calling +1 (800) 226-5228 phone number 4 4 users reported that they have UNsuccessfully reached Truist Bank (formerly BB&T Bank) by calling +1 (800) 226-5228 phone number
    Domestic
    +1 (910) 914-8250
    Click up if you have successfully reached Truist Bank (formerly BB&T Bank) by calling +1 (910) 914-8250 phone number 0 0 users reported that they have successfully reached Truist Bank (formerly BB&T Bank) by calling +1 (910) 914-8250 phone number Click down if you have unsuccessfully reached Truist Bank (formerly BB&T Bank) by calling +1 (910) 914-8250 phone number 0 0 users reported that they have UNsuccessfully reached Truist Bank (formerly BB&T Bank) by calling +1 (910) 914-8250 phone number
    International
    +1 (888) 833-4228
    Click up if you have successfully reached Truist Bank (formerly BB&T Bank) by calling +1 (888) 833-4228 phone number 0 0 users reported that they have successfully reached Truist Bank (formerly BB&T Bank) by calling +1 (888) 833-4228 phone number Click down if you have unsuccessfully reached Truist Bank (formerly BB&T Bank) by calling +1 (888) 833-4228 phone number 0 0 users reported that they have UNsuccessfully reached Truist Bank (formerly BB&T Bank) by calling +1 (888) 833-4228 phone number
    Hearing Impaired Clients
    More phone numbers
  3. Truist Bank (formerly BB&T Bank) emails
  4. Truist Bank (formerly BB&T Bank) address
    214 N Tryon St., Charlotte, North Carolina, 28202, United States
  5. Truist Bank (formerly BB&T Bank) social media
  6. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 28, 2026
  7. View all Truist Bank (formerly BB&T Bank) contacts
Truist Bank (formerly BB&T Bank) Category
Truist Bank (formerly BB&T Bank) is ranked 37 among 353 companies in the Banks category
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They will flat ruin you!
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