True FitnessDOUBLE CHARGE TO MY CREDIT CARD

W
This review was posted by
a verified customer
Verified customer

I PURCHASED A 12 MONTHS INSTALMENT PLAN FROM TRUE FITNESS BUT ENDS UPS CHARGED A FULL LUM SUMP OF RM 2436.95. I CONFRONTED TRUE FITNESS TO CHANGE IT BACK TO INSTALLMENT PLAN BUT ACCORDING TO THEM, THEY NEED TO CHARGE TO MY CREDIT CARD AGAIN FOR THE INSTALLMENT PLAN AND AGREED TO REVERSE THE 1ST PAYMENT IN 1-2 MONTHS TIME. I'VE BEEN WAITED FOR 2 MONTHS BUT STILL NO ACTION TAKEN. I CALLED UP THE BANK FOR ADVISE AND I FOUND OUT THAT TRUE FITNESS DIDN'T PLAN TO REVERSE FOR ME. I'M TOTALLY UPSET AND FELT BEING CHEATED.KINDLY ADVISE IF I COULD TAKE ANY LEGAL ACTION AGAINST THEM. THANK YOU

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