TRS Recovery Servicesscam and cheating!

R
This review was posted by
a verified customer
Verified customer

After a purchase on Amazon .com unsuccessfully was paid through my electronic banking, I have been repeatedly harassed by TRS. The purchase was by my son, a minor. The "Paypal" transaction did not go thru. TRS calls constantly calls at all hours of the night and asks for my son. The last call, the admitted that it takes 2 to 3 weeks for paper checks to be processed. I advised them not to call me at all in the next 3 weeks since they are admitting that this is the case.
The balance is $34.00

I have realized that there are numerous complaints on the internet against this company and I expect to lodge 1 complaint for everytime they call me until this is resolved.

Responses

  • Es
    ESP1 Mar 28, 2018
    This comment was posted by
    a verified customer
    Verified customer

    I've been an Amazon.com customer MANY years, and spend *thousands*. I had this happen to me for $17.49 purchase! Then, to add insult to injury, the recovery company wanted an additional $25 on top of that for a collection fee!

    Then there's also a threat in the letter, because why not spit in my face as well as insult me. "Your name has been entered in TeleCheck's nationwide computer files. Until this is resolved, TeleCheck may not approve your transactions at more than 300, 000 merchants and banks who use TeleCheck nationally."

    REALLY, REALLY, REALLY Amazon, this is how you treat your long-standing, loyal Amazon customers???

    WHAT in the WORLD is Amazon thinking!!! They could have just simply emailed me and I would have gladly paid what didn't go through. Instead, they insult me with a recovery service???? Bezos, get your head screwed on right with this one, seriously. This was not only insulting -- cost me hours of my time.

    When I called TRS Recovery, they said the only way to file a dispute was by a written letter or fax. SERIOUSLY???

    Comments

    0 Votes
  • Fr
    freespirited55447 Aug 09, 2014

    FYI...I used to work as a Financial Analyst for a collections agency and the laws are such that they are only allowed to call from 8 a.m. to 9 p.m.. If they call outside of these hours you can get an attorney on the case. It is called harassment. FYI...also...if any of them ever threatens you or swears at you then you can call their supervisor and they get fired for that. The reps make about $24k and the rest is all earned on commissions from what they collect. Some are desperate and will threaten to try to get their commissions. If the supervisor sticks up for them then that's probably worth an attorney case too. I hope this helps anyone reading these complaints! This holds true for ALL types of collections (and not just for TRS). Pass it on :)

    0 Votes
  • He
    hernandez Feb 03, 2008
    This comment was posted by
    a verified customer
    Verified customer

    they did not take the money out of my account that I had to pay

    0 Votes

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    IN THE NEWS

    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.