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Trivagoreservation for a room in bologna

1
N Oct 14, 2018

My partner and I booked a couple of hotels for our trip to Italy. One in Florence for three nights and one in Bologna for one night. I now found that the last hotel in Bologna was actually booked in Naples!!!
When we searched for hotels in Bologna on your website, we looked on your map and picked a few to choose from. We decided in one that looked good for what we wanted and booked it. Now I realised that the hotel is in Naples when we were looking in Bologna map!
We asked booking.com to cancel this reservation as it looked like their mistake but it's actually from your website.
We want this sorted as we don't want to pay when it's your websites mistake.
Nadine

Trivago
Trivago
Trivago

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