unable to return money
I searched for hotel on the website www.trivago.com. I needed room in NY for three days and I found one offer, which looked really great and the price was fine. I booked the room through this website, but when I arrived to the hotel, they told me that such person never ordered a room. The website is total rip off. No one replied to my emails. Maybe someone has any ideas how to return money back, please contact me then or leave a comment. Thanks.
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Recent comments about Trivago company
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Hi this is pardhu. I was planning to go yercaud, so was book room through trivago website on 20-10-2018. I paid money also. Finally I was reached hotel, but the staff saying, there is no records with ur name. I got shocked. That hotel management did not take any responsibility. What to do
The repetitious bridge in your advert that aren't even vocals but rather a strange sound is so loud and repetitive it makes me turn my TV off as soon as your advert comes on. The frequency of your adverts also makes me avoid several TV channels indefinitely, even if shows are on that I want to watch. You need to dial it back.
I booked a hotel today through Trivago went through Travel Up who took my $326 for one nights accommodation in Las Vegas for New Years Eve to then be told they couldn't confirm the room now refunding me, they should not take payment without confirmation this is unacceptable. Never use Trivago.
Hi,
In the description of Hotel SPS kingsway, thiruvananthapuram Its written 3.3 km from airport whereas it's just 100m from airport whereas rest of the properties which as shown close to airport are more than a km away.
Trivago CUSTOMER SERVICE NUMBER
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Any complaint call this number
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There is an offer on Trivago but when you click nothing happens other than an error message. [protected] david white
As if the lady talking isn't annoying enough I then have to sit with two teenagers and a husband sarcastically answering her B/$#!t questions! CHANGE YOUR FLIPPING ADs!
I booked 2 executive class rooms in hotel tashi thendup but they provided us 1delux and 1executive room but they did not inform me about this. When I was extending course stay to 1 day then they told us that they will charge different for both rooms.
Sir,
I have booked one hotel by your trivago site on 12/04/2018 and paid Rs. 1382/- with successfully received money with ref.no. NH7003477536392C01 and you have send a message that In case of any issue please waid for an hour to get updated status.
my booking is for 14/04/2018 - 15/04/2018
I booked a hotel on mall road Shimla . But after reaching at Shimla, I find that real location of that hotel is 33km far away from Shimla mall road.
Please refund my payment.
I can't go 33 km away .