Trident HyundaiInsurance renewal

A Oct 11, 2020 Review updated:

Hi 
I had paid inr 6250 on august 19, 2020 for my i20 car (ka 01 mj 5447)  insurance renewal as your executive called me and requested me to pay this amount in 2 months advance, my actual car insurance expiry date is october 16, 2020. Since she followed up and requested a lot of times I made the payment in advance. Attached the payment transfer receipt.

Surprisingly after making the payment, I didn't get the policy when I followed up your executive she  was saying my car premium has been increased as I had claimed the  car insurance last year hence now I have to pay inr1500 more to get a new insurance renewal. Why don't she checked it 2 months ago before accepting the payment  now when I object it, she is asking me to send the canceled cheque so that she can refund my amount. Now my question is after 2 months of follow up now she is saying she can refund the fund, what is this?, will you guys are going to pay me the interest for these 2 months?.
If this the scenario then why do you guys call customers in advance and ask them to renew the policy?, why cant your executives update the details after making the payment?. Sort this out with high priority else if something happened to my vehicle after the policy expires im going to take action against trident hyundai. This is terrible.

Mahesh kumar
[protected]

Insurance renewal

Responses

  • Hi
    Hinglaj Oct 20, 2020
    This comment was posted by
    a verified customer
    Verified customer

    I had not seen such pathetic service from Trident Insurance Team, to renew my Insurance policy get multiple calls, when I had give the cheque nobody cares. I never get the soft copy of my insurance, I need to follow-up for the same.

    0 Votes

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    IN THE NEWS

    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.