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AJ's Auto Inc
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ajsautoinc.com

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2.3 3 Complaints
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AJ's Auto Inc Complaints 3

ComplaintsBoard
K
10:12 am EST
Verified customer This complaint was posted by a verified customer. Learn more

AJ's Auto Inc refund for down payment

I financed a 2012 Chrysler 300 from AJ'S AUTO on October 24, 2017. During the purchase, it was taking long for an answer, if I was approved or not! Even though I had already submitted my information through texted message before I came and sales rep ( Anthony )said I was already approved. Therefore, I was rushed into getting this car due to it was close to their closing time and they were ready to go! I'm filing a complaint because Aj requested for the car back and had it towed on November 11, 2017 and they provided false information about the mileage on the car. I text Aj on November 13, 2017 and He stated that I needed to call in to update my information. However, when I called he stated that I had other people driving the car and I lied about my location and then he hung up! I didn't even get to respond and clear that false statement. I tried to call back but he didn't answer so I texted him back and requested for a refund for my down payment but He hasn't responded back! This company is a rip off and I wished I did my research on the BBB because they have a F and 17 complaints against them! All I want is $11011.78 back from my down payment!

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pobarjenkins
Minneapolis, US
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Nov 20, 2017 11:02 am EST
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For a sum of money that large you may want to get the police and/or a lawyer involved.

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J
6:26 pm EST

AJ's Auto Inc They do nothing but fraud and we heard one of the employee was not paid and was sexually abused

On December 5th 2010 we purchased a 2004 Lincoln Navigator and were promised repairs would be made on the truck. as of January 28th 2011 AJ has had the truck for a total of 23 days to make these repairs. In the mean time his employees have smoked in the truck, lost a part to the gear shifter, ran all the gas out each time he was in possession of the truck and left the sunroof open so it rained in the truck. As well as the inconvience of having to take the truck back and forth. The repairs were not made we only incured new issues. Now all we can do is spen more money to take him to court. DO NOT BECOME THE NEXT VICTIM. Check the BBB first they have a F! I only wish I had done my research first.

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Update by Jaky john
Feb 11, 2017 6:31 pm EST

Aj and his brother are races and they made fun of my friend being black they called us names and didn't give us our money.

They even treats you if you try to call police

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ajsautoinc
US
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Apr 27, 2017 9:45 am EDT

We, the employess of AJs Auto Inc, strongly disagree with the statements above. We work very hard to put the customer in his dream car and we are the only dealership that provides car maintenance after the vehicle is purchased ! Our customer service has improved a lot through the years to become one of the best in the area ! If however you have any complaints, just stop by at the dealership so we can discuss and resolve them ! Thank you for your reviews, we appreciate every point of view !

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C
5:01 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

AJ's Auto Inc Just a Nightmare!!! F with the BBB

On December 5th 2010 we purchased a 2004 Lincoln Navigator and were promised repairs would be made on the truck. as of January 28th 2011 AJ has had the truck for a total of 23 days to make these repairs. In the mean time his employees have smoked in the truck, lost a part to the gear shifter, ran all the gas out each time he was in possession of the truck and left the sunroof open so it rained in the truck. As well as the inconvience of having to take the truck back and forth. The repairs were not made we only incured new issues. Now all we can do is spen more money to take him to court. DO NOT BECOME THE NEXT VICTIM. Check the BBB first they have a F! I only wish I had done my research first.

Read full review of AJ's Auto Inc and 6 comments
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susan4322
US
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Sep 12, 2015 1:16 pm EDT

I brought a Nissan from ajs auto in Marrietta Georgia that car had missing parts he never fixed the problems on my car. I also got into an accident the brakes locked up on me and I almost died I'm still in the process of suing AJ . not only did the brakes fail but the hood flew up and I lost control of the car on the highway then I am still in the process of suing AJ for my medical bilIs I wouldn't recommend anybody go to AJ if you do hear about AJ stay far away from this auto shop as possible he is a shady man he lies and he also takes money out of people's bank account and credit cards do not trust this man I'm in the process of suing him.

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Pitts
US
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May 23, 2015 6:05 pm EDT

Better Business Bureau don't trust these guys either!

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Pitts
US
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May 23, 2015 6:03 pm EDT

My son also purchased a vehicle from AJ's Auto and the work he promise to do has not been done. The seats looks water damaged with brown edge stain, I found roaches like eight of them under the rear seats. They claim the vehicle has no accidents of such and is not a water damaged vehicle. There is no lemon law in Ga but there is auto fraud when a private or dealership do not disclose the correct information on the vehicles. They can't lie to you to get you into a car. They like other private used lots have the privileged to people with less than perfect credit. Thanks to your politicians that are revenue driven to screw over consumers.

A
A
ajs auto repair
Cherry Hill, US
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May 14, 2009 9:57 am EDT

there is unauthorized monies coming out of my bank every month and i want it back and stopped now

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american standard
Newport News, US
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Jan 05, 2014 4:43 pm EST

I also experience a bad ordeal with A J Auto in Marietta, Ga. A J himself will show me but 1 car with an demanding force of sale for me to buy this car and this car only. The car indicates it has been under water for the all the seating was rust up with brown corsion. With a ad of 899.00 down I paid 1000.00 down with credit card and a 500.00 withdraw later (3) installments. He refuse to show me couples of selections of vehicles, he showed me 1 vehicle and said this is for you...I plead with him I don't like the car, he was so persistent...came back next day and refuse to sign for the car the only car he offer, he spoke this is the only one you qualify for your income is low, (2100.00) income. He claim I can trade in later. This car been nothing but problem to me...front end damages, side mirrors damages, under the car is a nightmare. In the 2 months of fighting A J Auto, no loan approved, no tag, no inspection, and many more problem to many to name...I need help in this matter...ASAP

R
R
R&G
Salem, US
Send a message
Jul 26, 2011 5:40 pm EDT

I'm very sorry this happened to you. I thought this was talking about the AJ's Auto Repair in Salem, Oregon and I was gonna say, they don't handle things like this at all. Not to mention they would never leave someone hanging like this. That is a very hard thing to handle so good luck with your case, wish you the best!

Is AJ's Auto Inc Legit?

AJ's Auto Inc earns a trustworthiness rating of 96%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds AJ's Auto Inc to be a trustworthy company. Although there's a 33% resolution rate for customer complaints, which deserves attention, AJ's Auto Inc is known for their high standards and safety. If you're thinking about dealing with AJ's Auto Inc, it's wise to check how they handle complaints.

We found clear and detailed contact information for AJ's Auto Inc. The company provides a physical address, 2 phone numbers, and email, as well as social media account. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

AJ's Auto Inc has claimed the domain name for ajsautoinc.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.

Ajsautoinc.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

However ComplaintsBoard has detected that:

  • There was some difficulty in evaluating or examining the information or data present on the ajsautoinc.com. This could be due to technical issues, limited access, or website may be temporarily down for maintenance or experiencing technical difficulties.
  • AJ's Auto Inc protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • The website belonging to AJ's Auto Inc has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.

Overview of AJ's Auto Inc complaint handling

AJ's Auto Inc reviews first appeared on Complaints Board on Jan 31, 2011. The latest review refund for down payment was posted on Nov 20, 2017. The latest complaint Just a Nightmare!!! F with the BBB was resolved on Jan 31, 2011. AJ's Auto Inc has an average consumer rating of 2 stars from 3 reviews. AJ's Auto Inc has resolved 1 complaints.
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  1. AJ's Auto Inc Contacts

  2. AJ's Auto Inc phone numbers
    +1 (770) 794-9447
    +1 (770) 794-9447
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    +1 (770) 794-9446
    +1 (770) 794-9446
    Click up if you have successfully reached AJ's Auto Inc by calling +1 (770) 794-9446 phone number 0 0 users reported that they have successfully reached AJ's Auto Inc by calling +1 (770) 794-9446 phone number Click down if you have unsuccessfully reached AJ's Auto Inc by calling +1 (770) 794-9446 phone number 0 0 users reported that they have UNsuccessfully reached AJ's Auto Inc by calling +1 (770) 794-9446 phone number
  3. AJ's Auto Inc emails
  4. AJ's Auto Inc address
    1511 S Cobb Dr., Marietta, Georgia, 30060, United States
  5. AJ's Auto Inc social media
  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 30, 2025
  7. View all AJ's Auto Inc contacts
AJ's Auto Inc Category
AJ's Auto Inc is ranked 397 among 1389 companies in the Car Dealers category

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