CB Travel and Vacations Travelodge Complaints #2-21

Travelodge review: Room cleanliness and lack of amenities

N Patesel of US

Sep 05, 2023 4:14 am UTC

Verified customer

Checked in on September 1-2 2023. The room was not cleaned & disgusting. At first we were told that it was late & housekeeping not available. Spit & toothpaste in the sink, pubic hair on toilet seat & residue in bowl. Blood & urine stains on bedding when we pulled the cover back. Hair on the floor, not swept. Although the young man tried to help by recleaning & bringing us new sheets, excuses were made for housekeeping. Blood & urine stains were “ok” because it was supposedly washed. No discount or refund was given. Also he used the same brush to clean the toilet & then clean the sink. My daughter & I were afraid to use the pillows. Never in my life have I ever had such a horrifying experience staying in a hotel. We were told “WHEN” we come back they would give a discount.

Desired outcome: Refund

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Travelodge phone numbers

+1 (800) 912-4668

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customercare.facebook@wyn.com

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Travelodge address

22 Sylvan Way, Parsippany, New Jersey, 07054, United States

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