CB Travel and Vacations Travelodge Complaints #42-61

Travelodge review: Customer service

victoria888* of London, CA

Oct 26, 2021 2:35 pm UTC

We booked Travelodge in North Bay, Ontario for Oct 26-28, I sent a request a day before our arrival for an early check in. When we arrived, the most rude & ignorant person behind the desk stated check in is 3pm period. I explained I sent a request & that my husband is going to be leaving for his business appt & that I will be standing in the freezing rain for 2 hrs & he stated that he didn't care if it was raining or snowing, check in is at 3pm (it's -1 degree out today & pouring rain). I requested he cancels our reservation then so I can go where someone can accommodate me & he refused, saying he will charge me the full amount if I cancel. I was completely appalled by the way he treated us & spoke to us. The worst customer service I have ever received

Desired outcome: Partial refund or credit to use at any other location then this one

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Travelodge Contacts

Travelodge phone numbers

+1 (800) 912-4668

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100%
Confidence score

Colombia

800 854 78544

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100%
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Costa Rica

+1 (800) 062-1218

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100%
Confidence score

Mexico

+1 (800) 507-2738

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Panama

+1 (800) 525-4055

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USA and Canada

+1 (800) 835-2424

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Customer Service

+1 (877) 604-0069

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Spanish Language

+54 800 266 0588

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Argentina

+55 800 047 4766

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Brazil

+51 80 077 537

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Peru

+598 411 002 6916

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Uruguay

+86 400 821 8831

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China

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Travelodge emails

customercare.facebook@wyn.com

100%
Confidence score: 100%

Support

Travelodge address

22 Sylvan Way, Parsippany, New Jersey, 07054, United States

Travelodge social media
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May 25, 2026
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