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Travel Resorts of America is a deceptive, disorganized company that misled me into purchasing an RV membership with false promises. The salesperson used high-pressure tactics, assuring me the membership could be canceled, transferred, or sold anytime and would provide unlimited access to quality RV resorts. These were lies. When I tried to use the membership, I found it riddled with restrictions, hidden fees, and unavailable sites, making it completely useless. Worse, their customer service is a nightmare — rude, unresponsive, and unwilling to honor the cancellation policy they verbally guaranteed. Multiple calls and emails to cancel went ignored. This feels like a scam driven by commission-hungry salespeople who disappear after the sale. I deeply regret signing up and warn others to steer clear. I’m pursuing a full refund and cancellation, and I’ll escalate to authorities if needed. During a high-pressure sales presentation, I was misled by a salesperson who provided false information to secure the sale. They promised the membership could be canceled, transferred, or sold at any time and offered unlimited access to quality RV resorts with easy booking. These claims were deceptive. When I tried to use the membership, I encountered significant limitations, including frequent unavailability, hidden fees, and restrictions that made the program unusable. The membership does not deliver the value or flexibility promised, rendering it worthless to me. This feels like a bait-and-switch tactic driven by commission-focused salespeople who misrepresent the product and evade accountability.
Steps Taken to Resolve:
I made multiple attempts to cancel the membership and request a refund, including phone calls, emails, and other communications with Travel Resorts of America. Despite these efforts, the company has been unresponsive, rude, and disorganized, failing to honor the cancellation policy verbally guaranteed during the sale. I have documentation of my communications and the original agreement.
Desired Resolution:
I demand immediate cancellation of my membership, cessation of all future charges, and a full refund of all payments made. If unresolved, I will escalate to the Federal Trade Commission, my state's Attorney General, and explore joining a class-action lawsuit, as similar complaints suggest a pattern of deceptive practices.
Thank you for mediating this dispute. Please forward this to Travel Resorts of America and update me on their response.
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We Joined TRA in 2018. We were able to use our membership to camp at several campgrounds which were very nice. We probably used our membership maybe 3 times a year if that. We ended up paying $14,000 for this membership which included only 7 camgrounds. Our maintenance fee was $503.00 a year. In 2020 or 2021 we met with a sales rep in the Southern Pines Location. They wanted to sell us memberships into some of the newer properties they had purchased. We said we were not interested, and in fact really didn't want to continue our membership. The representative said that we would put our membership on hold for two years and then we could cancel if we wanted to no problem. So we put it on hold but when that expired and we wanted to cancel we were told that we had to pay $1,000 plus a month of maintenance fee. We have been hounded for the maintenance once the hold was off which was 2024. We explained that we sold our camper in 2022 and were not interested in continuing membership. After all, we had spent $14,000 for maybe 20 times camping if that. Now, we have a letter from the Director of Legal Services, who is by the way just a manager and not an attorney that we have to pay this $507.90 or be sued. We will see. We may be contacting an actual attorney to fight this.