Gogo Charters: Complaints, Customer Claims, Free Resolution Services

Overview of Gogo Charters customer experience

Gogo Charters (gogocharters.com) has faced numerous consumer complaints, highlighting several negative aspects of their services. Customers have expressed dissatisfaction with their unreliable and inconsistent transportation services. Many have reported issues such as late arrivals, last-minute cancellations, and unprofessional drivers. Moreover, there have been complaints regarding the poor condition of the vehicles, including cleanliness and maintenance problems. Additionally, customers have criticized Gogo Charters for their unresponsive customer service, lack of transparency in pricing, and hidden fees. These recurring issues have led to a significant decline in customer satisfaction and trust in the company.

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Newest Gogo Charters complaints

S. Christiansen

Jul 23, 2023 1:07 pm EDT

Verified customer

Gogo Charters Disastrous Experience: Gogo Charters Leaves 300 People High and Dry, Terrible Customer Service

I gotta say, my experience with Gogo Charters was a total disaster. I mean, seriously, they left a whopping 300 people high and dry at the last minute. Can you believe it? We had a contract with them for months, and they just bailed on us like it was no big deal. Talk about terrible customer service, am I right?

And let me tell you, their honesty is seriously questionable. I mean, who does that? They made promises and then just broke them without a second thought. It's like they don't even care about their customers. So, if you're thinking about booking with them, I'd say, "Buyer beware!" You don't want to end up in the same boat as us.

Overall, my experience with Gogo Charters was a major letdown. They really dropped the ball and left us hanging. I wouldn't recommend them to anyone. Trust me, there are plenty of other charter companies out there that actually value their customers and won't leave you stranded. So, do yourself a favor and steer clear of Gogo Charters.

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