[Resolved] TracFone — they would not transfer from son's phone to mine
After being long time faithful Trac fone members, they did not, would not transfer our son's minutes, texts, data to my wife's phone when he switched to Verizon, as he went to college. Numerous calls, time on phone (disconnected 3 times) with their jerk you around customer reps, we went nowhere! So frustrating. Still hope to get it back, looking elsewhere. You never seem to read or hear anything positive about their customer service. I'd love to be able to vent this to a TF executivewho could do something to improve this.
Customer Service has done everything in their power to resolve the complaint. All attempts to contact the customer have failed. Therefore, the complaint has been annulled and must not be considered where image of the company in question and its services are concerned.
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