CB Automotive Financing and Insurance Toyota Complaints #202-221

Toyota review: brakes

Janice Guerrero of Stockton, US

Dec 30, 2019 3:40 pm UTC

Verified customer

In oct 2018 took my rav4 to Toyota town on hammer Ln Stockton ca. Front & rear brake job. Returned twice because of rattle. They did not replace anti rattle clip and I was told they did not carry. Kept my car for couple days to fix. Now my complaint. Had my oil changed today (not at Toyota!) was told brakes needed pads replaced. I took my car to mechanic to check & he said pads were good but did I know that Toyota used aftermarket pads? He checked numbers on pads and they are not same as numbers on my work order. Is this legal to do? I took my car to Toyota because I wanted it to be done correctly. I am very disappointed. I complained in 2018 & now again for the same thing...questionable work. Please contact me by email or phone at [protected]. Thank you, janice Guerrero

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Toyota phone numbers

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800 869 682

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8%
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International

8800 200 5775

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Russia

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India

800 2366 8677

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38%
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Japan

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Canada

+44 344 701 6202

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United Kingdom

+353 14 190 200

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100%
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Ireland

+43 161 0040

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Austria

+32 80 099 955

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Belgium

+45 44 850 400

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Denmark

+49 223 4102 2690

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100%
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Germany

+31 205 929 836

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60%
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Netherlands

+351 808 248 248

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100%
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Portugal

+34 900 822 002

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100%
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Spain

+90 212 354 0354

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20%
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Turkey

+86 400 810 1210

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+63 28 192 912

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5%
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Philippines

+966 920 024 454

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50%
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75%
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+82 805 258 255

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100%
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South Korea

+886 800 221 345

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100%
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Taiwan

+84 916 001 524

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100%
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Vietnam

+54 800 888 8696

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50%
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Argentina

+55 114 331 5199

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100%
Confidence score

Brazil

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Toyota emails

customerservice@toyota.com

100%
Confidence score: 100%

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1 Toyota-Cho, Toyota City, 471-8571, Japan

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Oct 21, 2026
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