Total Wireless$35 1 line/device 30- day plan

I went and bought a card for my Metro phone and it wasn't compatible so I called customer service and they transferred me to the refund department and I explained to them what was wrong and they passed me back and forth 5 or 6 different people and higher than the time that I went and got it and they asked me for my name first and last and they asked me 4 my contact number and my street address and told me I would get my money back and a check form then they told me I needed a copy of the receipt and then they needed the card sent back to them and they didn't help me out at all so I spoke to the supervisor and he did not help me out at all either I just need my money back and need someone to call me back at [protected] and everybody was completely rude and they did not do their job the way they were supposed to if I could get a call back that I can receive my refund and somebody that is willing to help me get what I paid for that would be great

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